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Review summary
Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally.
Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
I am a tenant currently managed by Dexters @ Finchley. Monika has dealt with my requirements promptly and the electrician sent was polite and helpful. Very pleased with service so far.
Very aggressive, bordering on harassment.
Update: I am not on ur database - I am fed up with ur constant letters asking me to let my property thru you every other day.
I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.
Services provided to us have been excellent and we couldn't be happier. Hannah, Alistair and Alex have been cooperative helping us at every turn making sure we were informed all the way. They've been professional and patient the whole time, simply couldn't ask for more
I worked with Alistair Maclean from the Sunbury Office, and I would not hesitate to contact him to my clients. Alistair has been super helpful and proactive throughout the transaction, ensuring exchange of contracts within the desired timescales.
Thank you so much to Alistair and his team at the Sunbury Office!
Two stars for Honor Oak as they sold our house. But only two stars as they sold it for £80k less than what they were ‘very confident’ they could sell it for.
Also points knocked off for promising senior involvement from the EA that initially came out (and promised the world) but this tailing off pretty quickly and the only contact being with a more junior agent.
And point off for insisting on taking me to view pre-sale properties that ‘would be perfect’ for me but that met none of my needs ie not even having enough bedrooms. A complete waste of time. I assume this is what they did when they got 5 viewings through my house in first weekend but no offers. Just convinced people to come knowing they’d not be interested.
All in all we got one offer - a far cry from their promises. Wouldn’t use them again
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