Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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Once I approached the agent who was in charge of the property I used to live for the last three years. He did whatever was possible to meet my requirements and get them done.
Date of experience: May 16, 2024
The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.
Date of experience: May 16, 2024
I have had the pleasure of having Ria as my contact at Dexters for the last 2 years. As a landlord is vital to have a good contact and I have always found Ria to be excellent in her communication and attention to detail
Date of experience: May 13, 2024
US
Petros from Dexters is the best. He's very helpful with anything I come to him. Always on the phone and ready to help. Never had bad experience with him. He's very nice and is trying to explain to me to the last detail, what is going on and what is going to happen. I can only recommend his services.
Date of experience: May 13, 2024
The director Sonia at Dexters Kingston was absolutely amazing in helping me to resolve my tenancy deposit issues with the landlord. Sonia is very efficient and understanding and everything was communicated in a professional manner to come to a fair and positive resolution. Thank you Sonia! I am truly grateful for your time and effort
Date of experience: May 13, 2024
Professional Servise from Andy. Extremely helpful and polite. Highly recommend.
Date of experience: May 13, 2024
Avoid. Avoid if you want to save yourself the stress and a horrible experience. The worst, the worst, the worst state agency I ever dealt with. A bunch of unprofessional, Liars, dishonest, rude, and lousy people. Especially the director of the Maida Vale office I placed an offer on a rental property with the Maida Vale agency. They took my debit card details over the phone. They tried to get me to agree to pay more money. A couple of hours later one of the agents called back and informed me that they spoke with the landlord and he asked if I could commit for 18 months to rent the property. I immediately agreed. The agent said they would call me back immediately. After hours of waiting, I have yet to hear back from them. I called back and found out that they were in the process of showing the property to more people to see if they could get more money for the property. I asked if the landlord had declined my offer and they answered no. I told them This is not fair. The agent holds my offer in one hand and tries to get a better offer from another hand. I contacted a few of Dexters’s directors. Not much help from the north office director either. He got me to offer the full asking price and still have not heard back from anyone. It has been a week. The apartment is still on the website. They still showing the property. I have not been told yet if my offer was accepted or declined. Just a bunch of liars, unprofessional, and awful people. The director of Maida Vale was very rude, very unprofessional, and unethical. Now when I see a property advertised by Dexters I don't even open the link. A very hurtful experience. They will make your life hell instead of helping you. They just care about more more money.
Date of experience: May 10, 2024
We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.
Date of experience: May 10, 2024
Moving from what had been our family home for over 14 years was always going to be and emotional challenge for us - but the team at Dexters and particularly Graziana, could not have been more supportive; helpful and understanding. Graziana carefully 'held' us through the entire process for which we will be forever grateful.
Date of experience: May 9, 2024
