11 months ago
Όλα καλά όταν δεν υπάρχει κάποια αναστάτωση. Οι ντελιβεραδες όλοι ευγενικοί, ακομα και όταν μία φορά τους έστειλα σε λάθος διευθυνση, πηραν τηλ, συνεννοηθήκαμε και ήρθαν χωρίς το παραμικρό παράπονο πο... See more
11 months ago
Ενώ πέρασα το κουπόνι των 7e που είχα και έγραψε η πλατφόρμα τους πως είναι έγκυρο και θα αφαιρεθεί το ποσό κατά την αποστολή, η χρέωση ήταν χωρίς να ληφθεί υπόψη του κουπόνι και από την επικοινωνία μ... See more
Over a year ago
It is almost permanent down because (i think they have idiot admin who is blocking me in the firewall). I am a consumer thati order every day and now i had to change platform because simply it is wor... See more
After the latest news about the employment status I will never buy anything from them again !! I will also inform any relatives, friends etc to buy nothing from this unethical company !!! I wish I could rate 0/5!!!
Its not a service its more like a scam
not trustworthy. worst company ever in greece
Unethical company
Do not use efood. Worst service ever.
I would not like to be your employee, especially after the latest news about the change of employment status that you imposed on your employees, you should be ashamed. Tip: Use the efood app only to see the store menu. Then just call the store you want to place your order. If it does not have POS, pay in cash. You can suggest to the entrepreneur to get a POS so that you can make the payments as well (if you have no other choice). Never use the e-food app again for online orders. Use it only to see the menu of stores. #cancel_efood
E food is a slavery. Don't buy anything from them. They treat their employees like animals.
Awful cooperation that provides nothing and gets 12% of the net income
Does not worth it
You got so much money from everyone. It's disgusting what you are doing to your employees, in a country amidst crisis. I am ashamed to be Greek.
The app is very hard to use and the delivery guy arrived late and stoned as heck.
Bad employer
They're coercing their employees to freelance, so they won't have to pay them insurance. That will lower their already shocking salaries, make their employment status completely uncertain, as they won't be bound to employ them by any laws and leaves employees completely exposed.
You cant turn your employees into freelancer contractors. Minimum wage in Greece is very low, and the cost of delivery thank god is comensurate. Either the cost will transfer directly to the customer, or you will keep your delivery as full timed employed. Unless you are willing to risk not finding employees to work as couriers at all.
Disappointment … nothing else
Unacceptable working conditions.
Thank God that other food services exist!!!
Unacceptable working conditions.
Bud service and communication
There is now below zero… Unfortunately
Based on analysis of 99 reviews rated 1-2 stars for e-FOOD
“There is no acceptance of responsibility for the mistakes their delivery men and the restaurants they cooperate with do”
“There is no acceptance of responsibility for the mistakes their delivery men and the restaurants they cooperate with do”
“First order 15min after cancelled”
“Ordered from a restaurant, and paid for the order, however the restaurant after 2-3 mins replied that they would not...”
“I received an email from e-food that they will refund the money in the following days, it is over a month now that I...”
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e-FOOD is an online platform that specializes in food delivery services, connecting consumers with a wide variety of restaurants and eateries. The company operates through its user-friendly website, www.e-food.gr, where customers can browse menus, place orders, and have their meals delivered directly to their homes or offices. e-FOOD aims to provide a convenient and efficient dining solution for individuals and families looking to enjoy meals from local food establishments without the need to dine out. The target market for e-FOOD includes busy professionals, families, and anyone seeking a simple way to access diverse culinary options quickly. By partnering with numerous restaurants, the company offers consumers a broad selection of cuisines and dining experiences, catering to various tastes and dietary preferences. e-FOOD is committed to enhancing the food delivery experience through its intuitive platform and reliable service, making it a valuable resource for those in need of quick meal solutions.
This profile hasn't been claimed by the business owner.
e-FOOD receives overwhelmingly negative feedback from consumers, with many expressing frustration over poor service and delivery issues. Reviewers frequently mention wrong orders, delayed deliveries, and a lack of accountability from customer service. While some customers appreciate the quality of the food and the politeness of delivery staff when things go smoothly, these positives are overshadowed by complaints about the platform's reliability. Issues such as non-acceptance of coupons, lack of refunds for canceled orders, and inadequate customer support are common themes. Many users report that the app is often offline, leading to significant inconvenience. Overall, the sentiment is predominantly negative, with a strong recommendation to avoid using the service.
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