Fantastic company and good price.
Fantastic company and good price.
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3.7
Great
1,000 reviews
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Review summary
PLAY airlines has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Claim duurt eeeeeeuwen!
Met Play gevlogen naar Hamilton (Toronto). Prima vlucht. Terugvlucht was geannuleerd. Konden gratis omgeboekt worden naar een vlucht 2 dagen later. Kosten voor hotel/eten enz. konden we later declareren. De terugvlucht was op 2 februari. We zouden binnen 6 tot 8 weken terugbetaald worden. Na 10 weken een reactie gekregen dat we de bonnen moeten toevoegen en dat ze dan met een uitslag zouden komen. Dit terwijl de bonnen ook al in de eerdere aanvraag zaten. Vervolgens in de 12e week een mail ontvangen dat we recht hebben op een bedrag en dat het binnen 2 à 3 weken terug zouden krijgen. Daarna meerdere mails gestuurd maar niks vernomen. Inmiddels zitten we in week 25 en heb ik nog niks ontvangen. Lekkere maatschappij, op het randje van Faillisement denk ik.
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Very decent Flight company for a low…
Very decent Flight company for a low cost one. Always nice flight attendants and not much of delays and last minute changes as you often find in other low cost companies!
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Play is fine BUT
Play is fine BUT: the ‘low-cost’ publicity is annoying because it isn’t really that low cost, Also, in that venue it is almost inhumane that you don’t even offer water to passengers.
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Company details
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Website
flyplay.com
All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
SM
I m happy overall ❤️
I m happy overall ❤️ The crew is great and there on time. I will miss the USA flights though
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VD
Excellent service from Keflavik to Faro
Just returned from Faro in Portugal, flying out of Keflavik with a family of 4. Excellent, reliable service, great on-time performance both leaving and returning. Friendly staff, clean aircraft. Decent in-flight menu for purchase.
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JL
Always on time!👏🏼
Always on time and always ready to help. Staff is just excellent and helpful. I travel with a walker and I always get it by the door. And the destinations are great.
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AF
Excellent new air line
Play is a fun no-nonsense airline. Plenty of leg room, excellent flight staff, and beyond on time service! Both flights landed well ahead of schedule. Love Play Airlines!
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MC
Low cost airline
Good price compared to other options to go to Iceland. However the flight time from BCN is not ideal landing at 1:30am. Moreover the flight was delayed by 2 hours, eventually landing at 3:30am. Other than this it’s a fairly standard low cost airline with everything that comes with it.
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JE
The cabin crew are the best
The cabin crew are the best, they always make you feel so welcome .
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P
I flew from Stewart to KEF and return
I flew from Stewart to KEF and return. The experience at Stewart was superior to almost any other airport, and way better then JFK or EWR, or almost any international airport. Clearing passport control was a breeze. Parking was only $12 a day and close to the terminal. The flight left on time, and arrived KEF nearly an hour early. Coming home, we were slightly delayed leaving but still arrived early. On board, the seats are hard, but endurable. The food looks bad and overpriced, so I avoided it. No entertainment or power outlets, so bring a book. It's a short flight anyway, so quiet endurable. KEF is pretty far from Reykjavik, bit a relative picked me up. Otherwise, KEF ground transportation is exorbitant.
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js
Reasonable ticket prices to both US and…
Reasonable ticket prices to both US and Europe, friendly cabin crue and most comfortable seats in low cost airlines
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