Issue with delivery services
Lately I had twice issue with the delivery people that work specifically for this company. I am many years now a customer, ordering every second day. I filed a complaint two weeks ago and it seems it was ignored.

11 months ago
Όλα καλά όταν δεν υπάρχει κάποια αναστάτωση. Οι ντελιβεραδες όλοι ευγενικοί, ακομα και όταν μία φορά τους έστειλα σε λάθος διευθυνση, πηραν τηλ, συνεννοηθήκαμε και ήρθαν χωρίς το παραμικρό παράπονο πο... See more
11 months ago
Ενώ πέρασα το κουπόνι των 7e που είχα και έγραψε η πλατφόρμα τους πως είναι έγκυρο και θα αφαιρεθεί το ποσό κατά την αποστολή, η χρέωση ήταν χωρίς να ληφθεί υπόψη του κουπόνι και από την επικοινωνία μ... See more
Over a year ago
It is almost permanent down because (i think they have idiot admin who is blocking me in the firewall). I am a consumer thati order every day and now i had to change platform because simply it is wor... See more
Lately I had twice issue with the delivery people that work specifically for this company. I am many years now a customer, ordering every second day. I filed a complaint two weeks ago and it seems it was ignored.
Σκουπιδια!!!!!
terrible company who treats its employees like garbage
Απαραδεκτες συνθηκες εργασίας. Στηρίζουμε τους ντελιβεράδες, αποφεύγουμε εκμεταλλευτές.
Disgusting company that treats employees like garbage. Pure shame.
ψοφος, χρεωκοπία
Disgusting company that treats employees like garbage. Promotes slavery and deletes bad reviews. Do NOT order from here
garbage app dont order
Company denies safety insurance and cover to its employees. Disgusting treatment.
Work slavery, avoid at any cost
Repulsive treatment of workers! as a result they are not performing at their best
Απαράδεκτη αντιμετώπιση προς τους διανομείς. Εκμετάλλευση για να αυξήσουν τα κέρδη τους. Δεν θα παραγγείλω ποτέ ξανά.
This company BLACKMAILS its workers STAY AWAY
The company is taking advantage of Greece's new unacceptable working regulations by the new government. And by this, they are treating their employees with the worst possible way. Panagiotis Stefanidis 17.09.21
Bad service from the app, they behave very badly to they're staff
E-food.gr is a scam for foreigners: Ask me why? Especially foreigners do not use credit card details to order any kind of food because I did, later when I went back to my home-country and they used my credit card details as E-booking.com agents do... and they deducted money from my account.... I know very well about Online System how does it work but this piece of scam E-food.gr application operator did that to me because they think they are smart than us who can even sneak into their server to get full details how they manage this IOs and Android to scam because scammer do scamin others pockets money 💰
Wolt is a lot better.
Απαράδεκτοι, λίαν επιεικώς ΑΠΑΡΆΔΕΚΤΟΙ...... Ειδικά σήμερα.... νομίζουν ότι μας κοροϊδεύουν τα μπουρ.....λα. Ουυυυυσσσττττ.
This is a really great application but can be very misleading if you have not personally tried a restaurant. It seems that restaurant owners make a big number of fake 5 star reviews and efood will not or has not found a way to stop this from happening. Maybe detailed review texts should be mandatory or the same user could make a limited number of reviews for the same restaurant. This could also be solved statistically.
I was a frequent user of this service since it is nice and easy. Today I realized they delete ratings from restaurants if they don't like them. They deleted a negative review I gave for a place without any information and explanation. Keep in mind that on my review I was saying that the delivery guy came without wearing a mask, and he was literary coughing in front of me. Make your own conclusion on what is going on here.
Based on analysis of 99 reviews rated 1-2 stars for e-FOOD
“There is no acceptance of responsibility for the mistakes their delivery men and the restaurants they cooperate with do”
“There is no acceptance of responsibility for the mistakes their delivery men and the restaurants they cooperate with do”
“First order 15min after cancelled”
“Ordered from a restaurant, and paid for the order, however the restaurant after 2-3 mins replied that they would not...”
“I received an email from e-food that they will refund the money in the following days, it is over a month now that I...”
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e-FOOD is an online platform that specializes in food delivery services, connecting consumers with a wide variety of restaurants and eateries. The company operates through its user-friendly website, www.e-food.gr, where customers can browse menus, place orders, and have their meals delivered directly to their homes or offices. e-FOOD aims to provide a convenient and efficient dining solution for individuals and families looking to enjoy meals from local food establishments without the need to dine out. The target market for e-FOOD includes busy professionals, families, and anyone seeking a simple way to access diverse culinary options quickly. By partnering with numerous restaurants, the company offers consumers a broad selection of cuisines and dining experiences, catering to various tastes and dietary preferences. e-FOOD is committed to enhancing the food delivery experience through its intuitive platform and reliable service, making it a valuable resource for those in need of quick meal solutions.
This profile hasn't been claimed by the business owner.
e-FOOD receives overwhelmingly negative feedback from consumers, with many expressing frustration over poor service and delivery issues. Reviewers frequently mention wrong orders, delayed deliveries, and a lack of accountability from customer service. While some customers appreciate the quality of the food and the politeness of delivery staff when things go smoothly, these positives are overshadowed by complaints about the platform's reliability. Issues such as non-acceptance of coupons, lack of refunds for canceled orders, and inadequate customer support are common themes. Many users report that the app is often offline, leading to significant inconvenience. Overall, the sentiment is predominantly negative, with a strong recommendation to avoid using the service.
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