Great Service!! …
My experience with Explore Credit has been great! The staff has been more than helpful and willing to go the extra mile for me. I appreciate their help!!
Explore Credit receives consistently positive reviews. Customers particularly appreciate service and professional.
Casey was awesome, best customer service so patient, efficient and the best she cares about us customers Thanks Casey
I cannot speak volumes of the unsurpassed level of service received from Damian. He went above and beyond, rest assuring...Read more
They helped me to follow the process and patiens
My experience with Explore Credit has been great! The staff has been more than helpful and willing to go the extra mile for me. I appreciate their help!!
If you're looking for a loan officer who can work magic, look no further than Sandra! She accomplished what felt like a miracle in getting my loan approved. Beyond her expertise, she made the entire process incredibly easy to understand and navigate. Her kindness and patience were truly outstanding, making what could have been a stressful experience a smooth one. So grateful!"
Very thorough, PROFESSIONAL and COURTEOUS! Thank you
It was extremely difficult and felt like a scam
Jen answered any and every worry/concern/question about my application extremely quick! Also very professional, with clear answers and instructions with no confusion. I appreciate Explore Credit for the amazing customer service!
I had the pleasure of working with Xavier and he was the absolute best. He was very informative and helpful
Tom is great!
Sophie was very friendly and helped with everything and understood what I needed...
Very helpful!
Thank you Jen, great customer service!
Had something I needed help with, even after hours. It was taken care of quickly and with a pleasurable and thoughtful tone. Happy to have dealt with him.
It's a high interest loan so, whatever is your payment amount isn't being put into the pay-off, just interest. Paid off my loan. They did give me money, its just how bad/weird their support is. Low score because of how shady this company is; talking to support always leads me to the same person, a middle-eastern sounding guy with a bad microphone who's on speaker because I can hear myself in the background. He kept changing his name to some generic three-letter English name like Bob or Rob. (He thought he hung up just to answer again under a different name.) Ontop of that he asked me to do something weird; over the phone, he asked me to say random words as if he was trying to make an a.i. model of my voice. And told me to take a selfie with my driver's license in one hand and social security card in the other saying its the final step in the verification process. I didn't do the selfie and got approved anyways. You guys have a rouge employee that's probably stealing info and need to deal with that.
On a $500 loan they were going to charge me 791.86% interest! That means not only did I have to make $160 payments 2x a month but I would be paying back over $3000! I was approved, and when I saw the interest rate, I asked them about why it was so high. Four days later they said I actually was not approved. This is a business ran by an Indian tribe. They can avoid a lot of federal laws, being a sovereign nation, but not interest rates! It is ILLEGAL for any state to charge this high interest, this buisness is out of Georgia. I have written proof from them of these facts. Try applying for a loan and see what rate they give you.
I spoke with Steve. I had many questions and he took his time to answer all of them so I understood. He was very knowledgeable and very gracious.
Charles was very patient and helpful
Amazing! Fast and helpful
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