Fantastic company and good price.
Fantastic company and good price.
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3.7
Great
1,000 reviews
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Review summary
PLAY airlines has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Claim duurt eeeeeeuwen!
Met Play gevlogen naar Hamilton (Toronto). Prima vlucht. Terugvlucht was geannuleerd. Konden gratis omgeboekt worden naar een vlucht 2 dagen later. Kosten voor hotel/eten enz. konden we later declareren. De terugvlucht was op 2 februari. We zouden binnen 6 tot 8 weken terugbetaald worden. Na 10 weken een reactie gekregen dat we de bonnen moeten toevoegen en dat ze dan met een uitslag zouden komen. Dit terwijl de bonnen ook al in de eerdere aanvraag zaten. Vervolgens in de 12e week een mail ontvangen dat we recht hebben op een bedrag en dat het binnen 2 à 3 weken terug zouden krijgen. Daarna meerdere mails gestuurd maar niks vernomen. Inmiddels zitten we in week 25 en heb ik nog niks ontvangen. Lekkere maatschappij, op het randje van Faillisement denk ik.
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Very decent Flight company for a low…
Very decent Flight company for a low cost one. Always nice flight attendants and not much of delays and last minute changes as you often find in other low cost companies!
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Play is fine BUT
Play is fine BUT: the ‘low-cost’ publicity is annoying because it isn’t really that low cost, Also, in that venue it is almost inhumane that you don’t even offer water to passengers.
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Company details
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Website
flyplay.com
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
A
Deceptive prices and policies
General price seems to be low at first to catch your attention when on comparision flights, but once you go through the booking process they don't beat the competition. They even charge for carry on - its only a personal item like a daysack thats included. I'd go with a more popular airline if I were you. Additionally, read the terms and conditions (which they are deceptive about) before you purchase cancellation protection. They require proof and only cover the following: 1. Medical Documents 2. Official Confirmation of recent covid contraction (home test not accepted) 3. Order to quarantine (past news this is) 4. death certificate..... 5. Police report. I'd just not waste your money.
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MM
I had a fantastic experience flying…
I had a fantastic experience flying with Play Airlines! The aircraft was clean and comfortable, and the crew was incredibly professional and friendly, making the journey more enjoyable. The entire process was seamless, and I really appreciate the value Play offers without compromising on quality. Hopefully, they’ll introduce an app soon to make booking and managing flights even easier. I highly recommend Play Airlines and look forward to flying with them again in the future!
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VS
Good seats and plenty of space
Good seats and plenty of space, good service and punctuality
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AM
They were great trips Boston
They were great trips Boston - Iceland - Boston. The crew was amazing, and the plane tickets' price was incredible.
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SS
Get ekki setið í þessu sætum með þessa…
Get ekki setið í þessu sætum með þessa ömurlegu höfuðpúða og kem ekki til með að ferðast með ykkur aftur. ALDREI..NEMA AÐ SKIPTA ÞEIM ÚT. KV svanhildur Steingrímsdóttir 6948906
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ME
Good leg room!
Its a low cost airline and still everything was great. I was surprised all the leg room I had!!!
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