Carrie Davis Kent
1 reviews•New Reviewer
over 2 years ago
Very quick!!
Very quick!!! And thorough. Definatley recommend.
Helpful?
TrustScore
4.5
Great
464
16
3
4
61
548 reviews in total
Review summary
Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.
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Based on reviews, created with AISee what reviewers are saying
Larry FosterFeatured
Over a year ago
I was charged for a consultation I did…
I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more
Marcello KendallFeatured
Over a year ago
Called 7:45 in the morning by 8:23 am…
Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed
Jade VeithFeatured
Over a year ago
I have a sinus infection
I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more
kaitlyn mockoFeatured
Over a year ago
Wouldn’t recommend, disorganized
Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more
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Courtney Lewis
1 reviews•New Reviewer
over 2 years ago
So easy!!
So easy, affordable and a trustworthy alternative if you don't have insurance or ability to get in with your doctor sooner!
Helpful?
Marquise Ogletree
1 reviews•New Reviewer
over 2 years ago
Experience was great
Experience was great. Doctors got back within a timely manner and was able to prescribe me the medication needed.
Helpful?
Happy Customer
1 reviews•New Reviewer
over 2 years ago
Super happy with the experience
They responded within a few hours. The person who called patiently listened and was very helpful. My prescription was sent over immediately. Super happy with the entire experience!
Helpful?
David M.
1 reviews•New Reviewer
over 2 years ago
Experience was easy
Experience was easy, and quick.
Helpful?
Leigh Ellison
1 reviews•New Reviewer
over 2 years ago
Simple
Simple, easy and affordable
Helpful?
Richard West
1 reviews•New Reviewer
over 2 years ago
The time it take for them to respond…
The time it take for them to respond it’s fast and great.
Helpful?
Daniel Wollin
1 reviews•New Reviewer
over 2 years ago
Very quick service no hassle got one I…
Very quick service no hassle got one I needed same day.
Helpful?
Marvin
1 reviews•New Reviewer
over 2 years ago
PAIN GONE
I went long period of extreme pain. Was able to get right service in minimum amount of time. Thank you greatly.
Helpful?
Deana Walk
1 reviews•New Reviewer
over 2 years ago
I was able to quickly get what I needed…
I was able to quickly get what I needed to put me on the road to recovery. The total process took less than 30 minutes and my medication was ready for pickup at the pharmacy within an hour.
Helpful?
Jimmie Lavender
1 reviews•New Reviewer
over 2 years ago
The service was very timely and…
The service was very timely and accurate.
Helpful?
ed verbraak
1 reviews•New Reviewer
over 2 years ago
Easy to use web site and quick repsonse
Easy to use web site and quick repsonse
Helpful?
Life with NO Brothers
1 reviews•New Reviewer
over 2 years ago
Always have a great experience
Always have a great experience. Fast and easy!!
Helpful?
Lori Lawson
1 reviews•New Reviewer
over 2 years ago
SAVING GRACE
This was perfect for me!! A service that was there when I needed it most. I was suffering & help from Dr. Alexa was my saving Grace!!!
Helpful?
PS
1 reviews•New Reviewer
over 2 years ago
Very professional
Very professional , good customer service and I received my medication within the same day . Thank you .
Helpful?
deana ALLEN
1 reviews•New Reviewer
over 2 years ago
Fast
Fast, and hassle free
Helpful?
Paul Baranowski
1 reviews•New Reviewer
over 2 years ago
Doctor Alexa is a blessing
Doctor Alexa is a blessing. I live in a rural area with no local doctors office. Dr Alexa had the prescription I needed at the closest pharmacy the very next morning after a late nite consultation. I cannot thank them enough.
Helpful?
LUCIA ROBERTSON
1 reviews•New Reviewer
over 2 years ago
I was out of town and got a toothache
I was out of town and got a toothache. I was desperate for relief and found Doctor Alexa. It was so easy and I got antibiotics to get me through until I could see a dentist. They are professional and I highly recommend them.
Helpful?
Gregg V
1 reviews•New Reviewer
over 2 years ago
It took two rounds of different drugs…
It took two rounds of different drugs but the 2nd round a Zpack (which I wanted the 1st time) cleared up my bronchitis infection. Highly recommend as getting to doctors in LA takes 4-6 weeks.
Helpful?
customer
1 reviews•New Reviewer
over 2 years ago
The experience was short sweet and very…
The experience was short sweet and very professional
Helpful?
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About Doctor Alexa
Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.
Company information
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