Review summary

Digital Direct - Switched On is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

KS
DIGITAL AERIAL

Efficiency, On Time , A Great Company to use , Nice Quality Workmanship

Useful
Share
jw
Fantastic Five Star Service- definitely use again

Great communications from the call handler and engineer. Engineer gave honest advice, quick installation and superb all round service -Thank you

Useful
Share
Great service good knowledge clean…

Great service good knowledge clean &tidy job and a good price for the job done will defo recommend also very good communication before the job was done

Useful
Share
C
The engineer was very helpful and open…

The engineer was very helpful and open to suggestions. He explained and gave me a few options on how to resolve my digital problem. He completed a great job and installed a new satellite dish and box. He ensured that everything was up and running before leaving. He also removed the old satellite dish for recycling. However the office didn't send the engineer at the agreed time. This affected my work arrangements.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

1,000 total • Write a review

Showing 181 - 190 of 996 reviews
K

Aerial service call

Service engineer Richard arrived on time. He was professional, polite and respectful. Diagnosed the problem immediately, was able to quote and complete work necessary. Tested all equipment and demonstrated all in good working order before leaving. All within an hour.

Useful
Share
MF

I was so impressed by not only the…

I was so impressed by not only the enquiry phone call to Elaine but the knowledge and efficiency of Richard the technician that attended my property. He was very helpful and where the previous Ariel company came up a negative he did exactly what I wanted him to do and did it very well.

Useful
Share
BP

Good job well done.

Dave arrived at the time he said he would. He was very approachable explained what he was doing. A genuine nice man and very knowledgeable. Elaine in the office was lovely too and very helpful. Thanks to you all at digital aerial!!

Useful
Share
GM

TV Installation

Richer Sounds directed us to Digital Direct to install our new TV. Ben the engineer came at the appointed time, was polite and capable and took time to explain the new setup and controls. Would have preferred the £150 charge to be absorbed by Richer Sounds but that's a different matter.

Useful
Share
M

Very efficient with my issues

Very efficient with my issues - lovely response at the office on phone. Brilliant

Useful
Share
MM

Professional and punctual

Professional and punctual Engineer very friendly helpful and efficient

Useful
Share
P

Sorted lock on door in no time.

Sorted lock on door in no time.Was very polite and professional

Useful
Share
JR

Installing new aerial and cable

The work done was great. Better than its ever been.Would certainly recommend to others. Thank you all very much..

Useful
Share
DH

The engineer was very knowledgeable …

The engineer was very knowledgeable regarding my problem and rectified it quickly and efficiently.

Useful
Share
RM

Good communication

Good communication, speedy response, fitted me in the day after I called . Little bit pricey £240 for new aerial plus amp.

Useful
Share
Previous1•••181920•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.