Explore Credit

4.4 out of 5 stars
4.4
Great60 reviews

TrustScore

4.4
4.4 out of 5 stars
Great
5 out of 5 stars
48
4 out of 5 stars
3
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
7
60 reviews in total

Review summary

Explore Credit receives consistently positive reviews. Customers particularly appreciate service and professional.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Casey was awesome

Casey was awesome, best customer service so patient, efficient and the best she cares about us customers Thanks Casey

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very patient and well spoken

Very patient and well spoken

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

5 stars!!!!

I cannot speak volumes of the unsurpassed level of service received from Damian. He went above and beyond, rest assuring...Read more

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

They helped me to follow the process…

They helped me to follow the process and patiens

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0
🔥 High engagement

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3 months ago
5 out of 5 stars

Tom had amazing customer service

Tom had amazing customer service

Helpful?
Nolan Davis
Nolan Davis
1 reviews
3 months ago
5 out of 5 stars

Was helpful with my inquiries and was…

Was helpful with my inquiries and was straightforward and professional.

Helpful?
Madison
Madison
1 reviews
3 months ago
5 out of 5 stars

Great customer service

Jen was wonderful and answered all my questions. She took care of me quickly!

Helpful?
Shannon Brown
Shannon Brown
1 reviews
3 months ago
5 out of 5 stars

Stella has great customer service

Stella has great customer service

Helpful?
3 months ago
4 out of 5 stars

Very polite but there was confusion…

Very polite but there was confusion over submitted paperwork. It was reaolved

Helpful?
Joey Jute
Joey Jute
1 reviews
3 months ago
5 out of 5 stars

Christopher Joseph went above and…

Christopher Joseph went above and beyond in really helping me get my loan and everything situated and I was able to get my money I'm very happy and I will definitely use them again

Helpful?
Denita Graves
Denita Graves
1 reviews
3 months ago
5 out of 5 stars

Lisa was very knowledgeable and she…

Lisa was very knowledgeable and she helped me tremendously thank you

Helpful?
3 months ago
3 out of 5 stars

I really appreciate it

I really appreciate it. The customer service I received today. One thing they could improve is having another person close by that speaks English so people can understand them and the customers don’t sound so rude asking the representative to repeat themselves.

Helpful?
Tim Larson
Tim Larson
1 reviews
3 months ago
5 out of 5 stars

Quality Service

I have been very impressed with the service and communication from this company. And when I did not understand something, their telephone number was right there for me to quickly call. Very unusual. Other loans I have applied for wood send a message saying that I got the loan and needed to approve it but Did not give me a way to do so. No link or any information. I don’t like to borrow money, but if I need to so far, this is the best place I have found.

Helpful?
Debra Brewer
Debra Brewer
1 reviews
3 months ago
5 out of 5 stars

Helpful experience

They are very courteous and very helpful. No matter the situation they always try to help you.

Helpful?
Sandra
Sandra
1 reviews
3 months ago
5 out of 5 stars

second loan with Explore…

This is my second loan with Explore Credit. They are an excepcional company. They work with you. They provide you with special offers. It is a quick process. The team is professional, and care about the customer’s needs. Recommend Explore Credit to all who needs a little help financially.

Helpful?
3 months ago
5 out of 5 stars

My agent was very helpful and nice her…

My agent was very helpful and nice her name is Claire I really appreciate her efforts and time

Helpful?
Javon hampton
Javon hampton
1 reviews
3 months ago
5 out of 5 stars

I was having issues and Oliver was so…

I was having issues and Oliver was so helpful and patient !

Helpful?
Jimmy
Jimmy
1 reviews
3 months ago
5 out of 5 stars

Satisfaction

The costumer service was great. Ms Rachel was a big help.

Helpful?
customer
customer
1 reviews
3 months ago
5 out of 5 stars

Thank you so much Damian

Thank you so much Damian! You are the best he took the time out to fix the problem and was very nice and polite, I appreciate you. Top tier service thank you again.

Helpful?
Makayla Davis
Makayla Davis
1 reviews
3 months ago
5 out of 5 stars

I got the best help in getting my loan…

I got the best help in getting my loan approved. It was an easy process!

Helpful?
HB
HB
1 reviews
3 months ago
5 out of 5 stars

It was fast

It was fast, thanks to Lisa, so efficient!

Helpful?
3 months ago
1 out of 5 stars

I took out a loan for 500 and paid it…

I took out a loan for 500 and paid it off, Explore Credit wrote a company e-check against my account for an additional 400. after account was paid off.. Wow Baby we are going to court. that's called FRAUD, criminal deception with intent to Steal Moneyyyyy.

Helpful?
3 months ago
5 out of 5 stars

Ruth was very Professional and was

Ruth was very Professional and was was able to help me through the process. Explore Credit sould be very proud 👏 Of her.

Helpful?
3 months ago
5 out of 5 stars

Excellent customer service very patient…

Excellent customer service very patient and willing to help.. Provide a high standard of knowledge on proper procedures and knowing how to execute..

Helpful?

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