Good value
Good value, quick service
Educational Toys receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Good value, quick service
I'm missing the top of the tent I ordered. I have messaged via paypal and am still awaiting your response! Not happy. Can't use the tent as we have no top
Good customer service. Very helpful.
Very pleased with item and delivery
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educationaltoys.co.uk161 total • Write a review
Bought for my grandson but he hasn't had it yet. However it appears strong and sturdy, bigger than expected so I'm sure he'll have plenty of play value from it
Date of experience: June 2, 2025
I ordered a doll from Educational Toys. He has Down's Syndrome. He is really lovely, a nice smile and adorable eyes! :D His hair needed bit of a comb-through, and this is because he was placed into a box with no other protective packaging other than a bag he was in (and thankfully they were good enough to put some breathing holes in the bag for him) and he got tumbled about in the box a bit. He is still smiling after his bumpy journey though. :D I have named him Michael. :D Thanks. :-)
Date of experience: May 28, 2025
US
One month or so ago, I placed an order with Educational Toys. They mixed up my order and someone else's, sent me someone else's order addressed to me (and I expect, my order to someone else). The customer service staff somehow registered this as being my fault. I had waylaid an item of theirs. They could only process my order for my things if I first arrange a collection for a specific time for the item they misdelivered. In the end I lodged a complaint. I also offered to consent for them to put a hold on my credit card so they speed up sending me the items I actually ordered. Following this, they sped up their collection of the item they misdelivered, sent me a reminder that I should ensure the items are well packaged, and promptly asked me to review their service. I still haven't received my items.
Date of experience: May 28, 2025
The sensory spinning chair I bought for my son who has autism and has to spin is fantastic. It’s strong. It’s sturdy. He’s 2 and it’s more than big enough and will be for a long time I suspect. It had rubber feet which work perfectly there’s no sliding or movement where there shouldn’t be. Overall this is a perfect purchase for any kid who just HAS to spin everything. Also, it was a super easy purchase and it was delivered promptly, earlier than expected actually, in a perfect condition.
Date of experience: May 15, 2025