Review summary

Educational Toys receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

I'm missing the top of the tent I…

I'm missing the top of the tent I ordered. I have messaged via paypal and am still awaiting your response! Not happy. Can't use the tent as we have no top

V
Good customer service

Good customer service. Very helpful.

Very pleased with item and delivery

Very pleased with item and delivery

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All reviews

161 total • Write a review

Showing 1 - 10 of 157 reviews
Sp
5 out of 5 stars

Bought for my grandson but he hasn't…

Bought for my grandson but he hasn't had it yet. However it appears strong and sturdy, bigger than expected so I'm sure he'll have plenty of play value from it

Date of experience: June 2, 2025

AN
5 out of 5 stars

Good service

Good service

Date of experience: May 30, 2025

N
5 out of 5 stars

Delivery was quicker than expected

Delivery was quicker than expected. Items all in great condition.

Date of experience: May 28, 2025

Wa
5 out of 5 stars

I ordered a doll with Down's Syndrome from Educational Toys.

I ordered a doll from Educational Toys. He has Down's Syndrome. He is really lovely, a nice smile and adorable eyes! :D His hair needed bit of a comb-through, and this is because he was placed into a box with no other protective packaging other than a bag he was in (and thankfully they were good enough to put some breathing holes in the bag for him) and he got tumbled about in the box a bit. He is still smiling after his bumpy journey though. :D I have named him Michael. :D Thanks. :-)

Date of experience: May 28, 2025

Y

Yn

US

1 out of 5 stars

One month or so ago

One month or so ago, I placed an order with Educational Toys. They mixed up my order and someone else's, sent me someone else's order addressed to me (and I expect, my order to someone else). The customer service staff somehow registered this as being my fault. I had waylaid an item of theirs. They could only process my order for my things if I first arrange a collection for a specific time for the item they misdelivered. In the end I lodged a complaint. I also offered to consent for them to put a hold on my credit card so they speed up sending me the items I actually ordered. Following this, they sped up their collection of the item they misdelivered, sent me a reminder that I should ensure the items are well packaged, and promptly asked me to review their service. I still haven't received my items.

Date of experience: May 28, 2025

A
5 out of 5 stars

response time is extremely good

response time is extremely good, partly below 1 hour!

Date of experience: May 27, 2025

EW
5 out of 5 stars

Tuff tray & stand

Easy and simple transaction, delivery within time scales, product as described. Kids absolutely loving the tuff tray and stand.

Date of experience: May 20, 2025

ll
5 out of 5 stars

Easy to use website and excellent…

Easy to use website and excellent quality.

Date of experience: May 15, 2025

CP
5 out of 5 stars

The sensory spinning chair

The sensory spinning chair I bought for my son who has autism and has to spin is fantastic. It’s strong. It’s sturdy. He’s 2 and it’s more than big enough and will be for a long time I suspect. It had rubber feet which work perfectly there’s no sliding or movement where there shouldn’t be. Overall this is a perfect purchase for any kid who just HAS to spin everything. Also, it was a super easy purchase and it was delivered promptly, earlier than expected actually, in a perfect condition.

Date of experience: May 15, 2025

H
5 out of 5 stars

Very easy site to use with a great…

Very easy site to use with a great choice and delivery was very quick.

Date of experience: May 14, 2025

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