Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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George Blanchard was very quick to respond to my maintenance request, and also checked in after it was actioned to confirm everything was sorted. Fantastic level of care.
Date of experience: April 3, 2025
Had an issue with our washing machine and was instantly given advice on how to repair it which worked a treat and they even called to follow up when not hearing anything from us.
Date of experience: April 3, 2025
US
Dexters has been managing our 2 apartments for over 10 years and we find the staff consistently helpful, professional and capable. Grace Kehoe, who has recently been negotiating renewals with our tenants, has proved to be exemplary. We are very happy with the service provided.
Date of experience: April 3, 2025
Every thing is great and special thanks to Monika .
Date of experience: April 3, 2025
US
The Dexters of old were awful to deal with. I'm happy to say that over the past year of being with them again, they are a different business. Great customer service, and really prompt and friendly maintenance services. Keep it up guys.
Date of experience: April 3, 2025
Really pleased how my property is being managed in a professional way. No hassle or stress. Thanks to Petros and team. Charmaine
Date of experience: April 3, 2025
Ella has been helpful and proactive in addressing the issues in the flat I am renting. She kept me updated throughout the process and ensured that everything, from fixing spotlights to resolving a water meter leak and mould problem, was taken care of efficiently. I really appreciate her prompt communication and commitment to getting things sorted. Thank you, Ella!!
Date of experience: April 2, 2025
I recently called Dexters, Notting Hill, to report a fault with the dishwasher. I spoke with Georgie Tilby in the Property Maintenance Team, who got on the case straight away. I was contacted very soon afterwards by Andrews Appliances, their contractor, who offered me the option of scheduling an appointment time for their engineer to visit. Ian, their operative, popped round at my preferred time the following day, quickly assessed the issue, and just a couple of days later, yesterday, in fact, a brand-new dishwasher was installed. And Georgie @ Dexters updated me every step of the way. The service was impressive all around.
Date of experience: April 2, 2025
