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HomeDASH Water Reviews
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DASH Water Reviews

4.782 out of 5 stars
4.782 out of 5 stars
4.8
|Excellent|1,000 reviews

TrustScore

4.8
4.782 out of 5 stars
Excellent
5 out of 5 stars
909
4 out of 5 stars
38
3 out of 5 stars
12
2 out of 5 stars
8
1 out of 5 stars
33
1,000 reviews in total

Review summary

DASH Water receives overwhelmingly positive feedback from consumers, who frequently praise the great taste and refreshing quality of its drinks. Many reviewers express their love for the subtly flavored options, highlighting the absence of artificial ingredients and sugar, making it a preferred choice for those seeking healthier beverages. Customers appreciate the quick delivery and the variety of flavors available, with favorites like cucumber/mint and cherry. However, some complaints arise regarding the subscription model, with a few individuals unaware they had signed up, leading to frustration. Despite these issues, the customer service team is often commended for their prompt and helpful responses, resolving problems efficiently.

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Based on reviews, created with AI

See what reviewers are saying

Lucy Dymond
Lucy DymondFeatured

7 months ago

5 out of 5 stars

Great product, excellent customer service

Really enjoy all the Dash water flavours. So nice to find a soft drink that is 0 calories, not too sweet or full of artificial sweeteners. I have a subscription so boxes of drink arrive at my door. Wh... See more

customer
customerFeatured

7 months ago

5 out of 5 stars

Love the product, had a delivery issue

Love the product. Had an issue when my cans arrived but I emailed the team and Alex resolved the problem quickly! Thanks again!

Andrew Kirkpatrick
Andrew KirkpatrickFeatured

7 months ago

5 out of 5 stars

Great Product, Excellent Customer Service

We have been enjoying Dash water for some time; it's great to find a zero calorie drink with nothing artificial in it and that actually tastes nice. Our latest order arrived damaged (a can was missin... See more

Mrs Julie Lightfoot
Mrs Julie LightfootFeatured

7 months ago

5 out of 5 stars

Julie

This is the best flavoured water I have ever had, so refreshing and even better no sweeteners or sugar I would highly recommend this to my friends

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Reception Pradera
Reception Pradera
1 reviews
8 months ago
5 out of 5 stars

We have a regular delivery each month…

We have a regular delivery each month and each month we receive our delivery with no issues. The flavours are great and are a favourite with staff.

Helpful?
 Nicola
Nicola
1 reviews
8 months ago
5 out of 5 stars

great drinks

great drinks, and when I received a damaged shipment, Alex from customer service was really helpful and responded very quickly, sending out a replacement immediately. thanks so much!

Helpful?
MRSANGELAKHOUGHTON
MRSANGELAKHOUGHTON
1 reviews
8 months ago
5 out of 5 stars

Just what I wanted!

I wanted a sugar free, artificial sweetener free fruit flavoured fizzy water! That’s exactly what I got. x

Helpful?
Caroline Parkins
Caroline Parkins
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service. Very quick to deliver. I was looking for a refreshing sparkling drink that had no sugar or artificial sweetener. Dash was just the ticket. When you are used to sugary tasting drinks it takes a bit of adjustment but well worth it. I am now a subscriber.

Helpful?
Fiona Evans
Fiona Evans
1 reviews
8 months ago
5 out of 5 stars

Great Customer Service, Perfect Flavours

Dash has really helped me to increase the amount of water I drink (and decrease my wine consumption on weekends!). The flavours are natural with so many to choose from. On the odd occasion I've needed customer service, the response is fast, helpful and generous.

Helpful?
karen Watson
karen Watson
1 reviews
8 months ago
5 out of 5 stars

Altogether first class.

I love the ethos of the product. Also really like some of the flavours - each to their own favourites. The website has been updated and is now even easier to use for ordering/pausing orders/redeeming points for orders. Reminders by email about upcoming orders means you never get a delivery "out of the blue" which you might have wanted to pause/claim money etc. If I have ever had a problem within the website or a query, I've emailed DASH and have had a prompt response and problem sorted. Very good all round, and means I dont have to cart heavy cans from the shops - they come to my porch and go straight into my fridge.

Helpful?
Neelam Summon
Neelam Summon
1 reviews
8 months ago
1 out of 5 stars

Good product BAD customer service. Be careful!

Please be careful with this company. The drink are actually good which is a shame as I would have happily subscribed. I ordered a variety pack and the confirmation had my old address, only for invoice, but delivery address was correct. I notified them immediately. They went ahead and sent to my old address. No communication I received a notification from DPD my order was on its way again. I thought fine hick up, at least I get my package. Then a week later I was signed up for a subscription I didn't sign up for. I emailed numerous times, no replies. I treated them with he ombudsman. I only then received a refund. No apology nothing. Customer service is BAD and let's this product down badly. The product is really good but the customer service has let it down. Shame!

Helpful?

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Ms Jeanette Watson
Ms Jeanette Watson
1 reviews
8 months ago
5 out of 5 stars

Mixed flavours

Fast delivery . The drinks are fantastic they taste great. I would definitely recommend them . Do you’re tastebuds a favour

Helpful?
Mark
Mark
1 reviews
9 months ago
4 out of 5 stars

The product is great and we have…

The product is great and we have ordered before. This time it appeared they were not properly packed. The first box arrived open and partially resealed. The second box took a further three days as the notification was it was damaged in transit and eventually arrived reboxed in different box with all the cans dented. No real drama as it all still tastes good and none missing.

