Folsom Wine & Spirits

4.688601645123384 out of 5 stars
4.7
Excellent851 reviews

TrustScore

4.7
4.688601645123384 out of 5 stars
Excellent
5 out of 5 stars
748
4 out of 5 stars
35
3 out of 5 stars
20
2 out of 5 stars
2
1 out of 5 stars
46
851 reviews in total

Review summary

Folsom Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great experience and a nice whisky…

Great experience and a nice whisky selection... we'll be ordering again in the future.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Bottle nicely bubble wrapped

It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped. I would buy again.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent selection of bourbon and…

Excellent selection of bourbon and whiskey available at fair prices. Customer service excellent. Highly recommend Folsom...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Product was priced right and packaged…

Product was priced right and packaged with care, the time from ordering to delivery was reasonable and great communicati...Read more

0
0
🔥 High engagement

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sanman365
sanman365
1 reviews
5 months ago
5 out of 5 stars

Fast

Fast, efficient ordering of a special whiskey for me. Always a good experience and service.

Helpful?
5 months ago
5 out of 5 stars

Great selection

Great selection, very knowledgeable personnel, fair pricing for high-end stuff, customer centric

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Bruce Loder
Bruce Loder
1 reviews
5 months ago
2 out of 5 stars

I was given dates I could expect delivery but got nothing, including an explanation.

I was given dates I could expect delivery but got nothing. I asked three times and was told different dates three times. Finally it arrived. I’d rather not deal with that experience again. It took a month.

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5 months ago
5 out of 5 stars

Buffalo Trace

Great price, well packaged and shipped.

Helpful?
MA
MA
1 reviews
5 months ago
5 out of 5 stars

Fantastic!

Every time I order from Folsom I receive my items super fast. The items are always packaged with exceptional care and arrive in perfect condition. I have been able to grab items that I would otherwise not be able to find locally. I have never experienced any issues or problems with any order. Folsom Wine & Spirits is the only place I will order from after experiencing issues with other well-known sites. Thank you for being amazing!

Helpful?
SCOTT KAZDAN
SCOTT KAZDAN
1 reviews
5 months ago
1 out of 5 stars

Ordered a Bottle of Whiskey on June 3

Ordered a Bottle of Whiskey on June 3, 2025. 2 weeks later no whiskey and no communication. After an email from me, I did receive a response. 2 more weeks and I was informed this whiskey was out of stock and I would receive a refund. Poor customer service as it should not take so long to know you don't have what you advertised!

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Tim Evans
Tim Evans
1 reviews
5 months ago
5 out of 5 stars

Good online Spirits store

They aren’t the fastest at shipping but it came in a couple weeks and was delivered safely and packaged well.

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Daniela Cox
Daniela Cox
1 reviews
5 months ago
5 out of 5 stars

Great experience

I live in Virginia. The whole process was smooth with no issues. Ordering was easy and got notifications when my order shipped with tracking. Packaging was good and no issues with my bottles. I would order again and I would recommend to anyone else to order from them.

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RS
RS
1 reviews
5 months ago
5 out of 5 stars

Excellent Customer Service!

Excellent Customer Service!

Helpful?
Duaine Hoerth
Duaine Hoerth
1 reviews
5 months ago
1 out of 5 stars

Buffalo Trace bourbon order not received

Placed an order for Buffalo Trace Bourbon. I paid additional money to insure The package. Order was shipped via UPS. While on the way to my residence, the package was damaged and UPS advised that the package was destroyed and Folsom wine &spirits would be advised. I didn’t receive a response from Folsom Wine &spirits. I attempted to call two numbers I found and one is disconnected and the other has a full voicemail box and no one answers. I sent an email to their contact email and received no answer back. After two weeks I sent a second email and still no response. I had done other business with this company in the past, but will find someone more responsible to give my business to.

Helpful?
Irvin Bellamy
Irvin Bellamy
1 reviews
5 months ago
5 out of 5 stars

The deals are great and they make sure…

The deals are great and they make sure your order is correct .

Helpful?
Omar
Omar
1 reviews
5 months ago
5 out of 5 stars

Great selection and prices

GREAT PRICES, GREAT SELECTION, FAST SHIPPING!

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Cynthia
Cynthia
1 reviews
5 months ago
5 out of 5 stars

Excellent service

Excellent service, great product. Timely shipping! Wonderful experience!

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5 months ago
5 out of 5 stars

As expected

As expected. On time. Nice packaging.

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JM Souza
JM Souza
1 reviews
5 months ago
5 out of 5 stars

Great pricing

Great pricing , shipping and packaging !!!

Helpful?
5 months ago
1 out of 5 stars

Ever received my order 27792

Ever received my order 27792. Terrible communication….. stay away from company

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Mike T
Mike T
1 reviews
5 months ago
1 out of 5 stars

I would rate this a zero if I could

I would rate this a zero if I could. It took two weeks to even start the shipment. It took three weeks to receive it.

Helpful?
5 months ago
5 out of 5 stars

I purchased Appleton Estate Joy…

I purchased Appleton Estate Joy Anniversary Blend 25 Year Old Rum. They had the best “real” price and shipped it promptly. Happy with my purchase and Folsom!

Helpful?
6 months ago
1 out of 5 stars

The shipping time

The shipping time, with delays, was the longest I experienced in my 20 years of ordering wine and spirits.

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Richard Heim
Richard Heim
1 reviews
6 months ago
5 out of 5 stars

It was awesome

It was awesome. Can’t really find the whiskey I wanted locally, so I ordered from Folsom. Great price, awesome packaging and reasonable price. Loved it and will use it again.

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