eCapital Freight Factoring

Randy Redler is my Factoring Consultant, and since the day I was introduced to him he has been a delight. I would have questions as to what something means, and he would not only explain it to me he would walk me through it step by step until I have it down to a science. He would even give me the option to email him on weekends for questions and he never gets upsets or annoyed at my repeat questioning he reassures me that he's there every step of the way. I just love his spirit. Thanks, Randy, for all you do you're a star for eCapital

I could write a novel about the horrible experiences that I have had with eCapital, much like that of the other reviews that I have read here (total nightmare), but this review is about the experience that I am now having with a gentleman named Justin. Justin has been extremely professional, accommodating and helpful. He has thoroughly explained our options and been very supportive. Before Justin, I had very few nice things to say about the customer service with eCapital. I'm hoping that everyone at eCapital will begin to treat customers as Justin does! For the first time in a very long time, I'm finally ok with doing business with this company and am hopeful that they are actually turning things around. Thank you Justin!

Bad service bad service

Randy has been such a blessing to my new company.

From start to finish Felipe Netro has been so good, making follow ups, making sure that the documents are being sent and attended to in timely manner. Thanks to eCapital, special mention to Felipe Netro. Thanks

Randy with eCapital was very helpful, and made the on boarding process painless

Great ALL STAR customer service!! We had several questions, they had several answers. Fast, and accurate. From setup until current, this has been an overall awesome experience. Great job to the eCapital Customer Service Team!

Always a good service

STO Brokerage LLC is new to the industry. ECapital made our transaction quick and they explained anything we did not understand

Amazing Great offers and easy to deal with

Justin was absolutely amazing from the conversation to the transition to our account manager. He responded to any questions or concerns that I had in a timely manner. He never treated me like I was just another customer. Justin was very attentive, and patient with me throughout this whole process. I would certainly recommend Ecaptial solely based on the experience I had with Justin.

Great people & always been very helpful.

My involvement with the representative of eCapital has been very positive. They were efficient, answered our questions responded timely. Their team provided us with excellent coustomer. I will highly recommend this company to my friends.

This service has worked wonders

It’s the best

So glad i changed factoring companies

ECapital is wonderful. They walked me through the factoring process on my first load. Did I mention they did this after hours. I am very pleased with their service and commitment to excellence.

I would like to note that Elga has done great job in convincing me to go with eCapital. She has also been very consistent in assisting us throughout the process! Regards, Abraham Tessema

They are professional, quick responders . And pay as promised .

Very friendly and responsive customer service.