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    HomeVehicles & TransportationFox Rent a Car Reviews

    Fox Rent a Car

    3.912 out of 5 stars
    3.912 out of 5 stars
    3.9
    |Great|1,000 reviews

    TrustScore

    3.9
    3.912 out of 5 stars
    Great
    5 out of 5 stars
    630
    4 out of 5 stars
    104
    3 out of 5 stars
    32
    2 out of 5 stars
    16
    1 out of 5 stars
    218
    1,000 reviews in total

    Review summary

    Fox Rent a Car has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Very disappointing experience with this…

    I had a very frustrating experience with this company when booking a rental car through Expedia. During the payment proc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Scam artists the most awful company I…

    Scam artists the most awful company I have ever dealt with. Did not refund me for my deposit, do not provide adequate pa...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    It's like I got charged twice..

    Okay I pay for everything through Expedia as far as a car rental when I get there at Fox car rental which in fact it is ...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    Many Additional mandatory fees, unhonest staff

    I rented a car from Fox Rent A Car in Seattle through Booking.com. When picking up the vehicle, I was charged multiple a...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Ian Smith
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Always friendly and great to rent from

    Always friendly and great to rent from! Thanks again all!

    Helpful?
    Joseph Santiago
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Good experience, except ......

    The service, vehicle and rates were great. Staff was friendly and helpful. Just one detail ... the vehicle's interior was not cleaned prior to them giving it to us.

    Helpful?
    Cesar Coellar
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great service

    Great service

    Helpful?
    Brad Young
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Ask questions

    We had to wait in line but no big deal. The guy behind the counter, CJ, was a huge help. I went to splurge for vacation and upgrade the car, only to find out that the upgrade was cheaper than the original rental.

    Helpful?
    Chrisie
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great rental prices.

    I have never heard of Fox Rentals before. I felt I got a nice car rental for the money. Fair prices. Picking up and returning the car was not difficult. Probably my only complaint would be that their logo signs "Fox", were so much smaller than the other car rentals at the airport. So you couldn't really see it. I had to ask where it was located and it was just down the aisle from where I was standing. So the logo needs to be bigger as the others. Would I rent from Fox again? Most definitely I would!

    Helpful?
    Charles
    1 reviews
    almost 2 years ago
    4 out of 5 stars

    Clean car at a highly competitive…

    Clean car at a highly competitive price. Staff were mostly a delight to interact with. The company does need to have more shuttle bus between airports, wait time is too long.

    Helpful?
    Paul w.
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The price was great for last minute

    The price was great for last minute

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Josee Poulin
    1 reviews
    almost 2 years ago
    1 out of 5 stars

    Mauvais employée incapable de communiquer avec l'assurance

    Ils sont incapable de communiquer avec l'assurance qu'on a prise pour se faire payer les dommages de la voiture. Il nous envoie une agence de recouvrement à la place. Mary Parker est une très mauvaise employée

    Helpful?
    gdl
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The staff did not pressure us from…

    The staff did not pressure us from buying extra liability insurance. Our credit card provides us that service. I like that. They respect our wishes. Also, Fox reimburses the cost of gas left in the tank if you opt for pre-paid gas. We like that as well.

    Helpful?
    Radames Cedeno
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    A great experience and excellent…

    A great experience and excellent service, very grateful

    Helpful?
    Della Faryna
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    The ease and professionalism of the…

    The ease and professionalism of the entire experience !

    Helpful?
    Nicholas Karsiotis
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great price, great vehicle, good service

    Great price. There is a shuttle from Jacksonville airport to the agency, getting the shuttle was easy and fast. Processing at agency was fast. Car was great. Drop off was fast. But from what I heard car pick up can get backed up during peak hours in the morning.

    Helpful?
    JC
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great service and a very good value

    Great service and a very good value. The shuttle driver, the people at the pickup and return were so nice and this was during the busiest travel time (Saturday and Wednesday before Thanksgiving.) I’d definitely use them again!

    Helpful?
    Ed McIntyre
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    What a breeze

    The entire experience, from booking to picking up the car to dropping it off was a breeze.

    Helpful?
    Jessica
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Excelente servicio y rápido todo el…

    Excelente servicio y rápido todo el proceso.

    Helpful?
    Kelly Frederick
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Pick up and drop off went very smooth

    Pick up and drop off went very smooth. Price was good and vehicle was excellent

    Helpful?
    Ernesto Leyva
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    We rent every week and the experience…

    We rent every week and the experience at Fox has always been quick, easy, pleasant and wonderful customer service so far.

    Helpful?
    Steve
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Lisa was very nice

    Lisa was very nice , helpful and professional

    Helpful?
    Devin Noel
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Great service

    The gentleman that helped us was super friendly. He explained everything very clearly to me. Made my decision quite easy during such a hectic time.

    Helpful?
    Danny Velez
    1 reviews
    almost 2 years ago
    5 out of 5 stars

    Buen servicio buen vehículo

    Buen servicio buen vehículo

    Helpful?
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    Vehicles & Transportation