EZ Car Care Reviews

Well the products may very well be good BUT unfortunately I'll never know. Delivery times are abysmal and it's the reason I cancelled. Their competitors are miles ahead in this regard and those competitors also had excellent products. It's therefore a no brainier where I'll continue to purchase from.

Some impressive products from what I’ve used so far but I’m not impressed with the time it takes them to dispatch items with a lack of communication, 1 week wait and I had to email to promt this to actually happen It puts me off ordering the deals are so good it’s hard not to however the item dispatch and communication could be a lot better

I have purchased quite a few orders from EZ over the years, recently the order times have massively improved recently even though for me has never been an issue as I've always ordered well in advance as keep well stocked. For me viper, sleek, insta gloss, ghost, gtr and chromance are quality products. Snow foams aren't the best. Definitely buy in 5 litres for the best value.

Excellent service - as usual and expected

As an amateur, I wanted a selection of products to clean my car well at a decent price. Ez has blown me away. I bought the daddy bundle to see which products I will eventually use. Genuinely, all are good, most are exceptional. The ones I take my hat off the most... Hypernova shampoo. Ghost sealant. Viper wheel cleaner Ultimate APC

I never order anything from this company. But I had two messages within a week from DPD local that said as below. “We will deliver your parcel today between 11:32-12:32, if not in for your driver CHRIS you have options www.dpd………” “We will deliver your EZCarCare parcel today between 11:13-12:13, if not in for your driver ROBERT you have options www.dpdlocal…………..”

Delivery times are awful, takes weeks to even get dispatched, and then when it does arrive( after having to chase it) it comes with two grit guards! Customer service weee good enough to refund me but this is my second time ordering from EZ and both have been port experiences, expect better from them. They hype themselves up so much on social media and don’t follow it up with proper customer care.

Great products, ideal way to try all their various products at a reduced price, find the ones you really like then go for it. The products have been really well researched and tested and are easy and straightforward to use.

Great experience fast delivery many thanks

Bought a lot of stuff on the promo dates , there was an error on price but they still honoured the website price after I gave them a call and ended up chatting with the director who said there was an error but will honour the order , Have to say there ghost is amazing and so is there citrus pre wash , tar and glue remove just melted away on my car , all round happy and will buy again , thanks

Ordered a few products to try the graphine wax left a greasy finish on the car that attracted dirt ton a lot of effort to try and remove the wax. Also tried the glass water repellent, the spray bottle drips all over the windscreen

I ordered a number of products in February when there was a promotion on. When they eventually arrived the promotion had not been applied and despite several emails to the company they haven’t got back to me. Buyer beware - any special offers or promotions might just be ignored. Products are OK but nothing special, I’ll be sticking to the established brands from now on.

Good quality cleaning products, they have been great. However, the spray nozzles do come lose too easily on their own. I had a whole bottle of Aurora Fallout Remove leak all over the boot of my car. Not the easiest smell to get out of the carpets. One a recent purchase, I ordered two buckets, they claim to have shipped them but after chasing a week later, they confirmed they didn't have stock and I had to wait. Not great as they were a gift. I have decided to keep them but they are missing the Wash/Rinse stickers that should be included, they also have very rough edges to them too. Nice cleaning products but feel the service and quality of their accessories is very low.

Delivered on time. Fallout remover made a great job of cleaning my alloy wheels. Very happy and great value.

Ordered when I saw a deal on Facebook. Absolutely gobsmacked to come home the next day to the delivery waiting for me. Always been an Autoglym user but figured I’d try these. Not tried everything that came as yet but what I have seems very good. Really impressed with what I got for my money. Not sure I’d purchase everything for the stated price but the deals look fantastic. Don’t hesitate to try if you haven’t before

Great product only downside is instructon on how to use each product for best results and more bigger writing

Quick delivery good products but instructions to use and what products do what could be clearer apart from that will be back

So I ordered a kit that was in a deal: Buy graphine wax for £50 and get 12 bottles of various other products free. This was an incredible deal, I’m semi happy with 80% of the products. BUT, customer service is atrocious. I filed a complaint due to two products being incorrect according to the deal and advert. They told me they swapped the products as material cost was too high, but failed to update the advert and product offer description. They are now ignoring my emails after I asked them if I could send the product back as the items they swapped are two of the main ones I wanted. This is false advertising and bad customer service. The products are mid quality and you get what you pay for, cheap products = cheap results, but what lets the company down are their customer service skills and refusal to sort issues out and resolve them. Had the issue been sorted, I would have been a repeat customer as someone who details 3 cars every weekend/ other weekend. I will not be buying anything from them again and recommend no one else does. Spend the extra little bit and get a better brand. UPDATE: since properly using the products I’ve noticed it’s left a greasy coat all over the car, no matter how much I pressure wash and scrub, it doesn’t seem to go away. Still no reply from the company. Avoid at all cost.

Everything seems good so far, my only downside is the use of parcelforce as a courier. I actively avoid using them as they never deliver and dump at local collect shops. They are by far the worse of all the couriers now with no way of changing collection etc

Made a purchase on the website which included free detailing kit. This was listed on the confirmation and even on the delivery note but no kit was received. Have ignored all my emails , going to report the company to trading standards for fraudulent trading. Still no contact after 3 weeks, appalling customer service. Do yourself a favour and avoid this company.