EZ Car Care Reviews

Once again I find myself bombarded with emails when I've not signed up to your mailing list and was removed from it after contacting directly.. not too long ago you guys also messed up with giving my details to car audio centre. Get a grip. If you value your data don't use EZ. EDIT:- I have already been in touch last time around end of June.. I was told I would be given £50 credit I was then ignored via email and I actually left another trustpilot review for you guys didn't respond too that one (July 4th). Not sure how you can make this right but stop emailing me and make sure my data is completely removed.

Anthony and Ann-marie are top class! Products do exactly what they say on the tin! Love the EZ family ❤️

I was on edge when I first ordered from EZ Car Care due to 1 I'm very fussy with what I use on my car and 2 delivery turnaround was always coming up on the reviews. I took the jump and placed my order for EZ's 'weekend warrior kit' and what a group of products, nothing short of awesome. The delivery time was great couldn't fault anything. I have placed several orders since and not had any issues, only use EZ now for all my products.

Ordered the graphene wax with the free mega winter pack. Arrived 4 days later. Amazing value. How do they do it? Will try the products soon.

Did order on 4/9/23 and I m still waiting 17 days later. Spoke to someone on 18/9/23 and told delivery will be next day , but never arrived. Phoned again on 20/9/23 and told must be lost . So get told new one will be sent next day and still no sign. Tracking saying not even picked up yet. Used before with no problems

I ordered a pack of special offer weeks ago and still waiting for it to arrive. They have sent loads of emails but still no delivery. It feels like a scam AVOID THIS COMPANY

Product price seemed far to low for what was on offer. but product is alot better than I expected and very easy to use and remove. Overall very good products and good price. Also have some very nice scents to keep you happy while working away making your car shine. Delivery was within time scale. Generally very happy with the product and will be ordering more.

Delivery delays unacceptable. I think it is about time this company was reported to authorities for false and misleading advertising. How a 48 hour delivery timescale ends up being 10 days overdue I'll never know. Excuses this time we were out ingredients? Just awaiting supplies. Well that's not your customers problem. Had you stated that on your original ad I would have went elsewhere.

My girlfriend ordered this for me as a present and when we opened up the packages the bottles were damaged and it leaked everywhere, didn’t get to use most of the products as I wasn’t able to save the damage. The bottle lids were broken on a few bottles so I was able to use the sprayers. Overall was very disappointing as I was looking forward to using the products on my car.

Bought set of various cleaners, was so excited to use them… rubbish, everything smears and doesnt give the finish i normally get so will all go in the bin.. waste of money

£8 for 2 waxing pads .I was thinking they was special ones from ez I was so wrong.they are the same as the ones you can buy from online site .12 for around £3 odd lol . completely done over .gets my goat 🐐

The products are OK but no where as good as the top brands. I'd rate them just above cheap products. This would be forgiving if delivery was fast as price point is good. But deliveries are always extremely slow, so you're only left with price point as a positive and that's only a positive when it's a big sale, if not the price point is poor for the quality. After a few orders I've found you generally wait around 3 weeks for an order. Car is filthy by that point and the products aren't strong enough to tackle high dirt

Thought I'd give it a go, plenty of good reviews but didn't dig too deep. Ordered and after 6 days had heard nothing, I emailed and after an hour I got an email from DPD saying my package was on its way (coincidence?) Then a little later an email from EZ saying "oh look, your order seems to be on its way" 4 days later and nothing had turned up so I emailed to say I wasn't happy and wanted to cancel, this was ignored. Next day DPD sent another email saying that my package would be delivered the following day, I emailed EZ again saying that I wanted to cancel and get a refund, the delivery is due but I won't be home to refuse the delivery, this again has been ignored to this day(16th July), I don't want to open the package form them to turn around and say they won't take it back, basically they have taken my money and are now ignoring me, hoping I'd give up and open the box Edit to reply to the reply 😂... thanks, I understand things can get hectic, just one of the unlucky ones I guess, I may try again in the future, I'd prefer it if you didn't have these permanent "sales" you're not a sofa company! Just be honest and sell the product for the price it is, don't try to bamboozle people into thinking it's worth £100 if you always sell it at 25...

I ordered a big order of cleaning goods, for a week and a half it had not been processed, i emailed them and they said they were busy, then i emailed a couple of days ago saying i want a refund on my order and within a hour of doing so it said dispatched, although it hadn't been dispatched it was been processed and today i got all my items all accounted for. but i got a emailed before it was dispatched saying they wouldn't refund as its been processed currently. Never again will I order from these,

Customer Service atrocious, kept telling me parcel was on its way, then lied and said it had to be resent. Eventually it did arrive ordered 28th June arrived 10th July yet email 5th July said it was on its way but tracking was never updated. Hate companies that blame the courier when it's solely them to blame. Won't be back or recommending to the classic car club I am part of.

Quick to take money very slow to deliver and Non acid wheel cleaner ruined newly painted wheels… EZ want nothing to do with it completely washed their hands of the problem! Shocking products and pathetic service. Avoid

Absolutely garbage. I don't know if it was the pre-wash or if it was the shampoo. But after I washed my brand new 15,000 motorbike it looked nice and sparkly. Next day when I went to look at it it was full of white streaks everywhere and I was sure I rinse the bike off furthery. I will not be using this crap again. It's that bad. I'm not even going to give it away because I don't want anyone else to use this on their pride and joy

Ordered £100 mystery box on ebay. 8 products supplied. No way worth £100 plus as advertised. Could of bought 6 of items for £5 each off their website. Max £70 worth of products. Total rip off. Not interested in my complaint. Never again. Be warned.

I have found that the products I have from EZ Car Care to be very good and easy to use, yes delivery can be slow it is usually a week before you get your product. Mainly all these negative reviews are with regards to their delivery, not many about their products. Follow the instructions and use YouTube,EZ Car Care website and EZ Car Care discussion group on Facebook and you can ask questions, get answers and very good advice on how to use the products. I would recommend this company.

I said I'd learn when I order from Instagram companies, to read reviews. I ordered a plus £80 bundle from EZ and with no sign of it being sent after 2 weeks, I asked them to cancel, latest that day I got an email saying it had left them and was on its way.. big coincidence. I asked them to cancel and they said to refuse delivery which I did. Overall a complete waste of time.