Fox Rent a Car

Fast reliable service

I received great customer service. The agent on duty and the manager went above and beyond to find me a smaller vehicle than the one I originally selected online. Upon return there was a glitch in the paperwork and Tamika, who checked my car in, was quick to correct it. She was professional and friendly which I appreciated after a long drive back to the airport. Great job!

Quick and easy. No up sell at pickup and fast no nonsense check out on return.

Check in and out were great.

We were originally given a larger SUV that was too big to navigate in the city. We reuested a change and got a TOYOTA RAV4 which is what we have at home, and it made the experience much easier.

The shuttle was on time at the airport, the shuttle driver was very courteous, the wait time was not bad, the car was clean and exactly what I was looking for and the return was seamless! I will definitely use their service again and recommend to a friend!

The staff was courteous friendly efficient and accommodating. I was able to rent an upgrade without extra charge for my 19 year old grandson, I did pay a surcharge for him however they were the only car rental that would rent to someone his age.

The car was fine but the check out experience was incredibly slow. 40 minutes in line. It took almost 10 minutes per person to check out

Easy pickup and return. Car was clean and staff were great.

A great service from pick up to return. Great value for the money. Staff were pleasant and helpful.

very poor customer service, greeted than harassed upon pickup pushing all the packages onto me, had to wait for the car for 2 hours after arrival, was very badly over charged

I have used Fox on multiple occasions. Their staff has always been helpful and their prices competitive.

Great price!

Line up at pickup was not long but we had to wait for a printer problem. The staff at the counter told me to take a 2nd elevator, which leads to the 2nd floor down but Fox car pick up is at the bottom floor. It would be nice if he could just told me bottom floor. Car was ok, driver rare tire was low on pressure a day after I picked it up. Interior was clean but driver window have stain left over.

The pick up was very fast and nice. I like the carvery much

My first time with Fox. Very good front-line representatives at the counter and the lot. Patient, friendly, helpful. A nicely calmer experience than with most alternatives.

Fast and easy, staff very friendly and knowledgeable.

Great service, good value and nice cars

The award winners were the Staff in all phases of our experience! They were great at the counter in the airport, at the rental car pickup center (PHX) and as well, in the return center. We’ll go FOX first… from now on!!!

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