Review summary

Digital Direct - Switched On is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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KS
DIGITAL AERIAL

Efficiency, On Time , A Great Company to use , Nice Quality Workmanship

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jw
Fantastic Five Star Service- definitely use again

Great communications from the call handler and engineer. Engineer gave honest advice, quick installation and superb all round service -Thank you

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Great service good knowledge clean…

Great service good knowledge clean &tidy job and a good price for the job done will defo recommend also very good communication before the job was done

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C
The engineer was very helpful and open…

The engineer was very helpful and open to suggestions. He explained and gave me a few options on how to resolve my digital problem. He completed a great job and installed a new satellite dish and box. He ensured that everything was up and running before leaving. He also removed the old satellite dish for recycling. However the office didn't send the engineer at the agreed time. This affected my work arrangements.

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All reviews

1,000 total • Write a review

Showing 191 - 200 of 996 reviews
IW

Your staff member whom did the work was…

Your staff member whom did the work was competent and polite and talked everything through with clear explanations

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Mg

Would definitely recommend…

From the first phonecall to the fitting a superb service. Friendly customer service team, quick appointment too. Pricing was transparent and reasonable. Would definitely recommend

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SP

Tv wall mounting

Ben came to mount my tv on the wall. He advised me on what could be done and did exactly what I asked of him. His work was excellent, clean and tidy. He was friendly whilst remaining professional. Very pleased with his work.

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KS

Very Proffesional

Very Proffesional

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JC

Great, friendly service

Friendly and efficient service with good advice and tips. Thanks

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MC

Perfection!

From the initial contact with Elaine in the office, to the extremely quick first visit and quote from Ben, and the installation from Dave, the whole process of moving our sky dish due to our inconsiderate neighbours tall conifers! was excellent. If all companies were as friendly and efficient as these guys, the world would be a better place! Thank you!!

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B

Friendly phone call one day late

Friendly phone call one day late. Booked a visit for inspection. Young man was friendly too. Examined the aerial and the booster. On testing he said the booster needed replacing. I accepted that and he replaced the item. Reception on the TV is ok now.

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M

A company who sets the highest of standards . First class professionals

The engineer was personable, highly skilled, trustworthy and extremely helpful. He solved my issue very quickly. He is passionate about his work and delivered the best possible service. A first class professional. The admin personnel representative was also extremely helpful during my telephone call when I booked my appointment. I highly recommend this company.

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N

We needed some advice on our existing arial

We needed some advice on an exciting arial which hadn't worked in the living room for a few years but worked okay in the bedroom. Richard tested the arial which was fine advised of cost and job was completed in half an hour! I would definitely recommend Digital Direct to and friends or family.

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SL

Absolutely amazing customer service!

Amazing customer service. Rang at 3.00pm and spoke to Elaine ( lovely lady) about problem with TV ( thinking it might be aerial). She said they could come next week . However while I was on the phone she said one of the engineers could come this afternoon as he had finished previous job. 40 minutes later the lovely Richard appeared- checked everything, gave quote and then put new aerial up . Problem solved . Richard was professional, friendly and very efficient . Would definitely recommend and wouldn’t hesitate to use them again. Thank you

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