Explore Credit

4.4 out of 5 stars
4.4
Great60 reviews

TrustScore

4.4
4.4 out of 5 stars
Great
5 out of 5 stars
48
4 out of 5 stars
3
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
7
60 reviews in total

Review summary

Explore Credit receives consistently positive reviews. Customers particularly appreciate service and professional.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Casey was awesome

Casey was awesome, best customer service so patient, efficient and the best she cares about us customers Thanks Casey

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very patient and well spoken

Very patient and well spoken

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

5 stars!!!!

I cannot speak volumes of the unsurpassed level of service received from Damian. He went above and beyond, rest assuring...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

They helped me to follow the process…

They helped me to follow the process and patiens

0
0
🔥 High engagement

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Filter by rating:
4 months ago
5 out of 5 stars

Great Service!! …

My experience with Explore Credit has been great! The staff has been more than helpful and willing to go the extra mile for me. I appreciate their help!!

Helpful?
4 months ago
5 out of 5 stars

If you're looking for a loan officer…

If you're looking for a loan officer who can work magic, look no further than Sandra! She accomplished what felt like a miracle in getting my loan approved. Beyond her expertise, she made the entire process incredibly easy to understand and navigate. Her kindness and patience were truly outstanding, making what could have been a stressful experience a smooth one. So grateful!"

Helpful?
Bepositive
Bepositive
1 reviews
4 months ago
5 out of 5 stars

Satisfied Customer

Very thorough, PROFESSIONAL and COURTEOUS! Thank you

Helpful?
Justin Adonis
Justin Adonis
1 reviews
4 months ago
1 out of 5 stars

It was extremely difficult and felt…

It was extremely difficult and felt like a scam

Helpful?
4 months ago
5 out of 5 stars

Jen answered any and every…

Jen answered any and every worry/concern/question about my application extremely quick! Also very professional, with clear answers and instructions with no confusion. I appreciate Explore Credit for the amazing customer service!

Helpful?
4 months ago
5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Xavier and he was the absolute best. He was very informative and helpful

Helpful?
Amy Brasel
Amy Brasel
1 reviews
4 months ago
5 out of 5 stars

Tom is great!

Tom is great!

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Good job

Sophie was very friendly and helped with everything and understood what I needed...

Helpful?
Don
Don
1 reviews
4 months ago
5 out of 5 stars

Very helpful!

Very helpful!

Helpful?
4 months ago
5 out of 5 stars

Thank you Jen

Thank you Jen, great customer service!

Helpful?
4 months ago
5 out of 5 stars

After hours help with a smile …

Had something I needed help with, even after hours. It was taken care of quickly and with a pleasurable and thoughtful tone. Happy to have dealt with him.

Helpful?
Jane Doe
Jane Doe
1 reviews
4 months ago
2 out of 5 stars

Shady at best

It's a high interest loan so, whatever is your payment amount isn't being put into the pay-off, just interest. Paid off my loan. They did give me money, its just how bad/weird their support is. Low score because of how shady this company is; talking to support always leads me to the same person, a middle-eastern sounding guy with a bad microphone who's on speaker because I can hear myself in the background. He kept changing his name to some generic three-letter English name like Bob or Rob. (He thought he hung up just to answer again under a different name.) Ontop of that he asked me to do something weird; over the phone, he asked me to say random words as if he was trying to make an a.i. model of my voice. And told me to take a selfie with my driver's license in one hand and social security card in the other saying its the final step in the verification process. I didn't do the selfie and got approved anyways. You guys have a rouge employee that's probably stealing info and need to deal with that.

Helpful?
Lisa G
Lisa G
1 reviews
4 months ago
1 out of 5 stars

Loans with an Interest Rate of 791%!

On a $500 loan they were going to charge me 791.86% interest! That means not only did I have to make $160 payments 2x a month but I would be paying back over $3000! I was approved, and when I saw the interest rate, I asked them about why it was so high. Four days later they said I actually was not approved. This is a business ran by an Indian tribe. They can avoid a lot of federal laws, being a sovereign nation, but not interest rates! It is ILLEGAL for any state to charge this high interest, this buisness is out of Georgia. I have written proof from them of these facts. Try applying for a loan and see what rate they give you.

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Anna Metzer
Anna Metzer
1 reviews
4 months ago
5 out of 5 stars

Update: Dad dn

I spoke with Steve. I had many questions and he took his time to answer all of them so I understood. He was very knowledgeable and very gracious.

Helpful?
Marilyn Mai
Marilyn Mai
1 reviews
4 months ago
5 out of 5 stars

Charles was very patient and helpful

Charles was very patient and helpful

Helpful?
4 months ago
5 out of 5 stars

Amazing

Amazing! Fast and helpful

Helpful?

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