Exchange Utility Reviews

Very professional and reduced my bill by 15%

Hilary was very empathetic with our needs and worked hard to link us with an appropriate energy provider ....and saved us £500pa in the process

Great service from Hilary, managed to get me a cheaper quote than an other broker.

Spoke to Rebekka who was very helpful when discussing a change of tenancy for her client. Very efficient with the information provided as well.

Hilary Caplan was very helpful and easy to talk to. She also managed to beat our other broker's quote by a significant amount. Ramon Tognini Oceans 11 Bar Diner

Great experience with Hilary. Saved me over £2000 pounds.

I have dealt with Hilary Caplan in a previous energy contract, always very available and attentive in the searching for an improved supplier. We are a family / independent funeral directors and quite busy, so i have relied on Hilary to provide me the best quote and taken any of searching away from me. Thankyou Hilary.

Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year contract. Thank you, Hilary and your team! Steve at Birmingham Hebrew Congregation

Great service from Hilary, friendly and communicative but also very, very professional and knowledgeable. She always responds promptly and goes that extra bit further to make sure you understand the complexities of the energy market, short-term and long-term. I would highly recommend her and Exchange Utility to any business - she made a nightmare task (for us) very easy.

Our company is a returning customer and it is always very nice to work with Hilary. She has great knowledge, is friendly, supportive, helpful and patient. And she always finds a good contract for us and provides a good and fast service. It is a pleasure to work with Hilary. Martina

I’m a returning customer well happy at how much money Hilary has saved our family butchers which has been established for over 99 years

Hilary Caplan was fantastic at sorting out our new Electricity contract and beating prices from other companies.

We’ve used Exchange Utility several times now and have consistently had a great experience. We’ve been dealing with Hilary Caplan, and she has been absolutely fantastic throughout. Hilary is extremely helpful, knowledgeable, and always quick to respond. She took the time to review our setup carefully and managed to save us over £500 per year on one of our gas meters alone — which made a real difference to our operating costs. Professional, efficient, and genuinely focused on getting the best outcome for her clients. We wouldn’t hesitate to recommend Exchange Utility and especially Hilary to anyone looking to reduce their energy costs. Etz Chaim Synagogue

Hilary was quick to provide prices for the contract for our farm, D J Ewin, and lock us into some favourable terms even when the market moved upwards from the original quote.

A refreshing approach to the all so tedious job of choosing your utility provider currently. Hilary was a breath of fresh air in the way she handled the negotiations, not pushy in the slightest, but straight forward in terms of pricing and the change over, offering a great rate also, to secure our electricity contract. Would have no hesitation in recommending Exchange Utility , in particular Hilary as your first choice utility provider. Many thanks once again.

Hilary is extremely helpful and informative. We rely on her for our utility needs and feel she gets us the best deals available

Hilary has been an absolute legend. Nothing has been to much trouble. Sorted out both electric and gas for our business. Really appreciate it. Chris, Duke of Wellington. Bourton on the Water

It is always too good to work with Hilary. She secured our gas and electricity contracts, beating other brokers again. Hilary is very courteous, professional, and knowledgeable. Thank you. Josie, Edendale B&B

Hilary was super efficient. Very happy with the service she provided. David Lynch Chair. Fresh Hope

Hilary was professional and knows her onions, she pointed out that another quote from elsewhere had hidden price changes