Folsom Wine & Spirits

4.688601645123384 out of 5 stars
4.7
Excellent851 reviews

TrustScore

4.7
4.688601645123384 out of 5 stars
Excellent
5 out of 5 stars
748
4 out of 5 stars
35
3 out of 5 stars
20
2 out of 5 stars
2
1 out of 5 stars
46
851 reviews in total

Review summary

Folsom Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great experience and a nice whisky…

Great experience and a nice whisky selection... we'll be ordering again in the future.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Bottle nicely bubble wrapped

It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped. I would buy again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent selection of bourbon and…

Excellent selection of bourbon and whiskey available at fair prices. Customer service excellent. Highly recommend Folsom...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Product was priced right and packaged…

Product was priced right and packaged with care, the time from ordering to delivery was reasonable and great communicati...Read more

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0
🔥 High engagement

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Filter by rating:
David Dhabalt
David Dhabalt
1 reviews
10 months ago
1 out of 5 stars

It was to be processed in 3-5 business days and I paid for 2 day expedited shipping. I did not receive my product for a month after numerous emails, complaints and request for refund. Terribme!

I paid for rapid shipping and it did not get processed

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Rick C
Rick C
1 reviews
10 months ago
1 out of 5 stars

Just Slow Service

Understand it was a holiday order - however the order turnaround time was extremely slow....from the time the order was placed until the package was in FedEx's possession.

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BJC
BJC
1 reviews
10 months ago
5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Folsom Wine & Spirits. I had ordered the same item for a relative’s birthday from another supplier (which never got shipped) and it was night and day. After reading Folsom Wine & Spirits review's on Trustpilot, I was satisfied that I was on the right track. Folsom was very responsive and their communications were excellent and unsurpassed. I had a few questions and they responded quickly. The whole process was seamless and flawless. The item arrived on time and was well packaged. I would gladly recommend them to anyone looking to buy rare high end spirits.

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Customer
Customer
1 reviews
11 months ago
5 out of 5 stars

Timely delivery and stellar packing!

Timely delivery and stellar packing!

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Ian
Ian
1 reviews
11 months ago
5 out of 5 stars

Great people to do business with.

Great people to do business with.

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11 months ago
5 out of 5 stars

Bottle showed up in time stated

Bottle showed up in time stated. Was not damaged or broken.

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V. Talley
V. Talley
1 reviews
11 months ago
5 out of 5 stars

Very good all the way

Fast delivery and packaged well for shipping.

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Steve Gabel
Steve Gabel
1 reviews
11 months ago
1 out of 5 stars

Bad service and inaccurate.

Ordered the day after Thanksgiving (11/29) and my merchandise didn't leave your facility until 12/13. Arrived 12/18. Of the 5 bottles I ordered, 2 were wrong. The cost difference was negligible so I didn't even bother complaining. I doubt if I will ever order from you again.

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John R
John R
1 reviews
11 months ago
5 out of 5 stars

Order arrived in time for the holidays!

Order arrived in time for the holidays!

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Steve Graves
Steve Graves
1 reviews
11 months ago
5 out of 5 stars

Great pricing and delivery on time.

Great pricing and delivery on time.

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Mark in MN
Mark in MN
1 reviews
11 months ago
5 out of 5 stars

Great place for hard to get items

Thanks for the great service. Shipping is fast and everything is packed well. Customer service people have always been helpful too.

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Dana Diesel
Dana Diesel
1 reviews
11 months ago
5 out of 5 stars

Found the product I was looking for and…

Found the product I was looking for and received it quickly and in good shape.

Helpful?
11 months ago
5 out of 5 stars

Extremely well-packaged and arrived in…

Extremely well-packaged and arrived in perfect condition! Quick shipment, as stated in order. Will do business again with Folsom! Well done.

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Jimmy Smith
Jimmy Smith
1 reviews
11 months ago
1 out of 5 stars

Order #22258 was ordered on 12/06/24…

Order #22258 was ordered on 12/06/24 and has not shipped or delivered. I have left two emails to help@folsomspirits with no response.

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Theresa
Theresa
1 reviews
11 months ago
5 out of 5 stars

Perfect for hard to find items

Item arrived as expected and packaged securely. Will definitely use them again for hard to find items. I

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Sean Acord
Sean Acord
1 reviews
11 months ago
5 out of 5 stars

Fast shipping great packaging

Fast shipping great packaging. Arrived in perfect condition

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11 months ago
5 out of 5 stars

Great customer service

Great customer service. Quick shipping Had what I had been searching for

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11 months ago
5 out of 5 stars

Awesome service!

Awesome service!

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Harvey Deines
Harvey Deines
1 reviews
11 months ago
5 out of 5 stars

Highly Satisfied Customer

You guys rock!! I have received all of my orders in great condition and in a timely manner. Would highly recommend your business Folsom Wine & Spirit's

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