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HomeDoctor Alexa Reviews
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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Jock Jones
Jock Jones
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

My experience

Dr. Alexa was really easy to use and decide what you needed help for. Quick fill on scripts and no hassles

Helpful?
Idontcare Whatyoucallme
Idontcare Whatyoucallme
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Fast and Easy

This was the easiest and fastest online prescription service I have ever used. My medical issue was diagnosed and prescription was sent to my pharmacy. It was perfect and way cheaper than going to the dentist for an antibiotic, where they charge $300 for X-rays, $100 to talk to the dentist and the prescription on top of that. This was by far my best choice.

Helpful?
ronney green
ronney green
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Everything that was promised was…

Everything that was promised was received good job

Helpful?
JEDI SHADOW
JEDI SHADOW
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Would recommend

Quick and professional, got exactly what I needed with zero hassle 💯

Helpful?
John
John
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Quick & Easy

Using Dr. Alexa was a great experience. Quick & easy with a simple platform & quick checkout process. I would highly recommend for those times when you can't get a quick appointment with your doctor or if you may not have one.

Helpful?
Aaron Snyder
Aaron Snyder
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

I was able to get the help I needed…

I was able to get the help I needed without actually getting out and having to go see a doctor.

Helpful?
Ex Mac
Ex Mac
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Great online doctor

Good app to use and you don't have to see the doctor face to face however when you let them know your situation they would prescribe to you the right medication to get you better.

Helpful?

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Brenda Hessenauer
Brenda Hessenauer
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Wonderful service!

Wonderful service when you're pressed for time and just can't get an appointment in person!

Helpful?
Welington David
Welington David
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Dr. Alexa Trusted experience

Dr. Alexa is a great option for discrete treatment. Super quick, super easy and overall, felt a bit more comfortable than going to a’ actual doctor’s office.

Helpful?
AZKENA RIOS
AZKENA RIOS
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Fast and effective

Fast and effective . Thank you

Helpful?
Bonnie
Bonnie
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Great service

Quick response. Easy to use. All questions answered fully.

Helpful?
Sherry Taylor
Sherry Taylor
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Quick and easy service for a tooth…

Quick and easy service for a tooth infection. They were very quick and polite with help and had a very timely turn around for a prescription for antibiotics.

Helpful?
Nash Gohzy
Nash Gohzy
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Quick and easy with good service

Quick and to the point. No hassle from staff whatsoever

Helpful?
Erica Evans
Erica Evans
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

LOVE THIS SERVICE

I’ve used Dr Alexa for my boyfriend and I many times. It’s a wonderful affordable service when a drs appt co pay is unnecessary!

Helpful?
Tameral Rice
Tameral Rice
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

The service is fast and efficient. I was not able to get to the doctor due no availability. I was notified within 25 minutes that my prescription was sent.

The service is fast and it’s easy to complete forms. The right prescription was sent and I had no issues at all. I will use this service if needed again.

Helpful?
Jennifer Thomas
Jennifer Thomas
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Front desk receptionist was the best…

Front desk receptionist was the best I’ve ever had explain in detail all documents you were signing

Helpful?
Chrisanne Corbett
Chrisanne Corbett
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Highly recommend

Very responsive and helpful

Helpful?
Teresa Ann
Teresa Ann
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Great service and fast

Really liked the service. Quick, prompt and easy. Thank you so much!

Helpful?
JB
JB
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

My experience was easy and very fast

My experience was easy and very fast, I was able to talk with a doctor and got my answers quickly. My prescription was sent to my nearest pharmacy and I was able to pick it up within a few hours. I will definitely use Doctoralexa.Com again.

Helpful?
michael k
michael k
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Thorough care

Thorough care. Quick service.

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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