Covers Timber & Builders Merchants Reviews

Easy online order and received delivery date requested

Very helpful and pleasant driver. Placed my bulk bag gravel exactly where I wanted it.

Simple to order and fast delivery, plus it local to me.

The whole process of oredering online and collection was very easy

Brilliant service thank you to everyone involved in sorting my order out

Really friendly and helpful staff

I recently needed to order 6no 800kg bags of ballast. I found some other suppliers online that offered fantastic prices, but upon reading their reviews found horror stories of delayed deliveries. I found Covers in my search and was reassured by their TrustPilot reviews. Needless to say ordered on Saturday, they called on Monday to confirm my delivery for Wednesday and my order was delivered to me shortly after 9am today. Exemplary service and fantastic pricing - £300 odd quid when I'd already been quoted over £1k by one of the big builders yards. Thanks Covers - you have saved my project timelines and I couldn't have asked for better service! HIGHLY RECOMMEND.

Ordered online, the website was easy to navigate with really clear descriptions. Ordering was straightforward. Good communication, through both emails and a phone call to tell me when my order would arrive. Delivery driver was helpful and dropped my order exactly where I wanted it. Thank you.

Topsoil delivery exceeds expectations, on time and offloaded with care .

The Portsmouth Store team are rectifying this, thank you. The wrong decking was delivered and the wrong fittings too.

I'd forgotten how excellent Covers are! I used them extensively on our oak frame project over 10 years ago; and have purchased a couple of small timber orders recently online. There order system is easy to use and you get a confimatory email from a real person. They stock a very wide range of timber. When you arrive to pick up your order everone is friendly and nothing is too much trouble. It's the best of both worlds: easy online ordering and first class personal service.

Good delivery time from placing the order. Friendly delivery guy who unloaded items just before I got home.

Helpful, efficient and friendly. A great service.

1st class service

Quick and polite

Great delivery and very helpful driver. Prompt and polite.

The delivery driver was polite and courteous. Unloading the material he put it exactly where I wanted it. A very experienced operator. We will definitely use the company again and will recommend to family and friends.

Very Easy to order from, great communication on the phone from the admin / office. Additionally the driver rang me first thing in the morning to say he was on his way from the Depot, I was on my way to work at the time and gave him specific instructions for delivery in my absence and everything was delivered perfectly, safely and was given a text from the driver to say he'd completed the delivery. Couldn't of asked for any better! 10/10 5 Stars all round from website to delivery