Dribbleup Reviews

Horrible product, ball does not register with app for small kids under 10 years old. You are asked to hit these green boxes in the app with the ball but those boxes are static and don't adjust to child's height. So when you are in the recommended distance the boxes you are asked to hit with the ball are either up to the kid's head or so low that the boxes are bigger than his whole leg.

I canceled the membership immediately after purchasing because the kids just refused to play with it and they kept charging my card if I could give them zero stars I would.

I was super excited about this ball. Unfortunately it was stolen and i cancelled the membership. Almost 2 years later, I see a dribble up charge, I logged into the account and it is saying it’s active. I immediately cancelled and reached out to customer service bc when the website said I cancelled my membership, obviously it glitched and I was getting charged all this time. I told them you can see there is no activity on the account. They responded “I don’t see a cancellation” we can’t do anything past 30 days! Are you kidding?! I will never order their products again. What kind of customer service is that? I did my part, something messed up on their end.

This was purchased as a gift for my grandson.I just realized they are charging me for a subscription monthly. The box had absolutely nothing in it to activate or know how to use it. Now he would like to begin using it and come to find out he never had anything telling him how to use it! Reputable companies do not do business like this! DO NOT BUY FROM THIS COMPANY!

I had ordered the soccer ball but accidently got the wrong size ball and they were kind enough to let us send back and receive the right size and we are so grateful.

TRASH IM HITTING THE GREEN STUFF AND IT AINT COUTING BRO AND THESE PEOPLE ARE MAKING ME MAD I’m doing what you want hop off

My daughter loves doing the drills. Customer service was fast. The only thing I would say is you're packaging was not so good. The box was all damaged and almost opened. Otherwise everything was great. Thank you.

Very helpful, representatives thoroughly answering questions.

My son had the program and the ball almost a week and he loves it

Having to talk to a live person would be best. I am waiting to get a return label sent to me so that I can return the soccer ball. I wanted to order the basketball.

Make sure you read the fine print..... I didn't and luckily noticed a reoccurring charge on my credit card... I purchased this for my grandson, and did not see the ongoing fee. I think this company needs to be more transparent with their extremely high monthly charges. It is a very cool concept, but I would not have purchased this knowing the ongoing subscription costs.....

Everyone in customer service made my issues of primary importance and communicate effectively. I appreciate conscientious customer service reps.

So far I am pleased with the product. I was aware that I had to pay for a membership as it was mentioned during the checkout process. That can add up overtime so I don't plan on keeping it long term. I just wanted my son to get some practice before joining a league as he has never played soccer before.

Dribble up has the best customer service. They are very quick to respond and are really helpful.

What a great concept and they keep improving on it all the time. We have had the one for soccer now for over a year and it really gives a strong foundation. Heck, I'm almost 70 and I'm thinking of trying one of the many programs out. Note I waited to post almost a year to post.

Very professional kind and knowledgeable staff. Helped me out with an issue that was resolved immediately with efficiency, and also successfully thorough. Thanks again for your time and amazing efforts Maris O

So I’ve not received my product. The tracking that they sent me says it’s in transit but it’s been in transit since November. I emailed customer service and they sent me another one however the tracking on it states it has not been picked up by the shipping partner. Only a label was created. I would like to review the usefulness of the ball, but I think they just took my money. I hope to be able to come back and change this review if I ever get the product. Edit : The shipping was slow and the tracking was not accurate. I have now received 2 of the 3 orders they mailed. I believe the first one was lost. After Christmas, I will return with the review about how the ball worked for my grandson.

Everything was a pleasure from the speediness of the response to the resolving of my concern. Awesome!!!! 💗

Excellent customer service. I purchased the soccer ball and subscription. My young granddaughter loved it and my daughter agreed that is was a great tutorial but when my granddaughter got bored, I canceled the subscription. The process was very easy to do.

My 2 sons (11 & 9) use DribbleUp daily, have been for 2+ years and absolutely love it! Their footwork and technical skills have improved considerably and so much of their progress can be attributed to DU! The training sessions are great for all skill levels, the coaches are very engaging and progress tracking is very effective and encouraging! Their support team is also supper responsive should you ever need any assistance! We just got our 2nd DU soccer ball and training mat, I reached out to support and was very pleased with how quickly they replied and provided me the information I was asking for. Thanks DU team for a great product and experience!