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HomeElectric-Collars.com Reviews
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Electric-Collars.com Reviews

3.859531772575251 out of 5 stars
3.859531772575251 out of 5 stars
3.9
|Great|299 reviews

TrustScore

3.9
3.859531772575251 out of 5 stars
Great
5 out of 5 stars
192
4 out of 5 stars
21
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
71
299 reviews in total

Review summary

Electric-Collars.com receives a mix of reviews, with a notable 71% of customers expressing positive experiences, particularly praising the fast delivery and reliable service. Many reviewers highlight the quick shipping and effective communication, often noting that their orders arrive sooner than expected. However, there are significant complaints regarding product issues, with several customers reporting that they received defective collars or unsuitable adapters. Some express frustration over delayed shipments, with a few stating their packages were not shipped for days after ordering. While many appreciate the quality of the products once received, the inconsistency in product functionality and shipping reliability detracts from the overall experience.

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Based on reviews, created with AI

See what reviewers are saying

Serge
SergeFeatured

6 months ago

5 out of 5 stars

Fast and reliable.

Fast and reliable.

Elroy
ElroyFeatured

6 months ago

3 out of 5 stars

The device came with a USB cable rather…,

The device came with a USB cable rather than with a power supply for the required 9 V. Even though this complies with the details „hidden“ in the smallprint, this is not suitable for an Outside applic... See more

customer
customerFeatured

6 months ago

1 out of 5 stars

Package not even shipped after almost a week

I placed my order 6 days ago, and the package has still not been handed over to the courier (GLS). Since July 3rd, the tracking just says: “Parcel data entered into GLS IT system”, but there’s been no... See more

Kateryna Kornysheva
Kateryna KornyshevaFeatured

7 months ago

5 out of 5 stars

Absolutely love this pet vacuum!

Everything about it exceeded my expectations — the quality is outstanding, and my cats definitely approve! The service was excellent, and delivery was even faster than I expected. Highly recommend!

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Serge
Serge
1 reviews
Featured
7 months ago
5 out of 5 stars

Fast and reliable.

Fast and reliable.

Helpful?
Elroy
Elroy
1 reviews
Featured
7 months ago
3 out of 5 stars

The device came with a USB cable rather…,

The device came with a USB cable rather than with a power supply for the required 9 V. Even though this complies with the details „hidden“ in the smallprint, this is not suitable for an Outside application, like it is suggested for this device. Needless to add, that a Standart USB outlet supplies only 5V, and not the 9 V needed from the device.

Helpful?
customer
customer
1 reviews
Featured
7 months ago
1 out of 5 stars

Package not even shipped after almost a week

I placed my order 6 days ago, and the package has still not been handed over to the courier (GLS). Since July 3rd, the tracking just says: “Parcel data entered into GLS IT system”, but there’s been no movement since then. It’s unclear whether the item was actually shipped, if it’s stuck in customs, or still sitting in a warehouse — and the seller hasn’t provided any updates or communication. Very disappointing experience. If a company can’t ship promptly, the least they can do is keep the customer informed. This was my first and definitely last time ordering from them.

Helpful?
Kateryna Kornysheva
Kateryna Kornysheva
1 reviews
Featured
7 months ago
5 out of 5 stars

Absolutely love this pet vacuum!

Everything about it exceeded my expectations — the quality is outstanding, and my cats definitely approve! The service was excellent, and delivery was even faster than I expected. Highly recommend!

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Super fast delivery

Super fast delivery! Great product and amazing price compared to other stores will be ordering again

Helpful?
Ldkmckin
Ldkmckin
1 reviews
8 months ago
1 out of 5 stars

I placed my order on 5.8.2025 and as of…

I placed my order on 5.8.2025 and as of 6.11.2025, I still have not received my order.

Helpful?
Martin Langeslag
Martin Langeslag
1 reviews
8 months ago
5 out of 5 stars

the order was send in time and the…

the order was send in time and the communication was accurate.

