eCapital Freight Factoring

4.292 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.292 out of 5 stars
Great
5 out of 5 stars
776
4 out of 5 stars
42
3 out of 5 stars
21
2 out of 5 stars
20
1 out of 5 stars
141
1,000 reviews in total

Review summary

eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great !

Working with ECapital has been a genuinely great experience, thanks to our sales rep, Johnny McSorley. As a freight brok...Read more

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Beware ..

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, the...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

First I want to say thanks to Alex…

First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Johnny is a very good person and hard…

Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards

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0
🔥 High engagement

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about 4 years ago
5 out of 5 stars

excellent company especially mister eric…

excellent company especially mister eric Excellent

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about 4 years ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
about 4 years ago
5 out of 5 stars

Eric Munoz walked me through the whole…

Eric Munoz walked me through the whole process and got me funded the same day. No hassle. Awesome and very professional.

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about 4 years ago
5 out of 5 stars

Great and easy service

Great and easy service

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about 4 years ago
5 out of 5 stars

Ecapital is a great company to do…

Ecapital is a great company to do business with. I really liked Justin very responsive and helpful. I would recommend Ecapital.

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Jose Carrillo
Jose Carrillo
1 reviews
about 4 years ago
5 out of 5 stars

So far so good

So far so good! I've only factored one load with you.

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Tony Phan
Tony Phan
1 reviews
about 4 years ago
1 out of 5 stars

Ecapital is not trustworthy and convenient at all

Ecapital promise a lot but can’t keep it. Felipe Netro, stood out and represented them promising all these good things to get you on board but once you’re on board it’s now an excuse to another excuse to a lie. They said they can get your money within 24 hours but haven’t held up to that. It takes 3-4 days to process and in certain cases you would have to reach out for the money yourself! They won’t guarantee you the money like they said they would. They say that even if the company doesn’t pay them they would still guarantee your hard work pay! But that is false. I had to use my own resources and reach out to the customer myself consistently to receive my money or else I wouldn’t have gotten paid. They were not going do anything about it. They neglected it but kept deceiving me telling me they were working on it and it would come in the next day. But then the next day comes and they day after that and I saw nothing. They kept lying to my face so they could delay the issue. Ecapital isn’t trustworthy and convenient at all.

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about 4 years ago
5 out of 5 stars

Very professional

Very professional

Helpful?
about 4 years ago
5 out of 5 stars

I have dealt with Randy through this…

I have dealt with Randy through this whole process and I have to say he’s made it pretty easy and streamlined, he picks up the phone and if not gets right back to me which I appreciate. I would recommend Randy and Ecapital so far.

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about 4 years ago
5 out of 5 stars

Good experience thus far

Good experience thus far. About 1 month in and i don’t have any complaints. Randy is my sale person and has been responsive thus far. i’m still learning all the ins and out of this process but feel like i made the right decision to select ECapital.

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about 4 years ago
5 out of 5 stars

Great Experience

Very helpful and welcoming. East set up and fast pay

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about 4 years ago
5 out of 5 stars

Meaghan Knott a total Rockstar

Meaghan Knott a total Rockstar. She brought me great news yesterday and helped me with my first time using the website. Jorge, not so much. He'll sell you down the road for cookies.

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about 4 years ago
5 out of 5 stars

Great

Very good. Your website is very easy to use and people are very helpful.

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Murad Haj
Murad Haj
1 reviews
about 4 years ago
5 out of 5 stars

My account manager is Steve he is a…

My account manager is Steve he is a great guy he helps me out and I like e capital

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about 4 years ago
5 out of 5 stars

I have had a great experience working…

I have had a great experience working with Eric Munoz with Ecapital and everything worked smoothly. I recently opened my MC and he walked me through the whole process and I can’t complain . Would recommend Ecapital to anyone!

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Mali Trucking
Mali Trucking
1 reviews
about 4 years ago
5 out of 5 stars

Great and I would recommend Ecapital to…

Great and I would recommend Ecapital to anyone looking for a factoring company

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about 4 years ago
5 out of 5 stars

Excelente atension al clientes

Excelente atension al clientes

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about 4 years ago
5 out of 5 stars

These guys are the best

These guys are the best. Justin and Brendan are always willing to go an extra mile. Best experience so far!

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about 4 years ago
1 out of 5 stars

still waiting for release letter

I'm into operation and deal with more than 3 factoring company in past.E capital is the the worst to deal with. They wont answer your call or email .They don't care if ur small company and need funds to keep going .You can bill them but don't expect a response from them until the day is done. We are now shifting to a different factoring company and since last week waiting for them to done with documentation and its still i process. They have already stop receiving the billing because we are moving to a different factoring company. Basically we are begging them to get it done with documentation so we can bill to different company but still they don't give a damn and keep on replying still in process. Nobody will answer if u will call them. honestly if don't want the funding to stop don't go for them otherwise u will be suffering like us waiting for ur fuel and other bills to pay.

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customer
customer
1 reviews
about 4 years ago
5 out of 5 stars

Factoring is easy and was a breeze

Factoring is easy and was a breeze. So happy we decided to go with ECapital. Our sales rep Randy Redler was amazing and our new account manager Connie is awesome as well.

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