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    HomeConstruction & ManufacturingFirst Home Improvements Reviews

    First Home Improvements

    4.552 out of 5 stars
    4.552 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.552 out of 5 stars
    Excellent
    5 out of 5 stars
    824
    4 out of 5 stars
    73
    3 out of 5 stars
    14
    2 out of 5 stars
    9
    1 out of 5 stars
    80
    1,000 reviews in total

    Review summary

    First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    POPULAR
    5 out of 5 stars
    5/5

    Front and back doors

    I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and help...

    0
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    POPULAR
    5 out of 5 stars
    5/5

    Friendly and professional

    Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.

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    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    We have had 9 windows done

    We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    The team that provided the installation…Iulian Mindru and Michael Baker

    The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very poli...

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    🔥 High engagement

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    richardcustomer
    1 reviews
    5 months ago
    4 out of 5 stars

    ins…

    instal team team arrived at 08 00 not 1300 as told

    Helpful?
    Clare McCormack
    1 reviews
    5 months ago
    5 out of 5 stars

    Everything went really smoothly from my…

    Everything went really smoothly from my initial appointment, the measuring up and the actual day of the fit. Everyone who came to my home was considerate to the logistics of measuring and fitting regarding my 4 house cats and keeping them safe. The day of the fit went really well and the 3 gentlemen who did the fit polite and very professional. They did an amazing job. I'm really pleased with my 4 new windows (upstairs) and new front and back doors. They have added value and security to my home along with a much more efficient home regarding heat loss and drafts which I know I will feel the positive impact of in the winter months.

    Helpful?
    Lynn Hills
    1 reviews
    5 months ago
    5 out of 5 stars

    Doors and windows handles

    The service engineer was very thorough and extremely pleasant guy

    Helpful?
    OlaR
    1 reviews
    5 months ago
    1 out of 5 stars

    Decided to cancel the deal next…

    Decided to cancel the deal next day,(got much better offer elsewhere) called office/emailed office trying to get deposit back, no response for a week now. Manager Simon from Manchester branch ignoring and not returning calls back. Super nice and professional till the point you sign agreement after that no one cares, fake smiles and politeness. Rude!

    Helpful?
    Hilary
    1 reviews
    5 months ago
    5 out of 5 stars

    New door

    David twine and richard warner Fantastic job fitting my door Thank you

    Helpful?
    Gina Berry
    1 reviews
    5 months ago
    5 out of 5 stars

    The fitters were very professional

    The fitters were very professional, friendly and tidy. Good quality workmanship. Many thanks to Mark Spencer, Chris Cade and Brandon Millard.

    Helpful?
    Chrissy
    1 reviews
    5 months ago
    5 out of 5 stars

    First home improvements first class work

    The gents who came to replace my windows and bathroom windows were fantastic polite and courteous at all times, phone me when they were on there way explained everything while they were working they were really polite when they had finished installing they cleaned up after themselves left everything spotless I am well pleased with job they did well worth getting first home improvements to get the job done many many thanks to kieron and archie for doing a smashing job i would highly recommend first home improvements for window replacements.

    Helpful?

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    customer
    1 reviews
    5 months ago
    5 out of 5 stars

    Very good and nice windows and door!

    The sales Phyllis from Huntingdon (First Home Improvements), she is here for the second time with an offer. We had a very good discussion and I am very satisfied with the collaboration. I am very pleased with the quality of the materials used on the windows & door and the professionalism of the employees. I wholeheartedly recommend this company.

    Helpful?
    M Radford
    1 reviews
    5 months ago
    5 out of 5 stars

    Michael & Raymond Perry were very…

    Michael & Raymond Perry were very friendly, efficient and explained everything regarding my new bathroom windows and back door. Tidied up and left room as it was before they started. Would definitely have these 2 back to do my kitchen window.

    Helpful?
    Lynn Lightfoot
    1 reviews
    5 months ago
    5 out of 5 stars

    Excellent

    We had all our windows replaced and a new front door. From start to finish all staff we dealt with were helpful and knowledgeable. They fitters Dave and Reece were brilliant, very friendly, helpful and professional. We would have no hesitation in recommending this company to our family and friends.

    Helpful?
    Annette Parlour
    1 reviews
    5 months ago
    5 out of 5 stars

    The windows fitted professionally

    The fitters arrived early and introduced themselves to me. They put covers on the floor and over furniture and ensured it was tidy. The windows were fitted carefully and look very good happy with the fitting. The fitters left everything tidy and clean. They showed me how the windows work and ensured I was happy with them. The changing of the window was done and I was very impressed.

    Helpful?
    customer
    1 reviews
    5 months ago
    5 out of 5 stars

    A good experience

    From the initial visit to final fitting I cannot fault the service or the employees who provided it.

    Helpful?
    Mr John Marchant
    1 reviews
    5 months ago
    5 out of 5 stars

    Had new windows fitted recently job was…

    Had new windows fitted recently job was completed to a great standard. The fitters arrived on time and completed the job with no problems. Fitters were friendly and very professional and cleared up after completion. I have no problem at all recommending this company if you need jobs doing.

