Alles correct verlopen.
Alles correct verlopen.

10 months ago
Heel gemakkelijk Wel veel schade op de bestelwagen
10 months ago
Parfait. Application hyper pratique. Véhicule nickel . Un 5/5. Dockx est pour moi un incontournable de la location de vehicules. Que dire de plus !
Alles correct verlopen.
Makkelijk afhalen en terugbezorgen op zondag! Splinternieuwe easy box!
Simple efficace et souriant
Vlotte service!
The App repeatedly and incessantly failed miserably to progress during the uploading of pictures concerning the state of the car. This led to us not being able to activate the car, while it being unlocked. An hour of customer service jingles later we finally were granted access to our rental car, with no reimbursement of lost time. The same error occurred during the ending of the rental time, with another dreadfully long customer service call. when the rental was ended, the car wouldn't lock and access through the app was also rendered impossible. After a THIRD customer call, they assured me they would lock the car from their location. Pictures were asked to be emailed and so we did, no further response was given to these emails. More than a week later, my deposit still hasn't been reimbursed without notice why. This marks the need for a fourth and hopefully final customer service call. Customer service numbers are also quite hard to find, with a roughly third of the numbers offered online being out of service or simply hanging up automatically.
Alles verliep zeer vlot, geen enkel probleem gehad.
ALLES VRIENDELIJK EN NETJES VOLGENS AFSPRAAK
Vlot in het zoeken van een geschikte oplossing - redeneert mee met de klant.
Alles verliep vlotjes. Een heel aangename ervaring tot ik s avonds voor een gesloten poort stond. Eerst bellen naar nummer en lang moeten wachten, maar die konden enkel zeggen om op de factuur te kijken. Nu had ik verschillende documenten aangekregen van jullie en duurde het een tijdje alvorens ik de factuur met de codes had gevonden. Misschien is het makkelijker de codes gewoon in de bevestigingsmail te vermelden dan op de factuur waarvoor ik nog eerst pdf moest openen.
Goede afhandeling.
Gemakkelijk om via de app alles te regelen. Op voorhand kunnen reserveren en betalen via de app.
Flexibele service. Enkel grotere bestelwagen beschikbaar en aangeboden tegen dezelfde voorwaarden.
correcte service, vriendelijk personeel!
Alles is heel vlot verlopen.
Parce que ils ont très rapide quand ils ont donné le camionnette
Zeer profesioneel
Alles heel goed Jammer te weinig km (100km) is te weinig
Vriendelijk en behulpzaam personeel.
Snelle en vlotte bediening
Duidelijke professionele uitleg en het nakomen van afspraken was aangenaam te ervaren als klant.
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Dockx Rental is a vehicle rental company based in Belgium, offering a diverse range of automobiles to meet various transportation needs. Customers can choose from a wide selection that includes cars, vans, trucks, motorcycles, trailers, and more, making it an ideal choice for both personal and business purposes. The company's tagline, "Het juiste voertuig voor elke gelegenheid," emphasizes its commitment to providing the right vehicle for any occasion. In addition to vehicle rentals, Dockx Rental also features Dockx Service Shops located conveniently for customer accessibility. These shops provide additional services, including moving supplies and materials to assist with relocations. The company targets a broad customer base, from individuals needing a vehicle for a special event or a move to businesses requiring transportation solutions. With a focus on customer satisfaction and comprehensive service offerings, Dockx Rental aims to facilitate seamless transportation experiences.
This profile hasn't been claimed by the business owner.
Dockx Rental receives overwhelmingly positive feedback, with many reviewers praising the efficient service and friendly staff. Customers appreciate the easy-to-use system and the quick handling of reservations and returns, often noting that the vehicles are clean and well-maintained. The variety of vehicles available and the clear contract terms also contribute to a favorable rental experience. However, some complaints arise regarding vehicle availability and issues with specific cars, such as wiper problems and damage on certain vans. A few customers express frustration over incorrect booking times, leading to inconvenient situations. Overall, Dockx Rental is highly recommended for its excellent service and vehicle quality, despite minor operational hiccups.
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