Great communication with everything I…
Great communication with everything I needed and always provided timely responses
Evernest Property Management is a full-service property management and real estate brokerage company that specializes in managing single-family and multifamily rental properties. The company aims to support both property owners and renters by providing comprehensive services that include property management, resident screening, and real estate transactions. With a focus on ensuring safety and peace of mind, Evernest guides clients through each step of the rental process, whether they are looking to rent a home, list a property, or purchase real estate. Targeting homeowners, investors, and renters, Evernest offers tailored solutions to help clients build successful rental portfolios and find suitable living arrangements. The company's professional team is dedicated to streamlining the rental experience, ensuring timely rent payments, and conducting thorough inspections to prepare properties for leasing. By focusing on customer satisfaction and effective property management practices, Evernest serves as a reliable resource in the real estate market.
Evernest Property Management receives overwhelmingly negative feedback from customers, with a significant majority rating the service poorly. While some reviewers commend the company's communication and customer service, highlighting the responsiveness of staff like Criz, May, and Tamara, these positives are overshadowed by numerous complaints regarding property management failures.
Many consumers express frustration over unresolved maintenance issues, including serious problems like black mold and lack of hot water, which they claim were ignored or inadequately addressed. Additionally, several reviewers accuse the company of overcharging and failing to conduct necessary inspections. Overall, the sentiment is largely negative, with many customers advising others to avoid Evernest due to their poor management practices.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 60 | 100% | +1.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 1.0 | 4 |
| Sep 25 | 1.0 | 7 |
| Oct 25 | 1.3 | 4 |
| Nov 25 | 1.0 | 4 |
| Dec 25 | 1.0 | 2 |
| Jan 26 | 1.0 | 4 |
| Feb 26 | 1.0 | 2 |
| Mar 26 | 1.0 | 2 |
| Apr 26 | 1.0 | 2 |
| May 26 | 1.0 | 3 |
| Jun 26 | 1.4 | 9 |
| Jul 26 | 3.6 | 14 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I was having a bit of trouble filling out some stuff on my phone”
“Warning to Renters In 2024-2025, my family rented a property in Rocklin, California managed by Evernest Real Estate...”
60 reviews of Evernest Property Management. Filter by what matters to you.
3 months ago
Great communication with everything I needed and always provided timely responses
3 months ago
I was having a bit of trouble filling out some stuff on my phone. Criz was so patience me. This young went above and beyond to make sure that i had everything that i needed !!! he worked with me for t... See more
3 months ago
We have been working with Evernest for around two years, and it has been a great experience. Their team is professional, responsive, and easy to work with. Communication has always been smooth, and th... See more
3 months ago
May has been very responsive and helpful to work with.
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Great communication with everything I needed and always provided timely responses
I was having a bit of trouble filling out some stuff on my phone. Criz was so patience me. This young went above and beyond to make sure that i had everything that i needed !!! he worked with me for two days. So on a scale of 1-10 i'm giving him a 20....
We have been working with Evernest for around two years, and it has been a great experience. Their team is professional, responsive, and easy to work with. Communication has always been smooth, and they have consistently provided timely support, especially during emergency situations. I would like to give special thanks to Maylene Yongco for her outstanding support. She has always been responsive, helpful, and proactive in assisting with work orders, updates, scheduling, and communication. Her professionalism and dedication have made our collaboration much easier and more efficient. We truly appreciate the opportunity to work with Evernest and look forward to continuing our partnership for many years to come. I would highly recommend Evernest to anyone looking for a reliable and well-organized property management company.
May has been very responsive and helpful to work with.
Working with Jonel Busilig and Maylene Yongco has been an outstanding experience. They are truly exceptional Property Services Coordinators who consistently go above and beyond to support their vendors and ensure everything runs smoothly. Both Jonel and Mayl are incredibly responsive, proactive, and always willing to help with any escalations or questions that arise. No matter how challenging the situation, they take the time to provide guidance, communicate clearly, and work toward the best possible resolution. Their professionalism, dedication, and positive attitude make a significant difference in day-to-day operations. Their support has given me great confidence in working with Evernest. It's reassuring to know that there are coordinators who genuinely care about building strong relationships and helping their partners succeed. Thank you, Jonel and Maylene, for your hard work, commitment, and outstanding support. It is truly appreciated, and I look forward to continuing our partnership with Evernest.
Great service, quick response and lovely property and Karla Pelayo is awesome .
Evernest Property Management was so helpful throughout the process with applying and lease signing. Tamara specifically was able to quickly assist us with any issues we encountered during the lease signing process.
