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Review summary
Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally.
Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
Eunice Sona has been very helpful, professional and supportive throughout our renting process! A very kind and trustworthy agent who I strongly recommend for a great and efficient experience.
Joe read from dexters Hackney branch,was an absolute pleasure to deal with,he was punctual,professional,friendly,and delivered on everything he promised.the communication was A1 through out,and he rented my property 24 hours after giving him the go ahead.joe is a asset to dexters and represents the compony for all that they are.iff you want a property rented I would highly recommend Joe @ dexters.
Dexter’s manages the property I rent. Our first agent wasn’t very good or responsive, but we quickly got a new one and she’s great. Quick to answer questions and sort any issues we have.
I have been using Dexters for a number of years without any issues. They always respond in a timely and professional. The senior property manager Mohammed Amin is fantastic, for anything that is urgent he jumps on it quickly and get things done.
We have given our home thru Dexters for rent. This was our first time and there were some initial glitches like last-minute leaks. Khadija and team at Dexters made sure that to get some plumbers in immediately to fix the leak. They also gave us and the tenants regular updates. This helped us to go thru a difficult situation smoothly. Thank you khadija for your dedication.
Bailey Strutton goes beyond the call of duty, nothing is too much trouble for her. She is a great Ambassador for the company and her Customer Service is excellent.
When I have a query, issue or request I am confident that she will resolve without fuss and keep me updated at all times.
Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!
Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.
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