Ordering was easy
Ordering was easy, delivery was quick, product was poor.
9 hours ago
Ordering was easy and delivery was quick and on time. My bulk order of dry wipes was well packaged.
11 hours ago
excellent product perfect for what I needed
12 hours ago
The folding option is good. But the lid and bucket are the main problem! The bucket is hard to get in and out. The bucket and lid should be the same size as the inside of toilet seat, as if the patien... See more
13 hours ago
Easy to order,emails plentyful, delivery superfast,product just the job.first class
Ordering was easy, delivery was quick, product was poor.
It is perfect. Exactly what I needed.
Excellent service Excellent product which will enhance my life
What a wonderful company,the experience useing the web site was easy and quick.The products were excellent and fantastic quality. The service was quick and delivered in super quick time from ordering i received my items in two days. Would highly recommend.
The wooden square trolley walking aid has been well constructed making it give confidence in walking, in my circumstances up and down an internal ramp between my kitchen living room and my lounge. With it's two shelves l can take a cuppa and meal as well as, say my phone, knitting, perhaps a book to read or piece of needlework.
Easy to put together and highly recommend this product to anyone else that needs it
Good value. Arrived promptly and well packed.
Easy to order, delivery on time and easy to.assemble
It arrived quickly. However it was much more expensive than the price quoted as I had to pay VAT as I am not registered disabled.
Michael was excellent in ensuring our order was processed in a timely way. Some issues with an individual courier driver who seems to have difficultie being able to find us as we are a new development. Resolved promptly next day with a different driver.
Very quick delivery. Just what I wanted.
Fast delivery of quality product.
Ordered shower stool. Just what I needed, padded seat and sturdy frame. I have ordered this item in the past so confident in its durability and suitability. Only down side was that after much usage the inside of the adjustable height legs corroded and leaked rusty water onto the shower tray
incontinence wipes. fantastic
Ordered and delivered with no fuss, all working. Highly recommend.
The ordering and the delivery of the ramp was fine but the actual ramp was very flimsy and didn’t work to get over the threshold. I can’t send it back as my scooter scraped the metal when I tried to use it. It was a lot of money to waste.
We received the toilet frame quickly. There were some marks on the surface of the tubing but these won’t affect the performance. However a few holes needed to be drilled out better. We’ve just set the frame by using the next holes. There was no point in returning the frame. This was the second frame we’ve bought - the first is perfect.
The item was delivered promptly and was easy to assemble and has been a great benefit too us .
Very good quick delivery great product
Good quality merchandise, easy to order, delivered on time. Would use again.
Based on analysis of 3 reviews rated 1-2 stars for Essential Aids
“I am still waiting for a delivery date for my order which was placed on 16th May which is now 2 weeks which is unacce...”
“Phones going back , didn’t take SIM cards , complete waste of time and money, android phones are so slow and unrespon...”
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Essential Aids is a UK-based provider specializing in disability aids and equipment designed to enhance daily living for the elderly and individuals with disabilities. The company offers a diverse range of products, including mobility aids, bathroom aids, kitchen aids, and wheelchair accessories, catering to the needs of both individual consumers and organizations such as schools, charities, and the NHS. With a commitment to accessibility and support, Essential Aids supplies high-quality disability equipment that promotes independence and comfort in the home. Their offerings include crutches, dressing aids, and various mobility solutions, all designed to assist users in overcoming challenges associated with daily activities. The company also provides VAT relief options and interest-free payment plans, making their products more accessible to a broader audience.
Consumers generally praise Essential Aids for their easy ordering process and quick delivery, often highlighting the quality of the products received. Many reviewers express satisfaction with the competitive pricing and robust nature of items like walking sticks and bath steps. However, some customers report issues with specific products, such as ill-fitting toilet seats and a lack of clear instructions, which can lead to frustration. A few negative experiences also emerge regarding poor delivery communication, particularly with larger orders like scooters. Despite these complaints, the majority of feedback reflects a positive shopping experience, with many customers expressing intent to return for future purchases. Overall, Essential Aids maintains a strong reputation for service and product quality.
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