Helpful?

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Peter Miladinov
Peter Miladinov
1 reviews
9 months ago
1 out of 5 stars

The adapter you send is not suitable…

The adapter you send is not suitable for the pet feeder, because the plug is straight and not bended in 90 degrees as shown on the picture.

Helpful?
BevDeForges
BevDeForges
1 reviews
9 months ago
5 out of 5 stars

Very pleased with my first purchase - will do again

Very quick and efficient shipment and delivery. And I was thrilled to discover that the product I bought was indeed the most recent model of the dishes for an automatic pet feeder and were the dishwasher safe variety.

Helpful?
Raiko
Raiko
1 reviews
9 months ago
5 out of 5 stars

The delivery was fast and well…

The delivery was fast and well packaged. Did not know the unit is purple until it arrived, but hey are we caring for or loved pets or worrying about fashion here. Get your priorities straight! And, yes, I am ordering a black cover and a pink collar for my girl.

Helpful?
Andras
Andras
1 reviews
9 months ago
4 out of 5 stars

Everything went well

Everything went well. Only the cost of shipping was a little bit high.

Helpful?
Sarah R.
Sarah R.
1 reviews
10 months ago
5 out of 5 stars

Hab Indoor Hundeshaus bestellt

Hab Indoor Hundeshaus bestellt. Die Qualität ist super. Es ist schön flauschig und größer als gedacht. Mein Hund liebt es und ich bin super zufrieden. Auf anderen Seiten hat das gleiche locker 40-50€ mehr gekostet.

Helpful?
customer
customer
1 reviews
10 months ago
5 out of 5 stars

Livraison rapide et efficace…

Livraison rapide et efficace félicitations

Helpful?
customer
customer
1 reviews
11 months ago
5 out of 5 stars

Awesome experience

Awesome experience. Delivery time to Romania 3 days. Also when I needed help with the product, I had a very fast replay to my email. Thank you!

Helpful?
JB
JB
1 reviews
11 months ago
5 out of 5 stars

Really fast delivery

Really fast delivery

Helpful?
James
James
1 reviews
11 months ago
2 out of 5 stars

It doesn't work at all

It doesn't work at all, dogs barking just the same unfortunately

Helpful?
customer
customer
1 reviews
11 months ago
5 out of 5 stars

Vse ok hitra dostava v Slovenijo

Vse ok hitra dostava v Slovenijo

Helpful?
customer
customer
1 reviews
12 months ago
5 out of 5 stars

Parfait

Livraison Rapide. Emballage ultra sécure. Produit tout à fait conforme à la description

Helpful?
marco
marco
1 reviews
about 1 year ago
5 out of 5 stars

product ok

product ok, right time for delivery

Helpful?
customer
customer
1 reviews
about 1 year ago
1 out of 5 stars

Nobody is answering chats on live chat

Nobody is answering chats on live chat

Helpful?
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About Electric-Collars.com

Electric-Collars.com is a specialized retailer focusing on the niche market of electronic training collars for dogs. Established with over nine years of experience in the pet supplies industry, the company has positioned itself as a leader in offering a vast range of electronic collars designed for dog training and behavior management. Electric-Collars.com manufactures and sells its own brand, Reedog, alongside other favorite brands such as Aetertek, Dogtrace, Garmin, PetKit, PetSafe®, and SportDOG®, ensuring a wide selection to meet the diverse needs of pet owners. The company caters to customers looking for quality, affordability, and efficiency in training solutions for their pets. With services that include expert consultation, collar rental, and a comprehensive service program, Electric-Collars.com aims to support pet owners through every step of their training journey. Additionally, the website offers free shipping on orders over 200 USD worldwide, making it accessible to a global customer base. Beyond electronic collars, the company also provides a variety of pet supplies including beds, kennels, bags, toys, bowls, fountains, and dispensers, positioning Electric-Collars.com as a go-to online store for pet owners seeking reliable and effective training tools and accessories.

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