NO DRIVER SHOWED UP TO PICK UP SHIPMENTS
NO DRIVER SHOWED UP TO PICK UP SHIPMENTS

Over a year ago
Vanya is my salesman and is the best.
Over a year ago
it was easy to get a quoted rate and proceed with the info required to schedule the shipping
Over a year ago
Lowest shipping prices. Easy to book. Delivered before deadline.
NO DRIVER SHOWED UP TO PICK UP SHIPMENTS
Hassle free and smooth experience. Freightera is really responsive to questions and friendly. We would highly recommend Freightera to anyone who asks about LTL shipments.
I absolutely love Freightera, everyone who works there is so kind and is always able to help us when we need it. They are great with communicating with us, and have the best prices! Definitely recommend them to everyone!
We have only used Freightera on a few occasions, based on a recommendation from one of our suppliers. To date, we have arranged both locally and out-of-province shipments throught them, and our experience has been positive. Deliveries have been timley, and service from carriers chosen has been professional.
online estimate way off.
Great service
Predictability, ease of task accomplishment, prompt support. Love using Freightera!
The pricing was very good as was the transit time. The cross border shipment went extremely smooth
Bad experience. I book a pickup and waited all day for the truck to come until I decided to call and find out what time the truck will be coming then I was told they gonna call the trucker I call back again as I’m still waiting … only to find out the truck left as he picked up more loads than expected and cannot do my pickup.. like when you plan to tell me?? And I really needed my delivery.. this is second time having delivery problems… if this continues I will start looking for other companies.
Very quick, helpful, knowledgeable, professional. And it's not just this time. I have used Freightera in the past and always have the same great experience.
Shipments easy to handle. would be cool to have a sku system that can copy prior shipped products to reduce input.
Great Service. Great Price.
Received in record time
We have used Freightera since 2023. The platform is easy to use for LTL quoting and booking and offers better rates than competitors. We value our great relationship with our amazing account manager, Sarah Copeland! We know that we don't have to worry when Sarah is handling our FTL shipments- and that is invaluable!
Fast and very competitive quotes. Easy to use platform. Incentives for continuous users. Any and all issues are quickly addressed by their client help team.
Website easy to use. Prices are fair-good. Great to support another Canadian Company.
Too many Emails for each shipment.
Freightera is a great service that our business uses regularly, in order to schedule our LTL shipments. They make getting and comparing quotes super easy and accessible, with multiple options for delivery/pickup. The customer service team is absolutely amazing, they're respectful, prompt and always happy to help. We would recommend them to anyone, keep up the great work!
Easy to use, quick to put to quote together.
Freightera has great customer service. If there is any problem with a carrier they are always on it and I don't have to worry about it myself. The rates are also very good. I use to check with other brokerages and they are always the lowest.
Based on analysis of 35 reviews rated 1-2 stars for Freightera
“They changed the prices after confirming the shipment”
“They changed the prices after confirming the shipment”
“And I really needed my delivery”
“Online portal has errors causing confusion and substantial additional effort - *** EDIT - have since had excellent su...”
“Poor communication”
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Freightera is a freight marketplace that specializes in providing competitive freight quotes for businesses shipping within Canada and the USA, including cross-border services. The platform enables users to obtain quotes for various shipping needs such as Less-than-Truckload (LTL), Full Truckload (FTL), rail, flatbed, and parcel shipments. With access to over 20 billion carrier rates from hundreds of national and local carriers, Freightera streamlines the freight booking process, allowing users to compare rates and book shipments instantly. Targeting a diverse range of businesses, from small enterprises to larger corporations, Freightera aims to offer cost-effective and environmentally friendly shipping solutions. The company's commitment to customer service is reflected in its high satisfaction ratings, ensuring that users receive reliable support throughout their shipping experience. By promoting low-emission carriers and providing a user-friendly online platform, Freightera positions itself as a valuable resource for businesses looking to optimize their freight logistics.
Freightera receives high praise from customers for its exceptional service and user-friendly platform. Many reviewers highlight the ease of obtaining quotes and scheduling shipments, with one noting it as a "seamless process" that saves time. The customer service team is frequently described as friendly and responsive, with specific mentions of staff members like Vanya and Sarah who provide outstanding support. However, some consumers express frustration regarding communication issues and inconsistencies with pickup commitments, citing instances where pickups were missed or prices changed unexpectedly after confirmation. Despite these concerns, the majority of feedback remains overwhelmingly positive, with many customers declaring Freightera their go-to shipping solution.
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