Helpful?
Charlie
Charlie
1 reviews
9 months ago
1 out of 5 stars

Signed me up for a subscription I never wanted then charged me nearly £200 and refused to cancel the order.

I purchased once from this company, then they signed me up for a subscription I never agreed to and knew nothing about. This morning at 05:00 I got an email saying my "subscription order" was confirmed. An order I never placed, wanted or could afford. I emailed back within minutes asking to cancel this order as I didn't knowingly set up a subscription and could not afford this payment. They didn't reply until 09:30 telling me it had already been sent and basically I just have to deal with it. Extremely unhelpful and unsympathetic, completely ignored the fact I said I cannot afford it and that the order was a mistake (THEIR mistake). I replied saying that's unacceptable and again, that I cannot afford it, and never received a reply back. Funnily enough, I didn't receive the "dispatched" email until 3 hours after they told me it had been dispatched. It also says it takes 2-5 days for delivery so I don't believe for a second that the order can't be returned to them or cancelled in all that time. Yet, my card has already been charged when I haven't even received the product. I am going to have to do a chargeback through my bank if customer service don't sort this mess out. It's extremely malicious of this company to send out a confirmation email at such an unsociable hour and then not respond until it has *conveniently* "left the warehouse". Avoid buying from this company if you don't want them to rip nearly £200 from your bank account without so much as a "sorry about this mistake, we'll sort it out". Completely unacceptable way to do business.

Helpful?
Mrs Jacqueline  Darrell
Mrs Jacqueline Darrell
1 reviews
9 months ago
4 out of 5 stars

Lovely alternative to a sugary fizzy…

Lovely alternative to a sugary fizzy drink.. bonus of 0 cals and no sugar works with my healthy regime at the moment. Just couldn't afford them on a subscription.

Helpful?
Lucy Spooner
Lucy Spooner
1 reviews
9 months ago
5 out of 5 stars

I absolutely love dash drinks

I absolutely love dash drinks, they are cool, crisp, and refreshing been drinking them for about two years. 😁

Helpful?
Caroline
Caroline
1 reviews
9 months ago
5 out of 5 stars

Great product and super company

This is such a great product run by a really super company. Every flavour is sublime and I love the new Cherry. Also love the cucumber and mint and have got loads of family and friends hooked on it too. Customer service very fast

Helpful?
Alastair Fenwick
Alastair Fenwick
1 reviews
9 months ago
5 out of 5 stars

Love their water

Love their water. Simple and delicious.

Helpful?
Loren Berkowitz
Loren Berkowitz
1 reviews
9 months ago
5 out of 5 stars

Excellent service and best products

Alex solved a problem for me very quickly and my damaged (by delivery company) Dash were replaced in record time. Well done Dash for your excellent customer service and excellent products!

Helpful?
Lynda
Lynda
1 reviews
9 months ago
4 out of 5 stars

I should of had a cherry in my bundle

I should of had a cherry in my bundle. Instead I had 2 grapefruit.

Helpful?
Simon Hickey.
Simon Hickey.
1 reviews
9 months ago
5 out of 5 stars

Refreshingly good.

Introduced a friend to “Dash”. She loved it. She will definitely be in touch to buy some flavours. We love the drink as it is refreshing & not sweet.

Helpful?
Freddie
Freddie
1 reviews
9 months ago
5 out of 5 stars

How good is cherry?

How good is cherry? My new favourite flavour

Helpful?
Carolyn Burnham
Carolyn Burnham
1 reviews
9 months ago
1 out of 5 stars

Subscription ?!?!?!?!?!!!!!

Apparently I signed up for a subscription that I wasn't even aware of. I ordered the 96 cans to increase my water intake and thought these taste great, no nasty artificial after taste. But we warned, less than 7 days later I received notification my next delivery was on its way!!! Dash said I could refuse delivery but as I wasn't in the parcels were just left, so that didn't work, did it!!! Lo and behold, just 6 days after receiving 96 cans I received another 96 cans - who can possibly drink that much that soon!!!! Just don't do it

Helpful?
Lyn Grant
Lyn Grant
1 reviews
9 months ago
5 out of 5 stars

I’m loving Dash drinks

I’m loving Dash drinks, the grapefruit one is my favourite. Refreshing and really nice flavour.

Helpful?
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About DASH Water

DASH Water is a beverage company specializing in fruit-infused sparkling water that is free from sugar, calories, and sweeteners. The company is committed to using real, wonky fruit that would otherwise go to waste, ensuring that their drinks not only taste good but also contribute to sustainability efforts. DASH Water products are designed for health-conscious consumers seeking refreshing beverage options without compromising on flavor or nutrition. Targeting individuals looking for healthier drink alternatives, DASH Water offers a range of flavored sparkling waters that are packaged in fully recyclable materials. Customers can enjoy a 30% discount on their first order, with free delivery available, making it accessible for those interested in maintaining a healthy lifestyle while being environmentally conscious. The company's commitment to ethical sourcing and sustainability resonates with consumers who prioritize health and environmental impact in their purchasing decisions.

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