Take money for registering even if…
Take money for registering even if auction house declines you bidding - absolute con - stay away
3.6
Great
100 reviews
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💬Hasn't replied to negative reviews
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Review summary
Easy Live Auction has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
NEVER EVER EVER GOT MY ITEMS !
NEVER EVER EVER GOT MY ITEMS ! They created a Royal Mail tracking number but never ever ever sent it ! , they need the money more than I do obviously 🙄. If you look they get the same people to leave positive reviews from there last negative reviews over and over again to try to get there % rating up , on the 21st to the 22nd about 30 people left reviews? (Very odd ) lol 😂. Just watch your money with these as in the end they will hold all your items you won and not send them until they think they are up !. I won a smashed clock (threw it in bin 🗑️ when i unwrapped it !) & won a JVC camcorder that was collected from a dump I found out ? , they apparently sell many many items from the dump as someone has told me who has similar problems and experience as to what I have .
Easily the best auction site.....very…
Easily the best auction site.....very user friendly and well laid out.....beats the Saleroom in to a cocked hat. In fact If I am doing a search on Saleroom I check if its also on Easylive.....because its so much easier. Not sure why Auction houses go on Saleroom....the lay out is terrible AND its more expensive....I really don`t get it.
I am not quite sure…
I am not quite sure…. Is it easy live, or…. Is it liskeard auctions…..something is definitely not right! A lot of people have commented on this too!…. Is there anyway this auction can be monitored?
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Website
easyliveauction.com
All reviews
100 total • Write a review
Showing 1 - 10 of 96 reviews
LA
As far from Easy live as you could get, what a headache
Would have to agree with many that have experienced power hungry auction houses happy to throw out bans for no reason . I won a lot costing £7 from Ashleys Wallers, they are only 15 minutes down the road so as before I arranged to pick up the item in the week, this is done to avoid monumental postage charges. I was told yes thats fine, a day later they put a ban on me, I went in the next day and was told the girls in the office had done it and someone would phone. They did and apologised for the inconvenience it caused and said they would lift the ban. Today having gone into an auction I have been turned away because this false flag of a ban hasn't been lifted . Day's trade lost and I doubt Easylive will do anything like they have with many. This leaves Easylive auctions totally unreliable for business use, and they should really take a responsible stance or change there name.
Date of experience: April 1, 2025
GB
Appalling service
Appalling service, via mobile phone, their site kept crashing and the live bidding chance was missed, my mobile worked well in every other way, and they wouldn't accept any responsibility. Avoid
Date of experience: January 29, 2025
M
Mark
US
Great Site
Great Site, Fairly easy to use, But I find the essential information hard to find, Eg Payment information for selling, I can't find a Ledger of my sold items anywhere... There seems to be a 'Lull in communication' between the Auction House and Easylive, And often essential information is missed
Date of experience: January 25, 2025
SP
Horrible auctioneers protected by…
Horrible auctioneers protected by spineless customer service. First the auction houses take ages to reply after payment. One auction house (Sheffield gallery) was also lax in sorting our shipping. Mixed up it's payment. Upon offering to wait to sort out the transaction with the bank or cancellation altogether, they place a unilateral block and demand me to use credit card instead. I state my dissatisfaction at their behaviour and pause everything till an apology is offered as at no step did I state non-payment. First they throw me the non-sense that I am legally bound to buy but then they cancel the sale when they see I am not budging without apology (it was just one small cheap lot, I am sure they were making a statement). They had dug their heels as did I. They spam my inbox when I clearly asked them that I will not entertain any communication without express apology first. I take the matter to easylive out of contempt to ask them to cease and desist and help me recover my goods and remove the block for the auction house's misdemeanor. I had sent the screenshots of the mail trail. But then they stall saying that they would prefer I forward the mail string to them instead (strange? As the screenshots clearly showed the time stamps and sequence). Then they have the gall to tell me that I apologise and offer to pay something more as a goodwill gesture. I lost my mind and clarified the situation again. They then abruptly close the case without either removing the block or any other solution despite my multiple offers to help resolve the situation. They give no explanation and only promise me to send a cease and desist email which they clearly didn't as the auction house had again mailed to me just to irritate and surmonize. I have run out of patience. This was a waste of time, money and mental peace. A bunch of egotistical thieves run amok without accountability. They will never get another pound from me and I would suggest you to be wary with parting with yours for this lot
Date of experience: September 18, 2024
MR
Decent site let down by 2 big issues
The actual site generally works well. I buy a lot. However their relationship with the 100s of Auction houses appears highly unregulated and totally hit and miss. The Auction houses can pretty much do as they please. The biggest 2 issues being extremely inflated packing and posting charges being slapped on items by auction houses. There are no controls in place so each Auction house can charge and use what they want. After you've paid them commission often of 30%, many places will take several times the actual postage costs to pack and send. Something needs to be done to reign this in. Number 2..The auction houses can simply block you from ALL the other auction houses on the platform for whatever reason they want and no matters who's at fault. Easy Auction will do nothing to help. No investigation, no help. These issues must be sorted out because the customer is being let down.
Date of experience: July 18, 2024
JG
Customer service is shocking
Customer service is shocking. They said I bid on a lot which was impossible for me to do as was on a long drive and have witnesses to this. Contacted auction house which wasn’t helpful. Made to pay and take a lot I didn’t even want and didn’t bid on. I will never use again as they are always right and customer always wrong 😡😡😡
Date of experience: July 16, 2024
J
Jessy
US
Not impressed with the supporting…
Not impressed with the supporting services regarding my account block & a friend used my address that affects my account now. They requested all documents like you are going to UK border or applying for British citizenship. I gave all the details and Easy Live Auction services answer irresponsibly that they are still unable to confirm it is not me?! And now they ask me to ask my friend to give all documents to check . It is absurd!!! I have to give up as it is such a wasting time to deal with ‘machine’ style support. There are so many platforms I can use or join the auction directly.
Date of experience: July 12, 2024
CO
Penalised for having an accident
After using Easy live for many years I had a major problem with Halfway Auctions after bidding I had an accident spending 2 weeks in hospital with metal work fitted, on my return I found that rather than take the payment from my registered card the auction house had barred me from bidding with all auction houses on Easy live. I contacted Easy live after explaining to Halfway Auctions what had happened but they weren't interested, I was told by Easy live they couldn't do anything and it had to be the auction house to lift the ban. It is now over a year and still the ban continues and to add insult to injury Halfway Auctions have emailed today stating they are putting their prices up, yet they have barred me from every auction house via Easy live as they don't want to 'upset' Halfway Auctions. If I could give these companies 0 stars I would, I now only deal with reputable auctions houses independently without paying Easy live fees, they take money and do nothing to help auction bidders/buyers.
Date of experience: July 12, 2024
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