It was to be processed in 3-5 business days and I paid for 2 day expedited shipping. I did not receive my product for a month after numerous emails, complaints and request for refund. Terribme!
I paid for rapid shipping and it did not get processed
Folsom Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Great experience and a nice whisky selection... we'll be ordering again in the future.
It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped. I would buy again.
Product was priced right and packaged with care, the time from ordering to delivery was reasonable and great communicati...Read more
I paid for rapid shipping and it did not get processed
Understand it was a holiday order - however the order turnaround time was extremely slow....from the time the order was placed until the package was in FedEx's possession.
This was my first time ordering from Folsom Wine & Spirits. I had ordered the same item for a relative’s birthday from another supplier (which never got shipped) and it was night and day. After reading Folsom Wine & Spirits review's on Trustpilot, I was satisfied that I was on the right track. Folsom was very responsive and their communications were excellent and unsurpassed. I had a few questions and they responded quickly. The whole process was seamless and flawless. The item arrived on time and was well packaged. I would gladly recommend them to anyone looking to buy rare high end spirits.
Timely delivery and stellar packing!
Great people to do business with.
Great price!
Bottle showed up in time stated. Was not damaged or broken.
Fast delivery and packaged well for shipping.
Ordered the day after Thanksgiving (11/29) and my merchandise didn't leave your facility until 12/13. Arrived 12/18. Of the 5 bottles I ordered, 2 were wrong. The cost difference was negligible so I didn't even bother complaining. I doubt if I will ever order from you again.
Order arrived in time for the holidays!
Great pricing and delivery on time.
Thanks for the great service. Shipping is fast and everything is packed well. Customer service people have always been helpful too.
Found the product I was looking for and received it quickly and in good shape.
Extremely well-packaged and arrived in perfect condition! Quick shipment, as stated in order. Will do business again with Folsom! Well done.
Order #22258 was ordered on 12/06/24 and has not shipped or delivered. I have left two emails to help@folsomspirits with no response.
Item arrived as expected and packaged securely. Will definitely use them again for hard to find items. I
Fast shipping great packaging. Arrived in perfect condition
Great customer service. Quick shipping Had what I had been searching for
Awesome service!
You guys rock!! I have received all of my orders in great condition and in a timely manner. Would highly recommend your business Folsom Wine & Spirit's
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