Delche Gaming Reviews

Overall experience was great, always responded back to my emails, and received my Nintendo Switch 2 safely

Surprised in a nice way, and received my PS5 pro safely.

Pre-ordered switch 2, they said I would receive it 2 weeks after launch, which I was OK with. They miss the promised shipping date, and didn't response to querying emails for the rest of that working week, so I cancelled pre order. They eventually said the refund would be with me before 10 working days, and now it's still not. Now I have to go through an investigation with Klarna, which will take up to another 21 days. What a waste of time. From forums it seems other people actually received their item before my promised shipping date, even when they placed the pre-order after mine. They seem disorganised and can't process a cancellation and refund properly.

Apart from a slight delay receiving my Nintendo Switch 2, would happily purchase from them again! They are a small upcoming company, but at least you get human responses, and they do try there best! Thank you Delche gaming.

I recently bought from Delche Gaming, shipped the same day and received helpful tracking alerts telling me where my package is. A new company but happy to buy from them again!

Good deals and free delivery on everything! Have one happy son!

Always cautious trying out a new company, but they delivered the goods, and nabbed myself a Nintendo Switch 2 at a bargain price!

I placed an order with this company who told me it would be shipped between 27th and 29th of June, I’ve been emailing them since 1st July as the couriers still don’t have my order and I’ve had no response from the company. Shocking customer service

Very unimpressed by our experience of buying a Nintendo Switch 2. Were led to believe when we ordered it we’d be getting it on release, but still waiting weeks later. Were emailed and asked if we still wanted it as it was to dispatch latest 28th June, but it’s 1st July today and still nothing, with no further communication. We needed it for a specific deadline (2nd July), but at present have no idea if we’ve even been conned out of £400+! No option to call the company and haven’t heard back from website enquiry.

I am writing to express my disappointment with the handling of my Nintendo Switch preorder. When I placed the order, your website clearly indicated that the product was “in stock”, which suggested that it would be shipped promptly. Unfortunately, as of today, I have still not received the item, and there has been no clear update regarding the expected delivery date. I cannot recommend your store to others, and unless this issue is resolved promptly.

It was easy to order so that's great, but I don't understand why you guys can't supply shipping and tracking information? I mean, we deserve to know where our package is going. I bought a PS5 and tried to email you guys about my order information and I haven't gotten reply back? That's very unprofessional. I still haven't received my order and it's been more than 4 days.

Very pleased with my order. Quick and reliable service.

Delche Gaming nailed it! Ordered late in the evening and still got my Xbox bundle ahead of schedule. Setup was a breeze, and packaging was premium.

Overall had a good experience with ordering from Delche Gaming. I ordered a PS5 30th anniversary addition console from them, it was delayed a few days on the date they original said, but they were very quick responding to me when getting in touch through emails. The only disappoint is I wished they package the box inside a little better as the console box was damaged when opening.

After five successful orders, I can confidently recommend Delche Gaming for reliability and value.

Ordered a PS5 controller that arrived next day. Price beat all competitors. Very happy!

Very happy with my order. Quick delivery and good value.

The option to save multiple delivery addresses makes gift sending easy. Thoughtful feature!

Sale prices are genuine discounts, not inflated then reduced like some retailers. Great deals!

Placed an order with them for the new Switch2 at the weekend and still haven’t received an email of confirmation or delivery date. Thank you for the reply, but the message sent today doesn’t give me any info as to order number, delivery estimated date. I’ve paid the full amount without any confirmation