I was recommended a great property by Tamara. She, TJ, and the Evernest team that worked with me were very helpful and made my touring, application, and lease-signing process quick and easy. Everyone was very responsive and helpful throughout the process. Tamara and the team made sure that I was well informed and instructed on everything leading to move-in.
Please cancel the current lease contract. After the necessary renovations are completed, I intend to list the property for sale. I am extremely disappointed with the management of my property by Evernest. One of the responsibilities I expected from a property management company was routine property inspections. I was informed by Nikki that Evernest did not have a property coordinator, and as a result, my property was not inspected regularly. The tenant signed a lease stating that no dogs or cats would be kept on the property. However, the tenant kept multiple dogs and cats, causing extensive damage that went unnoticed due to the lack of inspections. The damage includes: • The outdoor air conditioning unit was damaged by pet urine, which corroded the coils and caused the new HVAC system to fail. • Carpets have been heavily damaged by pet urine and scratching and will need to be replaced. • Walls throughout the home are scratched and require repainting. • Smoke detectors were found removed and left on the floor. • Window blinds are broken and need replacement. • Doors have been damaged and require repair. I have photographs and documentation supporting all of these issues. I also disagree with the contractor's damage estimate, as it does not accurately reflect the condition of the property. I am willing to pay Evernest the $5,229 management fee only if Evernest's contractor completes all necessary repairs and restores the property to a condition that is ready for the next tenant. In addition, I am disappointed that my property was never actively marketed or advertised for rent. Unless this matter is resolved appropriately, I intend to share my experience by posting honest reviews on Google, Yelp, Nextdoor, and the North Stafford community app so that other property owners and investors can make informed decisions before hiring Evernest. This has been a very disappointing experience, and I expected a much higher level of professionalism and care from a property management company. Sincerely, Omar Mansoori
They made extremely convenient. We hate that it didn’t work out.
Zero stars if i could. This company lies about doing inspections… moved us in with black mold being present in the bathroom where the toilet had been leaking for god knows how long prior to us moving in, took a whole month to kill the mold; air has been not working since we moved in and it’s been 3.5 months and still not fixed. it’s record breaking heat and my house is 90 degrees every single day. this place is the worst and does not care about your safety or living conditions. no regard for well being and takes no accountability. the communication is awful; no maintenance request get resolved, no follow ups. send multiple vendors to do estimates to get the cheapest fix and prolong paying for maintenance repairs for thing that are laid amenities. awful.
This is the worst property manager company ever. It is like hiring a robot, they don´t do anything properly and they ovecharge
Emergency —-HOW DARE THIS COMPANY AND THUS APP TAKE OVER MY CREDENTIALS (WE ARE AND HAVE WORKED HARD SLL OF OUR LIFE - and an SPP TAKES AND DECEIVED THE PEOPLE—get off of my Verizon app fooling people
Evernest failed to provide prompt fixes on multiple issues, denied my request for rent abatement by lying to me, saying the fixes were quick and prompt and no mistakes were made. Took 3 weeks to fix my AC in 100+ degree weather. Lied about sending someone out requiring me to lose time at work on multiple occasions. Horrible company that treats their tenants like crap.
A nightmare of a property management company. Stay away. I started using Evernest a few years ago to rent out my house. I don’t often regret things in life, but I regret using Evernest to rent out my house. I’ve lost thousands of dollars to their negligence while the house was uninhabited and to the high cost of their contractors for simple repairs. If you use Evernest, you will 100% lose money every year. Evernest does not care about owners or the condition of their property. As long as they make money, that is what matters to them.
Ich hatte über ImmoScout24 um eine kostenlose Wertermittlung für ein Objekt in Ludwigshafen gebeten. Daraufhin meldete sich ein Mitarbeiter von Evernest, um eine Bewertung und die Ermittlung eines möglichen Verkaufspreises vorzunehmen. Zwischenzeitlich hatte jedoch bereits eine Nachbarin ihr Interesse am Kauf des Hauses bekundet und ihre Preisvorstellungen geäußert. Dieses Angebot entsprach in etwa auch unseren eigenen Erwartungen, da die Interessentin das Haus und dessen Zustand auch sehr gut kennt. Bitte Finger weg von Evernest! Evernest ermittelte einen möglichen Verkaufspreis von 450.000 bis 470.000 Euro. Diese Einschätzung erschien uns jedoch völlig unrealistisch und deutlich überhöht. Die Eigentümer entschieden sich deshalb, zwei weitere unabhängige Wertermittlungen bei renommierten Unternehmen einzuholen. Beide Gutachten kamen zu einem Marktwert zwischen 280.000 und 320.000 Euro. Den gleichen Wert ermittelte auch unser Schwiegersohn über Google und chatgpt. Die erhebliche Abweichung der ersten Bewertung ließ bei uns den Eindruck entstehen, dass ein möglichst hoher Angebotspreis vor allem dem Ziel diente, einen Maklerauftrag und die damit verbundene Provision zu sichern. Dies gilt insbesondere vor dem Hintergrund, dass die Kaufinteressentin aus der Nachbarschaft bei einem derart hohen Preis vermutlich abgesprungen wäre und das Objekt anschließend über Evernest hätte vermarktet werden müssen. Ich hatte ausdrücklich darum gebeten, einen realistischen und marktgerechten Verkaufspreis zu ermitteln. Umso enttäuschter sind wir von der Vorgehensweise und können Evernest aufgrund unserer Erfahrungen leider nicht weiterempfehlen.
