Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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I moved in to a new property and received the inventory. The inventory had the hoover in it and the hoover was broken. I contacted George at Dexters and he sort the issue immediately in a very smoothly way. Thanks George for sort this out so quick.
Date of experience: November 21, 2023
Graziana has been very helpful and quick to solve maintenance issues. She is very friendly and has been very attentive.
Date of experience: November 20, 2023
Rubbish, Modern theives, I haven't viewed any property, I haven't sign any forms, is it Lawful just to widraw £430 in one of my account and say its a payment for wasting your time? They sold my personal details to a company with bad reutations and bad reviews. Ask for proof and I will post my statement with dexters witdrawal of £415. Sebastian rubbish is typical.
Date of experience: November 20, 2023
Dexters (and Thamesview) have been managing my flat in Chiswick for many years and I found the experience mostly positive with only the occasional hiccup - to be expected when you let your property for twenty odd years. This year has been difficult though - problems with the outgoing tenant, looking to secure a new tenant and significant repairs, maintenance and refurbishment all going on during the transition. Because I live abroad this resulted in many email exchanges, plus telephone calls with various property managers and I felt I was not making much headway, constantly having to explain my needs whenever I was connected to a different manager. Everyone was trying to be helpful but it was frustrating so often to be passed around to people new to me. That all changed when Vanessa Barroso took over as my "go to" property manager. She impressed me immediately with her professional manner, work ethic and situation awareness. Nothing was too hard, whether it was tracking down contractors for quotes, sourcing important documents such as EPC, Electrical or Gas reports and many other tasks. The responses she gave were always prompt and the feedback clear and concise. When the decision was made eventually to sell, she assisted me greatly with the completion of the property information forms including fittings and contents. That "extra mile" she so often went was and is much appreciated. So thank you Dexters and thank you Vanessa. Wish you all the very best.
Date of experience: November 20, 2023
Keeps me well informed.
Date of experience: November 20, 2023
Jadasa helpful in multiple situations - prompt answer and always follows up
Date of experience: November 20, 2023
Donalina is so helpful - even over the most minor of problems, and gets back to me really quickly. Mary Vaughan
Date of experience: November 20, 2023
