Hillary was extremely professional
Hillary was extremely professional, knew what she was talking about, and got us a really good deal, saving us about £2000 a year
3 months ago
Very professional and reduced my bill by 15%
3 months ago
Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process
4 months ago
Great service from Hilary, managed to get me a cheaper quote than an other broker.
4 months ago
Spoke to Rebekka who was very helpful when discussing a change of tenancy for her client. Very efficient with the information provided as well.
Hillary was extremely professional, knew what she was talking about, and got us a really good deal, saving us about £2000 a year
Hilary has been very helpful as always. She managed to save us thousands of pounds at these difficult times once again.
I've dealt with Hilary a number of times over the years and have always found her to be very helpful and knowledgeable of the industry and always keen to offer the best rates to give the best savings. Another good job this time
Hilary has been very helpful in helping us save on our electric. She beat other quotes from the same supplier by £575per year. She was very helpful on the phone and easy to understand
Thank you Hilary from Exchange Utility, as a result of the deal Hilary found my hairdressing business will save £500.
Such a great service! Hilary Caplan was very patient with us and really helpful. We are a charity that provides starter packs of household goods to those in need and always really busy, Hilary organised everything for us, which made a huge difference and managed to beat our current EDF prices by £722.41 per year. We are delighted as the saving can be used for items for our packs, which will help more people!
Hilary was very efficient in communicating with me about the church's energy costs. She rang when she said she would, and fully explained our options, taking time to understand our requirements. On behalf of Rainford United Reformed Church Susan Brooks - Treasurer
Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phone calls with myself, advising me on what's the best solution, using her amazing Industry knowledge. It's been a long and stressful 2 years of dispute, which we have FINALLY won. Thanks Hilary! Glenn @ Lloyd Packaging Ltd
I recently used Exchange Utility for our business energy comparison, and I am beyond impressed with the excellent service they provided. From start to finish, the process was smooth, and the team took care of all the details, making our business energy comparison effortless. A special shout out to Jan—she was amazing! Very helpful, knowledgeable, and went above and beyond to ensure everything was handled properly. Her dedication really made the whole experience seamless. Thanks to Jan, our monthly utility bills have been reduced over our six sites. The entire process was hassle-free, and the savings are definitely noticeable. I highly recommend Exchange Utility Services to anyone looking for business energy comparison. Their dedication to providing excellent service, especially Jan, truly sets them apart!
Sharon at exchange utility has helped me with our utilities for multiple business' over the last six months. Sharon has been extremely efficient and helpful, one or two of the utility companies really caused us some issues, issues that I wouldn't have even known where to start with. But no matter how many problems the utility companies have thrown at us, Sharon has dealt with them and taken all of the stress off my shoulders. I cannot recommend Exchange Utility enough.
Hillary assisted in moving from a supplier for Gas and Electricity on two different properties savings substantial. Process todate painless but as not complete, not provided the 5 star review.
Hilary has been very helpful, when we had signed a contract with her.vthe company we are with stated we were out of contract. Our invoices did not state this which resulted in high rates for being out of contract, together with the invoice being wrongly backdated with out of rate prices. Hilary arranged for the contract to be brought forward so we would only pay these high rates for.a minimum period. We can't thank her enough.
Hilary Caplin has now looked after 3 meters for me over a long period of time and has saved me about £2000.00 on the latest transfer. I find her to be so helpful and is always a pleasure to work with and has always given me a first class service. Hilary keep up the fantastic work and your helpful attitude Many thanks Paul from Devon
Just saved 1000 Easy painless previously organised electricity with Hilary dont hesitate
Having worked with Hilary at my previous company, when I started my new role and found out my gas contract was up for renewal I did not hesitate in calling Hilary again to source me the best possible deal. The process was swift yet thorough and very professional. I would have no hesitation in recommending Exchange Utility.
Thank you Hilary! We are delighted with your service. We will be saving £4000 a year on our bills!! Highly recommend your service.
Wath With Brampton Parish Church Council on behalf of Wath All Saints Parish Church and Christchurch Brampton have engaged with Hilary Caplan who has persevered over the week to date to support with our utilities. We are a large PCC made up of mainly aged trustees, whose motivation is good but abilities are often poor, thus the jigsaw pieces Hilary has had to pull together and guidance she has given has been greatfuly received. We are more than happy with the work invested at Hilary's end on behalf of Exchange Utility - particularly as I (the only non retired PCC member) have a full time position which has made Hilary's efforts even harder to navigate. Jacqueline Oliver Treasurer WWBPCC
Sharon was excellent in finding us a great deal and also in getting a long awaited refund from the energy company - would absolutely recommend
We have been using the services of Exchange Utility for our Freehouse Pub & Restaurant business, the advice helped us to keep the outgoings manageable. Communications were swift and efficient. We then asked them to assist with a Holiday Rental property nearby and again they were very helpful and set us up with new suppliers and guided us through all the stages. Would strongly recommend.
Pleased to work with Hilary Caplan again to secure two new gas contracts starting in 2025. Hilary helped me navigate a welter of quotes I received from 3 brokers, didn't apply sales pressure like some brokers, found good prices and had a better knowledge of Crown Energy (our chosen supplier) than other brokers. Nigel - Kingston Methodist Church.
Based on analysis of 3 reviews rated 1-2 stars for Exchange Utility
“James Gaskell for E”
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Reviewers consistently report positive experiences with Exchange Utility. Customers often highlight hilary, helpful, utility, service. A minority mention drawbacks around church, market, these, some. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.