Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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eurocell.co.uk1,000 total • Write a review
Easy to navigate site and locate what you want, easy payment, good service from local depot.
Date of experience: February 20, 2025
Dave and Danny went the extra mile. Really friendly and professional. Explained clearly what was involved in getting windows fitted how to measure and what my options are. Took me though the window styling ad showed me the frame options. Could not have done more. Even offered hot chocolate! Excellent service.
Date of experience: February 20, 2025
Can’t knock Eurocell for getting material as a windows and doors installation company. Always well stocked and the staff are very helpful, always a bonus to have a laugh with staff as frequent users
Date of experience: February 19, 2025
Easy website to use. All details quoted are very understandable and pricing very clear. On collection within three hours, the staff were extremely helpful and demonstrated a customer led attitude at all times. A pleasure To do business with!!
Date of experience: February 19, 2025
We had a really good experience from the first enquiry to a site visit from Paul McIntosh who measured and designed it for us. Within two weeks of saying yes our garden room was built. The whole team at Eurocell have been great. We would always recommend Paul an Eurocell. Thank you.
Date of experience: February 19, 2025
Brilliant service from friendly , knowledgeable staff and very reasonably priced . Top class service, highly recommended
Date of experience: February 19, 2025
Prompt & very courteous service
Date of experience: February 19, 2025
Phoned office to see when my delivery was coming. Ordered on 13th Feb, paid on line. Now it is 19th Feb. No contact from office. I phoned and was told "I will phone you back MATE". Still waiting. Mrs. M, *Well delivery took place today! Items missing from order. What is wrong with the staff employed today. No apology, lack of a complete order!*
Date of experience: February 19, 2025