    Helpful?
    Mrs J Lord
    1 reviews
    5 months ago
    5 out of 5 stars

    Couldn’t praise the men who done our…

    Couldn’t praise the men who done our cladding high enough. Efficient quick and just got on with the job. So pleased we are waiting for the date for our next work to be done.

    Helpful?
    Simon C
    1 reviews
    5 months ago
    5 out of 5 stars

    I went back for more

    This was a repeat installation because I foolishly decided to omit the front door from the installation in March. The new door makes the world of difference to my property. I was able to choose the design for the surround and the door itself. They were even kind enough to allow a slight reduction in cost. The installation itself was smooth, efficient and quick. I am pleased with the result.

    Helpful?
    Chris
    1 reviews
    5 months ago
    5 out of 5 stars

    Excellent Service from Start to Finish

    Had our windows and door installed last week and we’re absolutely delighted with the results. The installers were incredibly friendly, respectful, and professional throughout the whole process. They arrived right on time each day and completed all the work within the promised timeframe, which we really appreciated. Everything was done to a high standard and the house was left clean and tidy afterwards. Great experience overall—highly recommended!

    Helpful?
    Anita Dobreva
    1 reviews
    5 months ago
    5 out of 5 stars

    Very happy customer

    I am very happy with the sales person Naveed and the installers Iftikar and Allan. They are all very nice and patient. The installers were were clean and fast. They explained how the windows worked, they asked me if they can enter the property ( so did their manager who also came to my house). I am extremely happy with them. They really did not destroy the walls around the windows as I was mostly worried. Everything looks like it was before just with new windows. I highly recommend First home improvement. Also, the cost was not what I expected. The final sum was much more manageable than expected for 5 windows. Moreover, they gave me reduction because they took my windows for recycling. Thank you guys, I am very grateful for your great work.

    Helpful?
    Kellychambers
    1 reviews
    5 months ago
    5 out of 5 stars

    Great window fitters Jamie poulton and…

    Great window fitters Jamie poulton and Harry Gill did a great job really impressed would highly recommend they were on time and good at their job

    Helpful?
    Jaimie C
    1 reviews
    5 months ago
    5 out of 5 stars

    New Windows Improved our quality of life!

    We bought and had 8 windows installed through First Home Improvements and it's difficult to put into words the positive difference it has made to our overall quality of life. Not a sentence I'd ever thought I'd say. Our previous windows were 10+ years old, having moved in a few years ago we knew it was a change we would have to make eventually and added it to the list of things to improve over time. The quality of the new windows is incredible, the installation went without a hitch. The difference it's made aesthetically to the exterior and interior of the house is obvious due to poor installation of our last windows by a different company. The new windows, (despite being the same size and an almost like for like swap) make the house feel brighter, the rooms more inviting and more comfortable to be in. The biggest differences have been the decreased street noise and energy efficiency. The improvements were immediately noticeable. Our house is old, hadn't been maintained well, it was cold and it didn't retain heat at all. The street noise was something we'd just accepted and became used to. Our dog would bark at every single noise outside and was constantly on alert. Car doors closing, the postman, foot traffic, cars etc. Now? My dog is calmer, more relaxed, he can nap during the day and isn't being disturbed constantly. I no longer have to worry about being disrupted in my work/spare time, I don't get awoken by loud passers by, and we can't hear the postman coming up the path anymore! I work from home a lot of the time and would put the heating on during the day when a jacket wasn't enough because of how cold it felt. Now, not an issue. Our gas/heating use has reduced, our overall energy efficiency has improved (based on our energy company app which gives a smart score on usage) and makes the house a nicer place to be even on a cold miserable day. It's saved us money in a few months already. As we had them installed during spring and the weather's been surprisingly good time will tell when winter rolls around but I can't wait to see the difference 12 months makes to our overall savings and energy efficiency. Our entire experience with First Home Improvements has been fantastic from start to end. Every member of staff I have spoken with has been professional, friendly and helpful. From the first knock on the door, the sales team, admin staff, installers and everyone else in between. There were no pushy sales tactics or pressure and it was all a really simple process, fast turnaround and affordable for us. I would whole heartedly recommend. I hope others have a positive experience and that you see similar short and long term benefits as we have had. Thank you!

    Helpful?
    Kay
    1 reviews
    5 months ago
    5 out of 5 stars

    First Class Service From Start To Finish

    If you're looking for new doors and windows look no further. I was impressed with the non pushy sales from Brandon, explaining in detail their products and answered all my questions, thank you. I wasn't rushed into making a decision and even when I changed my mind on the front door the next day, nothing was too much trouble and was easily changed. Thanks to Alfie too who worked in the background. On the day of installation Luke and Dan were professional and friendly and were a pleasure to have in my home. They explained what they were doing and cleaned everything up when finished. My doors and windows look great, I am so pleased with my choice, the quality is of a very high standard and I'm pleased with the price. Thank you to all too for being so thoughtful around my little dog.

    Helpful?
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    Category

    Construction & Manufacturing