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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Vondeane Kimball
Vondeane Kimball
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Impressive service

Impressive, important in this day and age, highly competent service. I was impressed and will definitely use this service again when needed.

Helpful?
Rukeishaya
Rukeishaya
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

I would highly recommend !

I would highly recommend !! A better alternative than waiting to get into your regular dr . Fast and responsive !

Helpful?
Elizabeth Clark
Elizabeth Clark
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

So happy to have found Dr. Alexa!

I sincerely appreciate being able to use Dr. Alexa, especially in this day and age. The convenience is superior to anything I've ever found ... and the customer service + services are pretty extensive and very affordable. Being able to quickly answer questions from home + ask for something specific (like a Z-Pack) which I KNOW will work and has worked for me in the past, is a breath of fresh air compared to sitting in Doc's office, etc. THANK YOU Dr. Alexa. I'm a patient for the long-haul!

Helpful?
Carol
Carol
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

My experience was great!

My experience was great! They responded promptly and professionally! My drug store called and said my rx was ready. I highly recommend Dr Alexa. Thank you 🙏🏻

Helpful?
Naomi Elsbeth Newman
Naomi Elsbeth Newman
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Great experience

Using Dr. Alexa was quick, inexpensive, and a great way to get the care I needed, fast! I was able to get medication for relief of my symptoms in no time!

Helpful?
Theodore White
Theodore White
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Tooth Ache Fixed

It was easy and simple and the prescription definitely took care of what it was needed I'm so happy that that is available thank you so much.

Helpful?
Von F
Von F
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

I was having a different time getting…

I was having a different time getting to my doctor and Doctor Alexa gave me a peace of mind. Very fast and professional sevice.

Helpful?

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Cecil Sanders
Cecil Sanders
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Had a infected tooth

Had a infected tooth , paid the fee ,described my symptoms and 30 minutes later i picked up medication without paying a hefty dentist exam price... awesome !

Helpful?
Michael Forbes
Michael Forbes
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

2 minutes after I paid I got a call…

2 minutes after I paid I got a call from a doctor. 2 minutes later I was done, and an hour after that I picked up my BP meds at CVS. Great experience. I could not get a virtual appointment with my doc to renew my scripts in time before I ran out, and this pretty much saved my life...truly. Thank you!

Helpful?
Marlayna Glynn
Marlayna Glynn
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

While traveling

While traveling, I developed a condition and needed immediate medication. Doctor Alexa to the rescue! Super easy and much appreciated

Helpful?
Christina Nichols
Christina Nichols
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

It was very easy to use!

It was very easy to use!! I got medication right away and felt better thanks again for the easy quick resolution

Helpful?
Jen Secrist
Jen Secrist
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

It was easy and great service i am very…

It was easy and great service i am very happy with my experience

Helpful?
Chris Lineberger
Chris Lineberger
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Dr Alexa was a true life saver in my…

Dr Alexa was a true life saver in my time of need. He was very professional and got me the meds I needed asap!!!

Helpful?
Heggens Eve
Heggens Eve
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Honestly a life saver

Honestly a life saver. I don’t have health insurance and it’s hard. Also having a UTI or STREP throat is a nightmare- literally will call you same day, your pharmacy will have it, and you can get it done a in one day.

Helpful?
Rhonda Finnie
Rhonda Finnie
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Very Pleased and Thankful

My experience with dr alexa was excellent .. Was skeptical at first but end result was the best.. I recommend to anyone to give it a try.. Very Thankful !!!!!!!!

Helpful?
Yowanna Wilson
Yowanna Wilson
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

I really like the service that was…

I really like the service that was recieved from Dr Alexa, they were professional and really cared about your well being. I would refer my family and friends to this service as needed.

Helpful?
SAS Rivers
SAS Rivers
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Thank you for a great experience

Thank you for a great experience, especially during Covid. Great for a quick emergency, very professional and non imposing. Will refer and use again. Thank you

Helpful?
Alexsis Logan
Alexsis Logan
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

This was very quick and easy

This was very quick and easy. The doctor reviewed my information and gave me what I needed fairly quickly. Only took an 1hr and a half and I was all set. I would highly recommend.

Helpful?
Michelle Burris
Michelle Burris
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Easy & affordable

Doctor Alexa is easy-to-use and very affordable. I don’t have insurance; through this service I was able to get a diagnosis and a prescription written. It was easy & quick. A huge advantage for those of us without insurance!

Helpful?
Kelli Foster
Kelli Foster
1 reviews•New Reviewer
over 5 years ago
5 out of 5 stars

Great Service!!

I don't have Insurance so I was looking around for prices for Walk In clinics online. Dr Alexa came up so I decided to try them. I'm sooo glad I did. I have used them twice now and couldn't be HAPPIER!! The Staff and the Drs are GREAT!! They mean it when they say 2 hrs for prescriptions!! Highly recommended!!!!

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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