Review summary

Först Global is exceptionally well-rated by customers. Customers particularly appreciate service and quality.

Based on reviews, created with AI

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Always a pleasure dealing with Forst…

Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!

Buying experience was great

Buying experience was great, extremely quick with responses and very knowledgeable about the machines (didn’t feel like he was reading the fact sheet as many do). Chipper was here amazingly quick and straight out to work and is wicked, complete game changer. Cheers Matt Smith

Very happy with the customer service…

Very happy with the customer service and knowledge Matt provided in purchasing our new ST6P.

Repair and service

Forst came to repair and service our chippers today. 1. They came the day after I called 2. Nothing was too much trouble 3. The engineer was polite and extremely helpful As always Forst service is 5 🌟

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All reviews

141 total • Write a review

Showing 51 - 60 of 137 reviews
TC
4 out of 5 stars

Brilliant machine and sales service…

Brilliant machine and sales service start to finish was excellent. Only let down by no after sales visit/follow up and no free merchandise as promise by sales rep :)

Date of experience: March 24, 2022

CK
5 out of 5 stars

Professional service

Always a very professional and slick service and good run through on the chipper when delivered

Date of experience: January 6, 2022

AA
5 out of 5 stars

We have always had the very best…

We have always had the very best customer service from Forst Global, from the first phone call to the delivery of the machine I have no complaints whatsoever. We now have two Forst chippers, first one purchased about 4 years ago and is still going strong and is a great chipper with few problems. Whilst the chipper was in warranty any issues were dealt with very efficiently reducing downtime to a minimum. I wouldn't hesitate to recommend Forst to anyone needing a new chipper.

Date of experience: January 6, 2022

A
5 out of 5 stars

1st class service from start to finish

1st class service from start to finish

Date of experience: December 9, 2021

WT
5 out of 5 stars

Fast and furious chipper

Awesome chipper. Fast and furious. Gets the job done about 30 percent faster than our old Jensen. Absolute game changer.

Date of experience: November 11, 2021

DC
5 out of 5 stars

Fantastic company

Absolutely spot on! from us just turning up at the factory without an appointment and being treated exceptionally well to taking delivery of our new Forst. I cannot praise this company enough for their customer care and service. Keep up the EXCELLENT work. Big thanks to Darryl

Date of experience: November 5, 2021

FS
5 out of 5 stars

Brilliant Machine

Brilliant Machine. Had it 3 - 4 months now and it has sped up the work since my previous TW125, by 10fold. No issues, smooth to use from hitching and unhitxhing to responsive control systems. Even the paint on the base of the hopper is well laid on as scratches have not penetrated the paint work as they do on other chippers more easily. The thickness of metal voth on the fold down and static section of the hopper are far thicker than its Timberwolf rival 230DHB. less noisy than the TW, sounds smooth. The chip shute is just smooooth and very nice to use as it also feels very solid as it uses a decent gauge of steel. Looks pro which is always a bonus in tree work! I can't think of any faults.

Date of experience: September 26, 2021

AS
5 out of 5 stars

Excellent woodchippers service and…

Excellent woodchippers service and customer support!!!

Date of experience: September 22, 2021

ps
5 out of 5 stars

Customer service was brilliant

Customer service was brilliant. Matt was perlite and friendly, explained everything in detail. Over all great person to deal with and great machine.

Date of experience: September 22, 2021

DB
5 out of 5 stars

We purchased an ST8 from Matt

We purchased an ST8 from Matt, had it for 6 months, excellent machine, excellent back up. We also had a ST6 on loan, absolutely brilliant, now considering buying one. I think Först is currently unbeatable and it is Built in the UK, something to be proud of. Well done!! Our old machines are Timberwolf service not so good and they need to up their game if they are going to compete ! Bailey bros southern ltd

Date of experience: May 20, 2021

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