very helpful
Great product and very helpful when I had a problem with the courier
Fashion Friendly
Reviews 75•
2.9
Fashion & Beauty2.9
Average
75 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
⭐
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
2.9
Average
75 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Fashion Friendly has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
I ordered two jumpers back in march 25
I ordered two jumpers back in march 25, money was taken. Out of my account, no jumpers arrived, no email off them. So expensive to call them. Don't touch this business.
So far pleased with my choice ( will…
So far pleased with my choice ( will see what happens when it’s washed,) pleased with delivery it came a day early ,I went to order another But the. Colour I wanted came up as another colour and the price had gone up Overall yes I’ve given3 stars
I was disapointed that my order took so…
I was disapointed that my order took so long to be despatched, and although it arrived "in tact" the packaging was poor and could easily have been opened by an opportunist. I used an advert in a magazine, but I will not use the compony again.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
fashionfriendly.uk.com
All reviews
75 total • Write a review
Showing 1 - 10 of 71 reviews
TB
If I could give no stars I would
If I could give no stars I would. Ordered on 5/4/24 for an elderly disabled lady. Recieved a conformation email saying they had recieved my order and they would email when dispatched. I must add we paid for express delivery so we should have recieved by Tuesday the latest. We are now on Thursday I have emailed them twice trying to find out what's happend and had no response. No email to say its been dispatched. £51.99 stollen from an elderly disabled lady. Premium number so will cost a fortune to call them. AVOID AVOID AVOID this is going to be taken further as well as its absolutely disgusting.
Date of experience: April 11, 2024
SR
Avoid this company.
Ordered last Friday before 4pm express delivery to get it within 48 hours. So should have been here Tuesday at the latest. Emailed yesterday as had no e mail to say despatched. Received an email from Yodel today saying will be delivered this Friday. So have e mailed again asking for postage refund as not met the 48 hour guaranteed delivery. This company uses a premium telephone number so can't ring them and they don't appear to respond to e mails. If I'd seen the reviews before I would have avoided ordering from them.
Date of experience: February 7, 2024
FB
Hi I ordered today for my auntie the…
Hi I ordered today for my auntie the money was taken out of my account straight away and no confirmation email and when I checked my account said I have no orders.
Date of experience: February 1, 2024
RB
Ordered Mock Twin Set No 18329 weeks…
Ordered Mock Twin Set No 18329 weeks ago,still waiting.
Date of experience: December 6, 2023
M
MW
US
Extremely slow delivery
Ordering online was really awkward, codes wouldn’t work, price was wrong. Placed order on the phone which was quick and much easier. Shame they don’t send an email order confirmation, Delivery has taken forever to get here, never experienced such slow delivery. Get your recycling bin ready when the parcel arrives as half the parcel is full of junk mail!! Books and books of useless magazines (15 +) selling things you would never want. I’d not rush to order again.
Date of experience: November 7, 2023
K
Kat
US
Shed load of catalogues, 'free'lotto lines etc comes in the package
Be careful if like me you are a carer for a vulnerable person. The package was weighed down with 10 catalogues for various bits of overpriced tatt. 10 free lotto lines; thats a recipe for being hassled for months once they get your details: been there and have had to sort that out before. This would explain the charge of £5.95 for posting a couple of pieces of fabric; you are being charged postage for something you didn't even ask for. I also opted out of marketing so I will be reporting fashion not so friendly for ignoring my requests.
Date of experience: August 17, 2023
MG
Contacted customer service as part of…
Contacted customer service as part of the order was missing which my mother had ordered. My questions were answered that they were out of stock and now unavailable and a cheque would be in the post to reimburse her. A helpful chap on the phone explained it to us, so just waiting now for an envelope to arrive in due course.
Date of experience: July 7, 2023
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.