Fantastic company and good price.
Fantastic company and good price.
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3.7
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
PLAY airlines has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Claim duurt eeeeeeuwen!
Met Play gevlogen naar Hamilton (Toronto). Prima vlucht. Terugvlucht was geannuleerd. Konden gratis omgeboekt worden naar een vlucht 2 dagen later. Kosten voor hotel/eten enz. konden we later declareren. De terugvlucht was op 2 februari. We zouden binnen 6 tot 8 weken terugbetaald worden. Na 10 weken een reactie gekregen dat we de bonnen moeten toevoegen en dat ze dan met een uitslag zouden komen. Dit terwijl de bonnen ook al in de eerdere aanvraag zaten. Vervolgens in de 12e week een mail ontvangen dat we recht hebben op een bedrag en dat het binnen 2 à 3 weken terug zouden krijgen. Daarna meerdere mails gestuurd maar niks vernomen. Inmiddels zitten we in week 25 en heb ik nog niks ontvangen. Lekkere maatschappij, op het randje van Faillisement denk ik.
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Very decent Flight company for a low…
Very decent Flight company for a low cost one. Always nice flight attendants and not much of delays and last minute changes as you often find in other low cost companies!
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Play is fine BUT
Play is fine BUT: the ‘low-cost’ publicity is annoying because it isn’t really that low cost, Also, in that venue it is almost inhumane that you don’t even offer water to passengers.
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Company details
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Website
flyplay.com
All reviews
1,000 total • Write a review
Showing 991 - 996 of 996 reviews
C
I couldn't have asked for a better…
I couldn't have asked for a better experience. I was a little hesitant because I had never heard of this airline. I needed to get to Holland last minute and with minimal funds. I was able to find decent prices AND you can pay it off monthly. I was on my way to Holland for love!! I flew out of Dulles Airport (Virginia) Check in experience was too easy. The crew was exceptionally kind and attentive. Easy easy process! No issues with my baggage at all. I will definitely be flying Play again! Thank you guys so much!!
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PS
Great experience with this airline
Great experience with this airline. Flew Dublin to Iceland & Iceland to New York return. Great value for money , half the price of other airlines. Staff at airports & cabin crew were very helpful & friendly. Seats were very comfortable & almost zero turbulence which is unusual when crossing the Atlantic, i will be back
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RM
An incredible experience with FlyPlay
An incredible experience with FlyPlay. Our flight was on time, always check ins with pilot on times (which is incredible for nervous flyers) and overall great service throughout.
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