Fast
Fast, efficient ordering of a special whiskey for me. Always a good experience and service.
Folsom Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Great experience and a nice whisky selection... we'll be ordering again in the future.
It took a few weeks for my order to ship but it was delivered and nicely bubble wrapped. I would buy again.
Product was priced right and packaged with care, the time from ordering to delivery was reasonable and great communicati...Read more
Fast, efficient ordering of a special whiskey for me. Always a good experience and service.
Great selection, very knowledgeable personnel, fair pricing for high-end stuff, customer centric
I was given dates I could expect delivery but got nothing. I asked three times and was told different dates three times. Finally it arrived. I’d rather not deal with that experience again. It took a month.
Great price, well packaged and shipped.
Every time I order from Folsom I receive my items super fast. The items are always packaged with exceptional care and arrive in perfect condition. I have been able to grab items that I would otherwise not be able to find locally. I have never experienced any issues or problems with any order. Folsom Wine & Spirits is the only place I will order from after experiencing issues with other well-known sites. Thank you for being amazing!
Ordered a Bottle of Whiskey on June 3, 2025. 2 weeks later no whiskey and no communication. After an email from me, I did receive a response. 2 more weeks and I was informed this whiskey was out of stock and I would receive a refund. Poor customer service as it should not take so long to know you don't have what you advertised!
They aren’t the fastest at shipping but it came in a couple weeks and was delivered safely and packaged well.
I live in Virginia. The whole process was smooth with no issues. Ordering was easy and got notifications when my order shipped with tracking. Packaging was good and no issues with my bottles. I would order again and I would recommend to anyone else to order from them.
Excellent Customer Service!
Placed an order for Buffalo Trace Bourbon. I paid additional money to insure The package. Order was shipped via UPS. While on the way to my residence, the package was damaged and UPS advised that the package was destroyed and Folsom wine &spirits would be advised. I didn’t receive a response from Folsom Wine &spirits. I attempted to call two numbers I found and one is disconnected and the other has a full voicemail box and no one answers. I sent an email to their contact email and received no answer back. After two weeks I sent a second email and still no response. I had done other business with this company in the past, but will find someone more responsible to give my business to.
The deals are great and they make sure your order is correct .
GREAT PRICES, GREAT SELECTION, FAST SHIPPING!
Excellent service, great product. Timely shipping! Wonderful experience!
As expected. On time. Nice packaging.
Great pricing , shipping and packaging !!!
Ever received my order 27792. Terrible communication….. stay away from company
I would rate this a zero if I could. It took two weeks to even start the shipment. It took three weeks to receive it.
I purchased Appleton Estate Joy Anniversary Blend 25 Year Old Rum. They had the best “real” price and shipped it promptly. Happy with my purchase and Folsom!
The shipping time, with delays, was the longest I experienced in my 20 years of ordering wine and spirits.
It was awesome. Can’t really find the whiskey I wanted locally, so I ordered from Folsom. Great price, awesome packaging and reasonable price. Loved it and will use it again.
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