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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Mohammad Ad
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    It is OK to go with Fox

    Good rate. Had to wait for a while to get to counter at 11 PM after a tiring flight I expected better tire condition for winter

    Helpful?
    JuatDave
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Great price and nice vehicle...but not always

    The car was clean and very new. The customer service was good and I had no trouble picking up our dropping off the vehicle. The shuttle to and from MCO was easy to use and didn't take long. Agents at pick-up push many unnecessary and expensive add-ons. Overall, the price and quality were outstanding but I have gotten older higher mileage cars from Fox in the past (never any issues though).

    Helpful?
    Richard M. Jones
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy to reserve online and to pick-up…

    Easy to reserve online and to pick-up and drop off the vehicle. I would have liked somewhat better mpg, but the car was otherwise fine for what I needed. With the great rental rate, the inefficient use of gas was negated.

    Helpful?
    Ginger Van Hattem
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy in / out for rental cars in…

    Easy in / out for rental cars in Pheonix. FOX was easy to work with and easy to return early in the morning. No complaints, I would use them again.

    Helpful?
    Michelle Malone
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The service was above and beyond

    The service was above and beyond. The gentleman that was helping me was helpful, patient and explained everything very well. He even gave me hotel recommendations, which were very nice. The car was an upgrade from what I thought I was getting and made the trip even better! Returning the car was easy.

    Helpful?
    LAURA
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great rental car company

    Very friendly, helpful representatives. Easy, quick experience. The car was great, a delight.

    Helpful?
    Ramon Fernandez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excelente servicio

    Excelente servicio, muy conteto.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Tom
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Super service and price!

    The pickup and return experiences were both very quick and easy. I have used Fox in the past and highly recommend them for their service, prices and available autos. I can't guarantee it for you, but I got an upgraded vehicle from the one I reserved at no additional cost. Fantastic!

    Helpful?
    Alex Terriquez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience

    Great experience

    Helpful?
    Margarita
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great experience from start to finish.

    Great experience from start to finish.

    Helpful?
    Magali
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    No issues whatsoever great experience

    No issues whatsoever. Seemless experience and no hard upsell .

    Helpful?
    Bob
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excellent and Fair Price Service

    Easy to book, quick front desk service, reliable and clean car, fair price, and easy return!

    Helpful?
    Stefan Sanz
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Tienen coches nuevos lo recomiendo a…

    Tienen coches nuevos lo recomiendo a todo el mundo y sus precios son los mejores de todo miami para el año repito seguro muchísimas gracias 😊 🙂

    Helpful?
    jong moon
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    F: fabulous O: outstanding X : xcellent

    Great selection. Fast check in and out. Convenient location. Happy staffs

    Helpful?
    Lee V
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Overall it was very good

    Overall it was very good. We got the vehicle we wanted (Charger). They need to provide more front desk help at the LAX location. Move that line along. And be a little more careful cleaning the inside of the vehicle. I don't care about crumbs or anything that dusts off but when its smear marks on controls and a seat now you have us creeped out.

    Helpful?
    Nilton
    1 reviews
    almost 2 years ago
    3 out of 5 stars

    The car smelled like cigarette smoke…

    The car smelled like cigarette smoke and there was no water to clean the windshield.

    Helpful?
    Qc Cq
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great car at a really good price

    Great car at a really good price. Helpful staff, especially the lot agents, shuttle drivers, and car return agent. Quick and easy!

    Helpful?
    James Updegraff
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Fox - competitive pricing & good vehicle selection

    Fox had competitive pricing and good selection of vehicles in the category reserved. Also, the vehicle's amenities and comfort were excellent. We would recommend Fox rent a car for FLL location if anyone asked for our opinions.

    Helpful?
    fredrick quijano
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    No hassle rent

    No hassle rent

    Helpful?
    Larry Wen
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Easy, quick, and comfortable…

    Me and my wife thought would have a lousy off-airport car rental experience, but turned out surprisingly easy, quick and comfortable. The shuttle bus took us from Salt Lake International Airport to the Fox car rental center for only about seven minutes. When we got there, there was no waiting line. I showed my reservation confirmation to the front lady. She was friendly, polite, and very easy to talk with. The whole interaction was completed very quickly. I remembered she did mention about additional options for us about the rental car reservation, but there was no overly aggressive and forceful selling of car upgrades, insurance coverages, and gas savings. I got the car exactly as what I reserved for among many other good cars, nice and clean, on the parking lot. Then we drove 3.5 hours to Moab. For the next six days we visited Arches & Canyonlands National Parks. we drove to many trailheads and did a lot of our long planned hiking. The Toyota Camry we rented full filled our needs. It’s powerful, comfortable, and gas saving. we enjoyed every bit of this car. At the end of our seven day vacation, we drove back to the rental station to drop off the car, and that process was swift. we were treated respectfully and friendly by everyone in the Fox car rental center. I’ve had a handful of car rental experiences before. This one stands out above all else. I would be definitely happy to recommended Fox car rental to others. Oh, almost forgot to mention, my wife is still happy about the hot water she got from that self serve drinking machine in the lobby which is quiet, spacious, and comfortable. The restroom is super clean and well maintained.

    Helpful?
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