eCapital Freight Factoring

4.292 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.292 out of 5 stars
Great
5 out of 5 stars
776
4 out of 5 stars
42
3 out of 5 stars
21
2 out of 5 stars
20
1 out of 5 stars
141
1,000 reviews in total

Review summary

eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great !

Working with ECapital has been a genuinely great experience, thanks to our sales rep, Johnny McSorley. As a freight brok...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Beware ..

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, the...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

First I want to say thanks to Alex…

First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Johnny is a very good person and hard…

Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards

0
0
🔥 High engagement

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XPD Loads
XPD Loads
1 reviews
about 4 years ago
5 out of 5 stars

Dealing with other Factoring Companies…

Dealing with other Factoring Companies was a hassled and complete disaster, but once I got in touch with Alex Sanchez, he was able to do away with all the misinformation and nonsense and get down to business. I would recommend eCap to anyone out there who is looking for a magnificent factoring company to work with.

Helpful?
j c
j c
1 reviews
about 4 years ago
5 out of 5 stars

Eric Muñoz is a great customer service

Eric Muñoz is a great customer service. I really appreciate his help, he is always very helpful and answered all my questions and concerns thank you so much!

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TFC
TFC
1 reviews
about 4 years ago
5 out of 5 stars

Good

Great company! Simple steps

Helpful?
Cecil Ozment
Cecil Ozment
1 reviews
about 4 years ago
5 out of 5 stars

Factoring

This is my first adventure into the trucking industry. Worrying about getting paid is one less thing I had to worry about.

Helpful?
Michel Ford
Michel Ford
1 reviews
about 4 years ago
5 out of 5 stars

I'm not going to lie I was skeptical at…

I'm not going to lie I was skeptical at first but after the first day and my first transaction I am totally sold on e capital

Helpful?
about 4 years ago
1 out of 5 stars

Wasn’t explain clearly of process and…

Wasn’t explain clearly of process and fees. Not happy with outcome of the deal.

Helpful?
about 4 years ago
5 out of 5 stars

This company is easy to work…

This company is easy to work with....Andrea...and Autumn is great...!!!!!!

Helpful?
Mark Cohen
Mark Cohen
1 reviews
about 4 years ago
1 out of 5 stars

genuine experience

genuine experience Hi I don't believe this team has any experience in m&a. If you are a roll-up or conglomerate, please stay far away as they will waste time. No one has contacted me and my review was flagged as spam . Its a real review.

Helpful?
about 4 years ago
5 out of 5 stars

Everyone was helpful and polite while…

Everyone was helpful and polite while assisting with different issues.

Helpful?
about 4 years ago
1 out of 5 stars

Really bad customer service

Really bad customer service. I submitted USD invoices and they sent it to CAD account and when I called why they did that, they said it was submitted in CAD account. Nobody trained me for that how to deposit invoice in USD. Now they have telling me that they can’t stop funding. Which is lie. They don’t want to do extra work to stop transaction. Worse service.

Helpful?
Otis Cooper
Otis Cooper
1 reviews
about 4 years ago
5 out of 5 stars

Just started with E capital so far…

Just started with E capital so far excellent service.

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about 4 years ago
5 out of 5 stars

I get my funds usually after 2 hours…

I get my funds usually after 2 hours after submitting my paperwork😊😊

Helpful?
about 4 years ago
5 out of 5 stars

Excellent to work with

Excellent to work with

Helpful?
about 4 years ago
5 out of 5 stars

excellent and very transparent so far.

excellent and very transparent so far.

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Keyler
Keyler
1 reviews
about 4 years ago
5 out of 5 stars

Good company

Good company

Helpful?
about 4 years ago
5 out of 5 stars

Always responsive and quick turnaround…

Always responsive, their team is always quick on addressing matters. Payments are processed when expected.

Helpful?
about 4 years ago
5 out of 5 stars

ecapital is the best

ecapital is the best. im new to this but anytime i have a problem they just a phone call away and they have helped me every time.

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about 4 years ago
5 out of 5 stars

Very fast and transparent service...

Very fast and transparent service...

Helpful?
about 4 years ago
5 out of 5 stars

Nice work

Nice work great Service

Helpful?
about 4 years ago
5 out of 5 stars

Eric Munoz helped us get started

Eric Munoz helped us get started. He also assisted us with a little issue we had with the SBA. Super satisfied with the service so far and exited to be working with Ecapital.

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