Evergreen Credit Union is a prominent financial institution based in Maine, serving over 31,000 members across southern Maine. With assets exceeding $569 million, the company offers a wide range of personal and business finance solutions tailored to meet the needs of individuals, families, and local businesses. Services include low-rate auto loans, high-yield checking accounts, share savings, and various credit card options, all designed to enhance the financial well-being of its members. In addition to traditional banking services, Evergreen Credit Union is committed to community engagement and financial education, offering scholarships and partnering with local organizations. The credit union prioritizes customer service and fraud awareness, ensuring that members have access to secure and reliable financial resources.
Reviewers consistently report positive experiences with Evergreen Credit Union. Customers often highlight service, helpful, evergreen, great.
A minority mention drawbacks around loan, auto, credit, good. Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.0 | 1 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 7 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Anne was delightful, personable, knowledgeable, and helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +22% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Evergreen Credit Union is #2 of 5 on overall rating in this group.
60 reviews of Evergreen Credit Union. Filter by what matters to you.
My wife and I are buying are house and something appeared on my credit report which was no longer my affiliation. Rebecca was very helpful and fast in getting a letter out to me to clear things up. Buying a house is pretty stressful and when odd things pop up its great to know ECU and people like Rebecca are your corner to take quick action. THANK YOU REBECCA!
Evergreen Credit Union was amazing to work with. Sarah Hutchins, our Mortgage Loan Originator, went above and beyond in guiding us through the loan process. There were many calls accommodating after work hours, which I was grateful for. Thank you Sarah for helping us with closing on our forever home! Sherry
My experience is great, evergreen credit union are the best ever
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Easy and pleasant to deal with, understanding and helpful
I requested bank statements and the request was fulfilled within 15 minutes. Great customer service! The only feedback I would provide is having a place online to view the statements in PDF format so customers could download them without having to request them in the future. This would remove the extra step of requesting them.
I had multiple scam charges ending in a negative balance with OD charges and I worked with Rebecca Lanefski and we were able to resolve all my account issues quickly and she was very delightful, knowledgeable, and easy to work with. Thank you Rebecca and thank you evergreen for your support!!!!
Rebecca did a wonderful job! My problem was handled quickly, friendly, and with professionalism. Always love working with the folks at Evergreen.
Lady was helpful
Casey has been amazing to work with. I have been waiting for a vehicle to arrive for months and through the entire process, Casey has been informative, responsive and friendly. I am a first time customer and I am so impressed. When I told the finance department at the dealership our rate, they said they wouldn’t even try to match it because they couldn’t get close. My husband is a veteran and we really appreciate the rate discount. It’s an incredible thing to do. Thank you for being the bright side of buying a car.
Some of the most help and friends people I know easy to find and allways smiling to see U and good to know what I was doing
We wanted to extend our gratitude to the exceptional team that works at the Riverside Evergreen Credit Union branch. The atmosphere promoted at ECU is inviting, friendly, professional, efficient, and caring. Whether you are making a deposit, lost your debit card, or are taking out a loan... you will be taken care of by this incredibly accommodating and lovely team. Thank you for the many years of exceptional service!
I was anxious when I called egcu.org on Monday March 30, 2024. I spoke with Sara Adams and an IT person (Paul?). Sara is an asset to the establishment, helpful and knowledgeable. I want this commendation to be part of her permanent personnel record and for her to be recognized for her fast, courteous service! Thank you Sara. Linda A. McCann
Thank you so much for helping me out ☺️🙏🙏🙏☺️☺️ I am having a blessed day today ❤️❤️❤️🌹❤️
Evergreen Credit Union is a prominent financial institution based in Maine, serving over 31,000 members across southern Maine. With assets exceeding $569 million, the company offers a wide range of personal and business finance solutions tailored to meet the needs of individuals, families, and local businesses. Services include low-rate auto loans, high-yield checking accounts, share savings, and various credit card options, all designed to enhance the financial well-being of its members. In addition to traditional banking services, Evergreen Credit Union is committed to community engagement and financial education, offering scholarships and partnering with local organizations. The credit union prioritizes customer service and fraud awareness, ensuring that members have access to secure and reliable financial resources.
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