Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
No description available yet.
Website
dexters.co.uk1,000 total • Write a review
I had a very positive experience working with Vanessa, a property manager at the Acton branch of Dexters who efficiently organized contractors for my flat. Communication with Vanessa was excellent as she promptly addressed my questions and concerns, and kept me informed of progress. She also handled a tenant issue successfully in a timely and diplomatic manner. Based on my experience, I would recommend Vanessa at Dexters for her competence in contractor management and tenant issues.
Date of experience: January 5, 2024
I´ve had a good experience with Dexters, who are managing my rented-out flat. The property managers and team members looking after my flat seem to change quite often, but have all been very friendly and effective. Dexters have found me two very reliable tenants, and, when the first tenant wanted to leave early, they found me a second tenant in time to seamlessly continue the tenancy. The changeover between the two tenants was a bit bumpy, with wrong fees charged to me that took a long time to sort out. The inventory report was complex and very thorough, and it took a bit of backwards and forwards to be sure that all necessary areas were addressed. I also wonder if the outgoing tenant was charged enough for the damage to the flat which I had to subsequently have repaired. Yet it´s been great that the actual change over, with the various check-in / check-out, inventory and other reports, has been well managed. Thank you, Ledi Peka, Elliot Austin and Harriet Fox for being very responsive and professional, looking after my tenancy so well, and patiently working through whatever issue arises!
Date of experience: January 3, 2024
Have posted previous great reviews of Dexters Notting Hill office, but just wanted to say again how well they've worked in finding me my new tenants and giving a me a lot of help sorting out some urgent works which needed completing over the difficult Christmas period. I've found both their Lettings Agents and Management Depts continue to go to great lengths to smooth the way for landlords!
Date of experience: January 2, 2024
I recently changed the management of my London flat to Dexter's, under Mohammed Amin at the London Fields office. It's been a brilliant experience with them helping on every aspect of the letting. I can fully recommend Dexter's.
Date of experience: January 2, 2024
Excellent service and impeccable attention to detail and service where I was truly treated like an individual. Highly ethical and a general pleasure to deal with. Special thanks to Kieran Chaplin.
Date of experience: December 31, 2023
George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted
Date of experience: December 21, 2023
Donalina at Dexters responded quickly and helpfully to an urgent issue
Date of experience: December 21, 2023
10 Months and still no luck. We live in an apartment that sits below a property managed by Dexter's Shoreditch. Our flat it slowly getting destroyed due to a continuous unresolved issue. Hello Asma I have already formally made a complaint about this to Lesley Alford at customer relations and was told that this cannot be addressed until the problem is fully resolved. This is regarding property in e2 9ed.
Date of experience: December 20, 2023
