Focusrite Reviews

So as I approach age 70... my brain is less pliable than it was even 10 years ago. It's more difficult for me to fathom newer concepts. Having recently purchased the 4th Generation of your 20i18 - and linking it to my 2 gen 1s for - can you believe it - 25 new inputs... I found the Control 2 App so much different than the Gen 1 version... I required Major help in configuring the 24 + 1 inputs. Why 25? The Gen 4 comes with a built in TALK BACK mic. The channel which previously took one of analogue inputs is now free... yet I still have the ability to talk back to whichever Cue Mix(es) I require.

Basically plug and play. Once software was installed worked like a charm. Plays well with Kali IN-5's and some XLR cables.

Product was exactly as I was expecting and was in near brand new shape when I arrived. I am very pleased with the 4i4 Gen 4.

I ordered the wrong part and Focusrite happily sorted it for me even though it was my mistake. When I need to order again - this time for the right part - I will have no hesitation in doing so. Great help on the message platform and super easy to deal with. Thanks.

I already did send a brilliant review dearest Focusrite, as was well deserved Five ☆

My order arrived very quickly and the equipment itself is great and beginner friendly as well. Having some issues with windows sound randomly stopping but that seems to be a windows issue i think.

Responsible prompt follow up during entire purchase: from moment of buying till final delivery. Profi !

As someone new to the audio world, I was very impressed with how easy it was to find exactly what I needed.

I ordered the product You told me when it would arrive It arrived early The product works No issues 5 stars

Good delivery, quality product

It does what it says with no hassle. Very good for the price paid.

A crear interface, i made an Atmos; and its awesome. I like the fact that you can are the individual monitoring

Never received a response to multiple inquiries about a refurbished model I purchased that went dead within two weeks of getting it. They claim to have a full 3 year warranty on refurbished items, but what good is that if they won’t respond to my request for service or replacement. I do not recommend purchasing directly from Focusrite, stay away from that. Purchase from a distributor/retailer, never had a problem that way.

I sort of like the product and shipping time. Dislike that I’ve been annoyed 3 times to write this review. Please leave me alone and never email me again. I bought your product not a ticket to harass me.

Fast, and reliable

Ordered on a saturday I was really surprised to get the product delivery the next tuesday. It was just two working days needed to receive the ISA428. As refurbished it was really like new but the first tests let me think there was something wrong. Thankfully I got quick and kind help to reset the unit and it is now in perfect order of use.

I have an old focus rate that worked great a few years ago. I tried to get it working and I found out it had some issues and they offered either to fix it or trade-in. I wanted an upgrade so I traded it in for an 18i20! Absolutely love it and apparently they don’t need my old one back, but still got the traded discount. My recording sounds amazing and these amazing interfaces are very affordable.

Quick easy and fast customer support

Not super easy to find older products, and it does not clearly list exactly what the inputs and outputs of the Scarlett Solo Gen 3 are, but otherwise the website was fast and easy to navigate

The ease of the ordering process