Review summary

Courier Exchange receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

M

Martin

5 out of 5 stars
I think the CX is really good easy to…

I think the CX is really good easy to use but to many cowboys are on it

A

Aidan

4 out of 5 stars
The Exchange is a great tool

The Exchange is a great tool. To be honest, it has declined a little over the years in my opinion, but it is still a fantastic asset to any courier or haulage business. It helps us cover work when we are stuck and obtain re-loads for our own returning vehicles.

SS

Sahil Sukh

5 out of 5 stars
Joshua made my CX onboarding smooth with clear guidance and constant support. He was approachable, patient, and ensured I understood everything. Truly appreciated his help!

I want to sincerely thank Joshua for the support he provided during my onboarding in the CX team. His guidance was clear, patient, and thorough, which made the transition much smoother and less overwhelming. He took the time to walk me through key processes, answered all my questions, and shared practical insights that helped me get up to speed quickly. His approachable attitude and willingness to help made a big difference. I truly appreciate his support and mentorship.

JJ

JOHN JAKOB LTD

5 out of 5 stars
Warry good!

Thank you for the support and help from the beginning. Thank you.

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All reviews

1,000 total • Write a review

Showing 941 - 950 of 996 reviews
ZA
5 out of 5 stars

Very very friendly staff

Very very friendly staff. Always helped me with any issue or query that I had. Joining the CX was one of the best things I’ve ever done.. I’m already in the process of recommending this to my friends

Date of experience: November 29, 2019

A
5 out of 5 stars

Good company to work with

Good company to work with. App is so easy to use and online training are really helpful. Cx staff are friendly, ready to assist 24/7. it's on this platform which I don’t think I will manage when I started but after one week everything is very easy. I recommend this platform to everyone! Sunday Adeyemi {ADEYE LOGISTIC Ltd}

Date of experience: November 29, 2019

F
5 out of 5 stars

the platform is one of the best in… F Adam

the platform is one of the best in market , the staff are helpful and supportive ..

Date of experience: November 28, 2019

TD
5 out of 5 stars

Get on it

Honestly wish I had joined C/EX years ago. Right from the get go and my initial conversations with their agent Karl I had a good feeling about the business. And that has continued with the aftersales and academy teams, all of whom have been a great help, even to someone with 30 years courier experience like myself. I can’t recommend it highly enough

Date of experience: November 28, 2019

MB
5 out of 5 stars

Amazing staff cant fault them CX…

Amazing staff cant fault them CX actually helped my buisness get on its feet - Brian Percy

Date of experience: November 28, 2019

NK
5 out of 5 stars

I have gain good experience and…

I have gain good experience and flexible working with the courier exchange. Mr Noah Kantoh

Date of experience: November 28, 2019

CM
5 out of 5 stars

Hi hi

Hi Good company to work with. Everything is so easy to use it on this platform which I don’t think I will manage when I started but after one week everything is very easy. I recommend this platform to everyone!

Date of experience: November 28, 2019

Z
5 out of 5 stars

I've just joined this group of a couple…

I've just joined this group of a couple Weeks ago, but it so worth it. Good app, good communication, I'm glad,that I choosed this one. Zoltan

Date of experience: November 28, 2019

VC
5 out of 5 stars

Great platform

Great platform to work with. So happy that at the end I’ve joined the platform. Viorel Caraman

Date of experience: November 27, 2019

S
5 out of 5 stars

Never used a platform like this before…

Never used a platform like this before so was a bit worried it would be complicated but it was the opposite. Its so simple to use, the driver apps makes it easier to track drivers and allows them to upload POD direct to the exchange which saves alot of time. There are so many jobs I find myself turning the app off at times. Invoicing is quick and convenient. Can't fault it.

Date of experience: November 27, 2019

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