Warning to Renters In 2024-2025, my family rented a property in Rocklin, California managed by Evernest Real Estate Corp. (headquartered in Birmingham, Alabama). Our experience was a nightmare of deposit disputes, fraudulent damage claims, and refusal to honor court orders. The Deposit Dispute We paid a $3,700 security deposit. Evernest later claimed we only paid $3,600. Only after providing our original contract did they acknowledge the correct amount. Damage Claims We Disputed We documented our move-in and move-out with video. We left the home in better condition than we found it. Yet Evernest charged us for: • Wall scuffs we had painted over • A lightbulb that was present in our move-out video AND visible as missing in their own rental advertisement • A patched screw hole that was already visible in their rental listing We Won in Court We took them to court with our video evidence and their own advertisements proving these damages predated our tenancy. The judge ruled in our favor and ordered them to pay. They Refused to Pay For one year, despite winning, Evernest refused payment. We had to return to court. They didn’t show up. The judge reaffirmed our victory. Still no payment. We are pursuing a debtor’s examination to compel Everest Property Management to disclose its banking information so we can enforce the judgment. We will also seek reimbursement for all costs incurred during collection efforts, including filing fees, processing fees, travel expenses, lost wages, and the $500 levy fee incurred while attempting to collect from a bank account they previously used. Do not rent from Evernest Real Estate Corp. Document everything. They will fight legitimate claims and ignore court orders. If you have actually gotten your deposit or any check back from them feel free to contact me on instagram @gina_pustizzi. I have questions.
Be very careful with this company! Maintenance does not fix any issues ! The property managers ignore maintenance issues! I’ve been without hot water for 22 days and I still don’t have hot water. I’ve asked to vacate my lease and switch to another unit that’s available under me! I’ve also reached out to the corporate office in Alabama and it’s even worse because they go by whatever is already in the system and don’t follow up.
Absolutely horrible experience with Evernest. They took over my lease from Renu prop. Management and it was a nightmare. Maintenance wouldn’t respond then would just show up at my home without confirmed appointments. They send anyone* who calls themselves a contractor to your home. I mean I’m pretty sure crackheads showed up to fix things. Smelling like week, brought their kids and their girlfriends to do the jobs. So incredibly unprofessional. Then they raised my rent at my lease renewal. I decided to not renew my lease & mysterious charges started showing up on my portal. Took weeks to gets those refunded & then when it came to giving me back my deposit after moving out they’re nickel and diming me for things like a unchanged filter that WAS changed the week I moved out and untrimmed shrubs.. when I don’t have shrubs. The home was left in better condition thst I got it in. This company does not deserve good renters & I can’t wait to see them in a lawsuit! Bc it’s definitely coming
I used to employ a property management company that was bought by Evernest. The previous company was unable to close my account before Evernest took over operations. Since Evernest has taken over, they have continued to charge me for services I have not agreed to (no property management agreement was signed nor was one transferred from the acquired company). They also are attempting to charge me "financing" fees for the alleged debt I owe them, thus increasing the alleged debt. When I ask for documentation, I get no response. However, they keep asking for money without justification. If I owe money, I'll pay. If I don't, please stop harassing me.
Evernest Property Management is a full-service property management and real estate brokerage company that specializes in managing single-family and multifamily rental properties. The company aims to support both property owners and renters by providing comprehensive services that include property management, resident screening, and real estate transactions. With a focus on ensuring safety and peace of mind, Evernest guides clients through each step of the rental process, whether they are looking to rent a home, list a property, or purchase real estate. Targeting homeowners, investors, and renters, Evernest offers tailored solutions to help clients build successful rental portfolios and find suitable living arrangements. The company's professional team is dedicated to streamlining the rental experience, ensuring timely rent payments, and conducting thorough inspections to prepare properties for leasing. By focusing on customer satisfaction and effective property management practices, Evernest serves as a reliable resource in the real estate market.
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