Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!
Date of experience: December 8, 2023
Kaitlyn Watson is an amazing Property Manager. She has amazing communication and always goes above and beyond to help me with any issues that occur. Definitely a director in the making. Ed
Date of experience: December 7, 2023
I lived in a Dexters new build (Ambrose House) for about 18 months from 2022-2023. Although there were some promised amenities that weren't delivered (gym, Tesco express, etc), a lower score wouldn't reflect the service we received from two attentive members of the team who went above and beyond. I was particularly impressed by Petros when he came on board. I found him personable, responsive and helpful. He and Suzy, another fabulous associate, are great members of the Dexters team and every interaction with them was pleasant. Suzy provided clear and consistent phone and email support and advice during our moving out period and Petros was proactive in ensuring we received our deposit once the necessary checks were done on our apartment.
Date of experience: December 7, 2023
Dexters offer a very professional service. Very good communications and eager (and able) to sort problems quickly. Ledi Peka, our contact at Dexters, is doing a fantastic job for us.
Date of experience: December 7, 2023
Mario Correia, Dexters, St Margaret’s, during our recent, urgent need for assistance, responded immediately and organised a builder to come out and view the issue. We felt secure that he had the matter in hand and he explained the process and we have confidence that it is being sorted out. He is not only diligent but also personable (on a recent landlord regular inspection) professional and still approachable.
Date of experience: December 7, 2023
A huge thanks to Joe Read and his letting Team for all of their efforts! He is always responsive and helpful. Property was let in very short period of time and for good value! I will consider Joe and his team in the future for this property
Date of experience: December 7, 2023
Nabeel is hugely professional and easy to work with! I have worked with a number of Property Agents before and as we have entered Christmas we have run into a number of issues in the house with electricity, gas & a broken cabinet. Nabeel has quickly mobilized people to help us and remained communicative and effective through every step of the process. Easily the best agent I have worked with to date. - Ben
Date of experience: December 6, 2023
Elliot Austin in Richmond is always very responsive and quick to resolve issues on your behalf
Date of experience: December 6, 2023
US
I have had the pleasure of dealing with Dexters property management over the past few years and have been delighted by the service provided by Louis Preston- who is always swift to lend a hand and make me laugh on the phone. In recent months, Louis has introduced me to a new member of his team- Natalie- who has been polite and respectful in my experiences so far. A great experience!
Date of experience: December 6, 2023
